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Questions in this quiz (38)
1Effort, persistence, and direction are basic components of
- Aequity
- Bexpectancy
- Cperformance
- Dattitude
- Emotivation
2According to the text, which of the following is not a basic characteristic or component of motivation?
- Aeffort
- Bperformance
- Cpersistence
- Ddirection
- Egoals
3Which of the following is most likely to stimulate intrinsic motivation?
- Ahigh pay
- Bchallenging job
- Cgenerous fringe benefits
- Dcompany policies
4The extent to which an organizational member contributes to achieving the objectives of the organization is called
- Aeffort
- Bperformance
- Cintrinsic motivation
- Dextrinsic motivation
- Eexpectancy
5Al told his friends that “the job makes me feel good about myself. I feel a real sense of accomplishment at the end of the day.” Al is probably
- Aintrinsically motivated
- Bextrinsically motivated
- Cfulfilling his relatedness needs on the job
- Dexperiencing inequity
- Eself-actualization
6 “An interesting job that pays well” suggests that the job
- Ameets the motivational requirements of equity theory
- Bis high in extrinsic motivation
- Cis high in intrinsic motivation
- Dis high in extrinsic but low in intrinsic motivation
- Eis high in intrinsic and extrinsic motivation
7Some researchers have argued that intrinsic and extrinsic motivation are incompatible. By this, they mean that
- Aintrinsic rewards may decrease extrinsic motivation.
- B. extrinsic rewards may decrease intrinsic motivation.
- Cextrinsic rewards usually lead to better performance than intrinsic rewards.
- Dintrinsic rewards usually lead to better performance than extrinsic rewards.
- Ewhen used in combination, they result in lower levels of performance.
8Which of the following statements about motivation and performance is FALSE?
- Aa person could be highly motivated and yet perform poorly
- BA person could perform fairly well despite low motivation.
- CMotivation is defined as the extent to which workers contribute to achieving organizational objectives.
- DTask understanding is important for motivation to be converted into performance.
- EGeneral cognitive ability and emotional intelligence are important for motivation to be converted into performance.
9Two process theories of motivation include
- AMaslow's Need Hierarchy and McClelland's theory of needs.
- BEquity and ERG.
- CMaslow's Need. Hierarchy and Expectancy.
- DEquity and Expectancy.
- EMaslow's Need Hierarchy and ERG.
10According to Maslow, once an individual has fulfilled his or her belongingness needs, the ________ needs become motivating.
- Aaffiliation
- Besteem
- Csafety
- Drelatedness
- Ephysiological
11Which of the following theories proposes that individuals have basic needs, which are associated with extrinsic motivation, and higher-order needs, which are associated with intrinsic motivation?
- Amaslow's hierarchy of needs
- Bexpectancy theory
- Cequity theory
- Dgoal setting theory
- Evalence theory
12According to Maslow's Hierarchy of Needs, a given worker at a given point in time is most motivated by
- Aself-actualization because all persons seek to fulfill their highest potential.
- Bphysiological needs because these are most basic and important.
- Cthe highest level unsatisfied need.
- Dthe lowest level unsatisfied need.
- Ebelongingness needs because everyone needs some form of social interaction.
13 According to Maslow, the ________ level ________ need is most motivational.
- Alowest, unsatisfied
- Blowest, satisfied
- Chighest, unsatisfied
- Dhighest, satisfied
- Ehighest, emotional
14Alderfer's existence needs correspond closely to Maslow's
- Aself-actualization needs
- Bbelongingness needs
- Cphysiological needs
- Desteem needs
- Egrowth needs
15 Other things equal, which ERG theory need should be of particular interest in a highly collective culture?
- Aexistense
- Bresistance
- Cgrowth
- Drelatedness
- Esafety
16Alderfer differs from Maslow in that his ERG theory assumes
- Agrowth needs can be completely satisfied just as existence and relatedness needs can be.
- Ba lower level need must be gratified before a less concrete need becomes operative.
- Ca rigid hierarchy of needs exists.
- Dif higher level needs are strong but ungratified, individuals will increase their desire for the gratification of lower level needs.
- Ethe least concrete needs become more desired as they are fulfilled.
17If Steve desires friendly and supportive supervision, he is trying to fulfill
- Ahis existence needs
- Bhis relatedness needs
- Chis growth needs
- Dany one of his needs, depending n which is operative
- Ehis safety needs
18Paul has a secure, well-paying, but boring job. He gets along well with his boss and his co-workers. Recently, he has put in a bid for several more interesting jobs that have opened up, but each time the job has been given to someone with more seniority. According to Alderfer's ERG theory, Paul will probably
- Aseek support and additional attention from his boss and co-workers.
- Bcontinue to pursue a more interesting job indefinitely.
