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Multiple choice midterm 2 - Troubleshooting
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Questions in this quiz (40)
1A colour laser printer must mix the different colours of toner to produce images and pictures. Where in the printer are the different colours of toner mixed together?
- AThe toner drum cavity
- BThe sublimation receptacle
- CThe primary corona
- DThe additive colour palette
- EThe transfer belt
2If the data transfers on your parallel SCSI bus has become corrupt, the problem is probably:
- ASCSI ID is set too low
- BSCSI CMOS battery is low or dead
- CHost adapter isn't gounded in PCI-X slot
- DTermination isn't set
- ESCSI cable is backwards
3If your system memory count at boot seems to be a little lower than expected, it could be because:
- AThere is a memory leak
- BThe boot.ini file is configured to limit the amount of memory
- CA continuity module is missing
- DThe integrated video adapter is using some of it
- EThe memory controller has been disabled
4DVD drives employ region protection codes that you may need to change in order to read a disc from a different region. Which of the following stores the remaining number of region code changes in the firmware of the optical drive?
- ARPC 0
- BRPC 1
- CRPC 3
- DRPC 2
- ERPC 5
5Under tight tolerance, +11.4 volts would be acceptable on:
- AA white wire
- BA yellow wire
- CA red wire
- DA blue wire
- ENone of the above
6Bond weight of paper is measured by the weight of:
- A256 sheets of 16" x 9"
- B500 sheets of 17" x 22"
- C500 sheets of 8 1/2" x 14"
- D1000 sheets of 8 1/2" x 11"
- E1000 sheets of 10" by 20"
7If you're troubleshooting a laser printer problem, and successfully print off a printer self-test page, which of the following has not been ruled out as the problem?
- AFuser assembly failure
- BIncorrect driver
- CPrimary corona failure
- DLow toner
- ELaser failure
8How would you configure termination on a SAS (Serial Attached SCSI) hard drive?
- AUsing the host adapter BIOS
- BUsing a DIP switch on the drive
- CUsing a SAS setup program
- DUsing a resistor pack
- EYou don't configure termination on a SAS hard drive
9You arrive at work and find that a system that you had shut down at the end of the previous day was now powered up and running. Which of the following could you use to quickly determine exactly when that system was powered on?
- ABoot Configuration Data Editor
- BDevice Manager
- CEvent Viewer
- DTask Manager
- EWindows Memory Diagnostic Tool
10When an inkjet printer cleans dried ink from its nozzles, a lot of ink is wasted. Where is this ink collected?
- AIn the piezo canister
- BIn the waste ink recycle reservoir
- CIn the ozone filter
- DIn the spittoon
- EIn the transfer syphon assembly
11Which of the following is a health and safety concern for a technician working on a laser printer?
- AShock hazard
- BOzone inhalation
- CBurn hazard
- DToner inhalation
- EAll of these answers
12You're going to be upgrading the memory in a client's system and have found some RAM that appears to suit your needs. It's advertised as: 2x4GB PC3-10666 1.5v CL9 Dual Channel Kit. What does the CL9 indicate?
- ACache level
- BCLV limitation
- CCooling logic
- DContinuity level
- ECAS latency
13If a piece of paper jams in a laser printer, you should try to pull it backward through the printer in the opposite direction it normally travels.
- ATrue
- BFalse
14The lifetime of a sample pool of devices has three phases. The third phase is called:
- AConstant failure phase
- BExpiration phase
- CWear-out phase
- DRandom death phase
- EInfant mortality phase
15How should you clean up spilled toner?
- AWith hot water
- BWith a household vacuum
- CWith compressed air
- DWith a toner vacuum
- EWith an MOV
16When connecting a SATA optical drive, the data cable maximum length is 18 inches.
- ATrue
- BFalse
17Colour laser printers usually have four different toner cartridges. Which of the following is not one of them?
- AMagenta toner cartridge
- BBlue toner cartridge
- CCyan toner cartridge
- DYellow toner cartridge
- EBlack toner cartridge
18Which of the following statements is true?
- ADDR3 memory modules always have tin contacts
- BWhen mixing speeds of RAM, all of the memory will work at the speed of the slowest module.
- CIf a motherboard supports two different types of memory, you can use both at the same time
- DContinuity modules are used with DDR3 memory
- ENone of these answers
19During with step in the laser printing process is the paper given a small charge?
- ATransferring
- BWriting/exposing
- CCharging/conditioning
- DFusing
- ECleaning
20If a windows system has the wrong sound card driver installed, it will always have a yellow exclamation mark on it in the device manager.
