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BA 400 Exam 3 Study Guide
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Questions in this quiz (25)
1What is cultural intelligence
- AInformation that may be used to monitor cultural groups' behavior as consumers.
- BAn evaluation of a person's ability to adhere to their culture in a variety of challenging situations.
- CThe ability to interpret and adapt successfully to different national organizational, and professional cultures.
- DThe process of identifying and interacting appropriately with people that share one's own culture.
2In global employee relations, which of the following is not one of the four
drivers of employee engagement that are consistent from country to country?- AWork - life balance
- BOrganizational communication
- CConfidence and trust in leadership
- DRecognition and rewards
3Which of the following is not a correct characterization of the United Nations
Global Compact?- AFailure to meet the Global Compact's requirements can result in fines and penalties
- BTen universally accepted principles in the areas of human rights, labor, environment, and anti-corruption
- CCorporate signatories agree to integrate the social responsibility principles into everyday business practices
- DSince its launch in 2000, the initiative has grown to thousands of businesses around the world
4Which of the following is not considered one of the key benefits of strategic
philanthropy?- ARewards in the workplace: stronger employee commitment and loyalty to employer, etc.
- BFulfillment of business responsibility to government
- CImprove overall reputation in community and ease government and community relations
- DEnhanced customer loyalty: synergies between customers and use of core competencies
5Which of the following provides the best description of the community
stakeholder for an organization?- AThe community includes those members of society who are aware of, concerned by, or in some way affected by the operations and outputs of the
organization. - BThe entire metropolitan area in which the organization is located is the community stakeholder because the organization’s impact reaches beyond the
city to that entire area. - CThe community to be concerned with is the immediate neighborhood where most of the organization's patrons live and work.
- DThe entire city in which the organization operates will be affected by the organization, and therefore this defines the community stakeholder.
- AThe community includes those members of society who are aware of, concerned by, or in some way affected by the operations and outputs of the
6Which of the following is not one of the textbook's four societal benefits of
corporate philanthropy in general?- ADevelops employee leadership skills
- BImproves quality of life; easier to attract employees
- CProvides positive press coverage
- DCreates an ethical culture that could be used buffer against organizational misconduct
7An organization that builds and sustains trust with the community is called
a(n):- Acommunity collaboration network.
- Bneighbor of choice.
- Ccommunity partner.
- Daffiliate partner.
8Which of the following is a carbon emissions limits approach in which each
business is assigned a certain level of carbon that it is allowed to emit, but to
legally exceed that level the business must purchase carbon credits from
another business that has not reached its permitted carbon limits?- AGlobal Climate Change Initiative
- BClean Air Act
- CAtmospheric Carbon Control Act
- DCap-and-Trade Program
9What is the main U.S. legislation that permits regulation of atmospheric
emissions?- AClean Air Act
- BPollution Prevention Act
- CEnvironmental Protection Act
- DPure Atmosphere Act
10A strategic process involving stakeholder assessment to create meaningful
long-term relationships with customers while maintaining, supporting, and
enhancing the natural environment is called:- AEco-targeting
- BGreenwashing
- CEarth-friendly initiatives
- DGreen marketing
11Picking the best answer from a strategic business perspective, the term
"sustainability" focuses on the potential for long-term well-being of:- Aplants, animals, human beings, oceans and other waterways, land, and the atmosphere.
- Bany resource that is found in limited quantities and requires protection through global, national or state regulation.
- Cany ecological entity that has an impact on the way that organizations conduct their business.
- Dthe physical world, including all biological entities, as well as the interaction between nature and individuals, organizations, and business strategies.
12Which of the following is the least important consideration in our
understanding of global warming as reflected in Chapter 11?- ABurning of Fossil Fuels
- BGreenhouse Gas Emissions
- CNatural Cycle of Temperature Variation
- DGlobal Climate Initiative
13Which of the following is not one of the six basic consumer rights identified in
the textbook / outline?- AAll other answers are parts of the six rights (along with rights to be heard, seek redress, and privacy) and hopefully you discussed most of these six in your inclass Exam 3 essay component!
