Quiz
Employee Selection Methods: Interviews, Recruiting and Testing
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Questions in this quiz (161)
1Which of the following statements is true of an unstructured interview?
- AThe questions asked are specific to the applicant's education and work experience.
- BThe interviewer works from a list of standard questions that are presented to every candidate.
- CIt involves relatively little advance preparation.
- DIt is pre-planned, systematic, and very specific in its focus.
2It is pre-planned, systematic, and very specific in its focus.
- AGathering information about the members of the pool of qualified recruits
- BEvaluating the qualifications of each applicant from among the recruiting pool
- CMaking the actual decision about which candidate should be offered employment
- DCollecting the impressions of current managers about the applicants' likelihood of success
3In the context of popular selection techniques, _____ provide a quick and inexpensive mechanism for gathering several kinds of objective information about an individual and information of a type that can be easily verified.
- Ain-basket exercises
- Bself-report inventories
- Cutility analyses
- Dapplication blanks
4In the context of popular selection techniques, _____ is an approach to selecting managers based on measuring and evaluating their ability to perform critical work behaviors.
- Autility analysis
- Ban assessment center
- Ca recommendation letter
- Dthe projective technique
5Which of the following is a disadvantage of external recruiting?
- AIt fosters stagnation in an organization.
- BIt can decrease the motivation of existing employees.
- CIt causes a ripple effect in an organization.
- DIt can stifle new ideas and perspectives.
6Janice, a third-year undergraduate student, joins a publication house as a temporary employee for a period of two months to gain work experience. At the end of this period, based on her work, she is offered a permanent position in the organization. Considering that Janice is still a student, she is offered a contract that would be effective on graduation. Janice confirms to the publication house that she will take up the job as soon as she graduates. The given scenario is an example of _____.
- Aan apprenticeship
- Bvestibule training
- Coutbound training
- Dan internship
7Reliance on _____ is a common method for external recruiting.
- Aself-report inventories
- Bjob postings
- Cemployment agencies
- Dsupervisory recommendations
8In a selection context, _____ refers to the formal classroom training an individual has received in public or private school and in a college, university, or technical school.
- ACompentency
- BExperience
- CEducation
- DKNowledge
9Which of the following statements is true of external recruiting?
- AIt is a way of bringing in new perspectives and ideas into an organization.
- BIt increases motivation among the existing employees of an organization.
- CIt employs the method of job posting for filling vacant job positions.
- DIt leads to stagnation in terms of creativity and spontaneity in an organization.
10Rose, a police officer, applies for the position of a deputy in the police department of her city. In the interview round, she is asked to pick up marbles using forceps and place them perfectly on little grooves. Which of the following types of employment tests is Rose taking in the given scenario?
- AA psychomotor ability test
- BA personality test
- CA cognitive ability test
- DAn integrity test
11In the context of making hiring decisions, the best way an organization can avoid legal issues is by:
- Anot asking for a person's age, gender, or marital status in the employment application.
- Bmaking sure that a selection decision is based on organizational fit.
- Cselecting a candidate with an authorized recommendation letter.
- Dnot making a selection decision based on a candidate's personality and values.
12In the context of the evaluation of training programs, the best way to ensure that changes have occurred because of training and not just the passage of time is to:
- Ause work simulation techniques to assess employees.
- Btrain employees for only some job-related tasks, but not for others.
- Chave a control group of employees who work on the same job, but do not receive training.
- Dtrain employees at regular intervals.
13A(n) _____ is a form of temporary employee who can help respond to work demands in the short term.
- Aintern
- Bapplicant
- Cmentor
- DTrainee
14Jacob applied for the position of a correspondent at The News Curator, a news agency in New Orleans, after he graduated. The news agency, however, did not hire him as it felt that he was not skilled enough for the job. Jacob then joined another popular agency as a reporter and won the best crime beat reporter award within a year. Which of the following selection errors did The News Curator most likely make?
- AThe similarity error
- BThe first-impression error
- CThe contrast error
- DThe false negative error
15Glebson Security, a security services agency in North Carolina, adds another process to its traditional interview round to make its selection procedure more stringent. In this new process, shortlisted candidates are individually sent into a room in which a trained clinician shows them an ambiguous inkblot as a stimulus and asks them what they see in it. This process helps the firm measure the personality traits of prospective employees. In this scenario, Glebson Security has decided to use _____.
- Athe logistic regression technique
- Ba self-report inventory
- Can in-basket exercise
- Dthe projective technique
16_____ is an attempt to determine the extent to which a selection system provides real benefit to the organization.
- AA realistic job preview
- BUtility analysis
- CA self-report inventory
- DBanding
17Which of the following is a disadvantage of internal recruiting?
