Management of Change

Henry Cookson
Quiz by Henry Cookson, updated more than 1 year ago
Henry Cookson
Created by Henry Cookson almost 7 years ago
72
2

Description

A quiz on elements of topic 7 (management of change)

Resource summary

Question 1

Question
What is "Management of Change" in relation ICT Systems
Answer
  • Managing when organisations introduce new Information Systems
  • Observing the introduction of new Information Systems
  • Not caring when organisations introduce new Information Systems

Question 2

Question
Staff be affected if an ICT system changes
Answer
  • True
  • False

Question 3

Question
How much cooperation should managers gain from staff before, during and after a new ICT system is introduced?
Answer
  • Full cooperation
  • A good amount of cooperation
  • Average levels of cooperation
  • Not much cooperation at all

Question 4

Question
Why do some people fear change of an ICT system?
Answer
  • They may fear being ridiculed
  • They could fear being demoted
  • They could be stubborn
  • They may not be feeling like change at a certain time of year
  • They may be fearful of younger staff members being promoted above them

Question 5

Question
Some existing skills not required when a new ICT system is introduced
Answer
  • True
  • False

Question 6

Question
If a new ICT system is introduced, what is likely to be the result for staff?
Answer
  • Entire levels of management may be removed
  • New staff roles may be created
  • The whole staff workforce would be fired
  • All staff would protest against change
  • Staff may be asked to do a greater variety of tasks
  • Working groups may be split up

Question 7

Question
Why would older staff members fear being made to look ridiculous after the introduction of a new ICT system?
Answer
  • Because younger staff may have greater ICT skills
  • Because they may fear being attacked by a computer
  • Because they could fear the system would steal their money
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