- BTo safety
- CTo choose
- DTo be informed
14Which of the following is considered the key U.S. regulator of consumer
issues according to our textbook / outline?- AConsumer Financial Protection Bureau
- BConsumer Product Safety Commission
- CFederal Trade Commission
- DFood and Drug Administration
15Which of the following is not a significant consideration regarding consumer
interaction with business philanthropic responsibility as referenced in the
textbook / outline?- ACompanies can turn philanthropy into a differentiated advantage
- BConsumer demand is typically the driving influence in business philanthropic responsibility
- CConsumers would like to switch to brands associated with good causes as long as price and quality are comparable
- DBusinesses can align their philanthropic efforts with product category, industry, customer concerns or location
16The "triple bottom line" approach encourages companies to consider all of
the following except:- Asocial performance.
- Blegal performance.
- Cenvironmental performance.
- Deconomic performance.
17Which of the following examples best aligns a company's competencies and
strategic goals with philanthropic activity?- AThe local office of a telephone company donates money to the Youth Soccer Foundation to help pay for the upkeep of local soccer fields.
- BA local gas station has a program in which its employees are partnered with disadvantaged youths as mentors.
- CMerck Pharmaceutical uses its R&D expertise to develop a drug to combat river blindness and donates millions of doses to health organizations in lesser developed countries, building its social capital.
- DBen and Jerry's ice cream company donates a percentage of its pretax profits to support peace initiatives.
18Consumers can best be described as:
- Athose individuals or groups who purchase products from manufacturers and then improve the products and sell them to others.
- Bthose purchasers who are most likely to complain if a product or service doesn’t meet their expectations and therefore should be monitored above all others.
- Cprimary stakeholders because their awareness, purchase, use, and repurchase of products are vital to a company’s existence.
- Dindividuals who are important only if they purchase many different products throughout their lives.
19Which of the following is not a component of the OECD Anti-Bribery
Convention?- AGoal is to create a level playing field
- BCountries that sign the Anti-Bribery Convention are required to enact legislation that criminalizes the act of bribing a foreign public official
- CAnti-Bribery Convention is focused primarily on long-developed countries
- DOECD has no authority to force the Anti-Bribery Convention on any particular country
20Which of the following statements best describes the legal standards
concerning advertising communication to consumers?- AAlthough some exaggeration is tolerated, deceptive claims or claims that cannot be substantiated are likely to result in legal action.
- BCompanies have the First Amendment right to make claims about their products because consumers are expected to have common sense to distinguish between truth and fantasy.
- CCompanies can make false claims about products without fear of legal action because government regulators rarely take action against companies in this situation.
- DThere is no tolerance for any type of exaggeration.
21How could the value of employee volunteer programs be enhanced for a firm
to best align these programs with strategic philanthropy goals?- ACompanies could heavily advertise their volunteer efforts to create a more favorable public image.
- BVolunteer programs could emphasize synergies between employees' current and future job-related aptitudes and nonprofit needs.
- CVolunteer programs could be geared toward improving the morale of the employees who participate.
- DVolunteer programs could be oriented to benefit the community immediately surrounding the firm.
22Which area of law best refers to a business's legal responsibility for the
performance of its products?- AStrict liability
- BProduct liability
- CStrict accountability
- DLemon laws
23What must high-commitment organizations strive to do with respect to
environmental issues and the organization's stakeholders?- APrioritize claims by declining to evaluate ones that are considered potentially insignificant.
- BAvoid ongoing negotiations in order to maintain a proper balance of power.
- CConstantly keep all of their stakeholders satisfied.
- DBe proactive, respond to stakeholder interests, assess risks, and develop a comprehensive environmental strategy.
24Which of the following is not an accurate statement of the relationship
between strategic philanthropy and cause-related marketing?- AAll of the other answers are accurate statements of the relationship
- BCause-related marketing has narrower focus than strategic philanthropy
- CBecause strategic philanthropy is more pervasive to stakeholders and impacts the firm's broader attributes and skills, it should have greater stakeholder recognition, appreciation and long-term value than cause-related marketing
- DEarliest attempts at philanthropic alignment with corporate goals were cause related marketing
25Among the things we learned in BA400 this term:
- AIt is important to be aware of CSR because it can impact “shareholder wealth maximization”
- BCSR is the abbreviation for Corporate Social Responsibility
- CSustainable business practices [MVH loves SBP!] can help address many of the [global] challenges affecting business
- DStakeholders come in many shapes and sizes, and an awareness of their expectations also may impact “shareholder wealth maximization”
- EAll of the other answers are things we learned and good things to remember in our business careers
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- Quiz on BA 400 Exam 3 Study Guide, created by Austin Konja on 16/04/2019.
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- Austin Konja
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