- Cexhibit frequent absenteeism.
- Dpress for higher pay.
- Equit his job and leave the company.
19which theory proposes a weak or flexible hierarchy of needs?
- Aexpectancy
- Bequity
- CERG
- DMaslow
- EAdams
20 In McClelland's theory of needs sales jobs are attractive to those high in need for ________, and management jobs are attractive to those high in need for ________.
- Aachievement; power
- Baffiliation; power
- C. power; achievement
- Dachievement; achievement
- Eachievement; affiliation
21A person who is high in need for achievement will tend to favour ________ goals.
- Afairly easy
- Bmoderately difficult
- Cvery difficult
- Dfairly easy or very difficult
22McClelland's need for affiliation is most closely related to Alderfer's ________ need.
- Aresistance
- Bexistence
- Cgrowth
- Drelatedness
- Eesteem
23According to McClelland, which need profile characterizes the most effective managers?
- AHigh achievement, high affiliation
- BHigh power, low affiliation
- CHigh achievement, low power
- DLow affiliation, high achievement
- EHigh power, high affiliation
24McClelland's need for affiliation is most closely related to (or an example of) Maslow's ________ needs.
- Abelongingness
- Besteem
- Csafety
- Dself-actualization
- Ephysiological
25 Which of the following statements about persons with high need for achievement is least accurate?
- AHigh need achievers tend to excel in sales jobs.
- BHigh need achievers tend to seek out performance feedback.
- CHigh need achievers tend to set extremely difficult goals for themselves.
- DHigh need for achievement can be acquired through training.
- EHigh need achievers prefer situations in which they can take personal responsibility for outcomes.
26Maurice sees his organization's performance evaluation system as arbitrary, capricious, and unreliable. In motivational terms, this performance evaluation system has reduced
- Ainstrumentality.
- Bthe valence of second-level outcomes.
- Cexpectancy
- Dthe valence of first level outcomes
- Eboth levels of valence
27The manager who tells an employee “I'll recommend you for a promotion if you implement the new system by January” is attempting to strengthen which expectancy theory component?
- Ainstrumentality
- Bvalence of second level outcomes
- Cexpectancy
- Dneeds
28In expectancy theory, the valence of first-level outcomes is the sum of the product of
- Asecond-level valences and expectancies.
- Bforce and instrumentalieis
- Cexpectancies and instrumentalities
- Dsecond-level valences and instrumentalities
- Esecond level instrumentalities and expectancies
29According to the expectancy theory of motivation, if we find that workers feel that they are unable to perform at a high level, we are dealing with a problem of
- Ainstrumentality
- Bexpectancy
- Cvalence
- Dsecond-level outcomes
30Mike, a production worker, reports on a research questionnaire that high performance has a valence of 10, average performance a valence of 5, and low performance a valence of 1. Also, he reports that he is certain that he can perform at low or average levels but only 40 percent sure that he can perform at a high level. According to expectancy theory, at which level should Mike perform?
- Ahigh
- Baverage
- Clow
- Dhigh if tsk complexity is low to moderate
31Cassandra's boss has not had time to clearly explain her new job to her. According to expectancy theory, this should have a direct impact on
- Ainstrumentality
- Bexpectancy
- Cfirst-level valence
- Dsecond level valence
32According to the expectancy theory of motivation, if we find that employees don't like the rewards the firm offers, we are dealing with a problem of
- Ainstrumentality
- Bexpectancy
- Csecond level outcomes
- Dfirst level outcomes
33The consultant said to a client company “Look, you people offer the highest pay in the industry! If you tied it to performance you'd get some motivational punch.” The consultant is saying that
- Aexpectancy is low
- Binstrumentality is low and second-level valence is high.
- Csecond-level valence is low and instrumentality is high.
- Dexpectancy is high
34Which theory suggests that a social comparison process which affects perceived fairness can have an impact on motivation?
- AERG theory
- Bequity theory
- Cmcclellands theory
35Which theory suggests that a social comparison process which affects perceived fairness can have an impact on motivation?
- Aequity
- Bexpectancy
- Cmarlow
36According to equity theory, an underpaid individual would not ________ to achieve equity.
- Aaccept a job in another organization
- Breduce his inputs
- Creduce his outcomes
- Dperceptually distort his outcomes
37According to equity theory, the overpaid worker
- Amay increase outcomes to achieve equity
- Bshould not experience inequity
- Cmay increase inputs to achieve equity
- Dmay reduce inputs to achieve equity
38How might equity theory explain employee theft?
- Ahigh work expectancies
- Blow need for achievement
- Clow work outcomes
- Dlow work inputs
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- Quiz on Untitled, created by Emma Lavoie on 12/03/2018.
- Author
- Emma Lavoie
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- English
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