- ATrue
- BFalse
21Which of the following statements about optical discs is true?
- ABlu-ray discs can have region codes
- BOptical discs should be cleaned by wiping in a circular pattern
- COptical drives require an optical cable
- DOptical discs are prone to failure because of ESD damage
- EBurned DVDs have a much longer expected shelf life than stamped DVDs
22Which Windows 7 recovery option would automatically take a number of steps including running a memory test and rolling back unresponsive drivers?
- ASystem image recovery
- BSystem restore
- CSystem repair
- DSystem manager
- ENone of these answers
23Repeated paper jams in the same part of the printer is a sign of:
- AIncorrect paper type
- BFailure of the primary grid
- CFailure of the laser
- DIncorrect drivers
- EUSB header cable failure
24A double-sided, double-layer DVD disc is known as a:
- ADVD-5 disc
- BDVD-9 disc
- CDVD-15 disc
- DDVD-18 disc
- EDVD-24 disc
25What part of a printer allows it to print on both sides of a page automatically?
- AInverter
- BImager
- CInfuser
- DDuplexer
- EDegausser
26Performing routine maintenance on systems that you're supporting is important to their reliability and stability. Which of the following maintenance items is generally performed the least frequently?
- ARunning a virus scan on the system
- BPhysical cleaning of the inside of the computer
- CInstalling Windows updates
- DRunning a defragmenting program on a mechanical hard drive
- EUpdating the anti-virus program
27Which of the following is currently used in optical drives?
- AZCSV
- BZCRV
- CZVLC
- DZCLV
- EZCRC
28You can usually print a Windows test page without sending data from the computer to the printer.
- ATrue
- BFalse
29Which of the following is a statistic to help determine how many spare devices you should have on hand, but does not accurately specify when one specific device will fail?
- AUEFI
- BFMBR
- CASPI
- DMTBF
- ESPTI
30PC3-12800 memory is also known as DDR2-1600
- ATrue
- BFalse
31Which of the following is not a reason why multiple sheets may be pulled into a printer at once causing a paper jam?
- AThe paper is stored in an area that's too humid
- BUsing low quality paper
- CPaper is stored in an area that's too dry
- DWorn primary corona
32Which of the following parallel SCSI connectors is a male connector?
- AWide SCSI connector on a ribbon cable
- BWide SCSI connector on a SCSI card
- CNarrow SCSI connector on a ribbon cable
- DWide SCSI connector on a hard drive
- ENone of these answers
33If you're working on a desktop system that isn't booting to the operating system, doesn't show anything on the monitor, and has a beep code of a repeating single long beep, which one of the following is most likely to be the problem?
- AIncorrect BIOS
- BMissing CPU
- CDislodged RAM
- DSATA cable backwards
- EFailed SCSI card
34Which voltage was frequently supplied by older ATX power supplies but is not longer found on newer versions?
- A+3.3 volts
- B-5 volts
- C+12 volts
- D+5 volts
- E-12 volts
35In some PCs you can mix DDR2 and DDR3 modules within a memory channel, but it will default to the speed of the slowest module.
- ATrue
- BFalse
36Many sound cards have colour-coded connectors. What is the green 3.5mm connector for?
- AFront speakers
- BRear speakers
- CMicrophone
- DLine in
- ESubwoofer
37When a PC is booting, plug and play makes use of information contained in the ESCD. Where is the ESCD stored?
- AIn the northbridge
- BIn L1 cache memory
- CIn the CMOS
- DIn the page file
- EIn the memory controller
38A memory module of DDR2 for desktop PCs is a:
- ASIMM
- BRIMM
- CDIMM
- DCIMM
- ENone of these answers
39You're booting a typical fully functional PC that contains an optical drive and a hard drive. The optical drive is configured as the first boot device in the CMOS setup and there's a non-bootable disc in the optical drive. What will happen?
- AYou'll get a "NTLDR missing" error and boot process will halt
- BYou'll get a "non-system disk" error and boot process will halt
- CYou'll get a "ESCD updating" message and boot process will halt
- DYou'll get a "missing command interpreter" error and boot process will halt
- ENone of these answers
40The square four pin power connector that provides power to the processor on modern desktop PCs is called a P4 connector.
- ATrue
- BFalse
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- Quiz on Multiple choice midterm 2 - Troubleshooting, created by yousweetdreams on 11/12/2014.
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- yousweetdreams
- Language
- English
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