SBS Quiz

Question 1

In order to solve a business problem, you always have to go through the full Think/Talk/Act process

Answer

true

Question 2

"taking your emotions out of the picture" means that they play no role at all in the decision making process.

Answer

true

Question 3

Trying to solve a problem yourself before escalating it, is of vital importance. You always try to solve it yourself?

Answer

true

Question 4

If you start getting difficult questions, it indicates that you escalated the problem in an incorrect way.

Answer

true

Question 5

When you present a business improvement, you need to show and discuss all the data involved in full detail.

Answer

true

Question 6

What works well in convincing senior management?

Accepted Answer

hard data

Accepted Answer

Surveys

Accepted Answer

Pilots

Answer

ideas that were tried before

Answer

ideas without CA/ROI

Question 7

Check what is true

Accepted Answer

You can train to get a higher EQ

Accepted Answer

Your EQ keeps improving as you grow older

Answer

You can train to get a higher IQ

Answer

Your IQ keeps improving as you grow older

Question 8

What's the likely result of a non-win-win solution?

Accepted Answer

it will be short-lived

Answer

You won't get management buy-in

Answer

the ROI is lower

Question 9

After 30 days, most people have forgotten ...% of a presentation.

Accepted Answer

75

Answer

50

Answer

95

Question 10

A high EQ is the result of a high IQ.

Answer

true

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