- AIt is time consuming as new employees need to be familiarized with the policies of the company.
- BIt can result in stagnation and stifle creativity.
- CIt decreases motivation among current employees.
- DIt is expensive to implement because of the advertising that must be undertaken.
18In the organizational development (OD) technique of _____, an OD advisor observes managers in the organization to develop an understanding of their communication patterns, decision-making and leadership processes, and methods of cooperation and conflict resolution.
- Aprocess consultation
- Bvestibule training
- Cthird-party peacemaking
- Dsurvey feedback
19Judd, an HR manager at an information technology firm, is asked by his supervisor to develop a pool of qualified applicants for the position of a senior content analyst. His employer will then conduct tests and interviews to select the best candidate. In this scenario, Judd is involved in the process of _____.
- Arecruiting
- Bonboarding
- Cplanning
- Dscheduling
20Mateo, a head chef in a popular restaurant in Los Angeles, recently conducted interviews to hire a pastry chef. He was really impressed with Farooq, one of the interviewees, as Farooq shared his passion for trance music. Despite the fact that many other candidates were better qualified for the position than Farooq, Mateo hired Farooq. Which of the following errors did Mateo most likely make?
- AThe nonrelevancy error
- BThe similarity error
- CThe first-impression error
- DThe contrast error
21Which of the following is true of psychomotor ability tests?
- AThey measure the reasoning and problem-solving skills of individuals.
- BThey measure the manual dexterity of individuals.
- CThey are designed to measure a wide spectrum of the personality traits of individuals.
- DThey focus on predicting the future performance of individuals.
22In a(n) _____, the interviewer works from a list of standard questions that are presented to every candidate by every interviewer.
- Astructured employment interview
- Bsemistructured employment interview
- Cnon-directive interview
- Dunstructured employment interview
23After conducting interviews with several bad candidates, Althea, a manager at Langrover Inc. interviewed a candidate who was better than the others in terms of skills and experience. Despite not meeting all the necessary qualifications, the candidate was hired by Althea. Which of the following errors has Althea most likely made?
- AThe nonrelevancy error
- BThe similarity error
- CThe first-impression error
- DThe contrast error
24Rochelle, the head of the content team at Artsy Inc., was asked by her manager to nominate candidates from her team who could be considered for a promotion to the position of an editor. Rochelle carefully considered all potential candidates and submitted the names of the two most promising employees to the manager. The manager later chose one of the two employees. In this scenario, Rochelle's manager used _____ for recruiting.
- Aword-of-mouth communication
- Bjob posting
- Ca supervisory recommendation
- Da headhunter
25Unlike public employment agencies, private employment agencies:
- Ahelp unemployed individuals avail state aid.
- Bcharge a fee for their services.
- Care less likely to serve the white-collar labor market.
- Dare financed by and work closely with the U.S. Employment Service.
26Which of the following statements is true of internal recruiting?
- AIt causes dissatisfaction among existing employees regarding opportunities for advancement.
- BIt brings in new ideas, new perspectives, and new ways of doing things.
- CIt is expensive and time consuming because of the search processes that must be undertaken.
- DIt is a method used by organizations to fill higher-level openings with current employees.
27The process of designing a training and development program should begin with:
- Athe selection of the specific training techniques that are to be used in the program.
- Ba needs analysis where HR managers determine the organization's true needs related to training.
- Cthe decision of whether to conduct training in-house or through outsourcing.
- Da preparatory session for HR instructors to ensure the success of the program.
28Which of the following is a difference between internal recruiting and external recruiting?
- AExternal recruiting is more expensive than internal recruiting because of the advertising and other search processes that must be undertaken.
- BUnlike external recruiting, internal recruiting has the advantage of bringing in new ideas, new perspectives, and new ways of doing things.
- CExternal recruiting is more likely to sustain a firm's knowledge and culture than internal recruiting.
- DUnlike external recruiting, internal recruiting avoids the ripple effect.
29_____ is a recruiting approach that enables an organization to combine the elements of both internal and external methods of recruiting.
- AHeadhunting
- BAn internship
- CAn apprenticeship
- DJob posting
30_____ is defined as a planned attempt by an organization to facilitate employee learning of job-related knowledge, skills, and behaviors.
- ASelection
- BRecruiting
- CTraining
- DDevelopment
31Which of the following statements is true of an executive search firm?
- AIt specializes in finding applicants for high-level positions.
- BIt helps unemployed individuals avail state aid.
- CIt is more likely to serve the blue-collar labor market.
- DIt is the least expensive method of external recruiting.
32In the context of training and development, _____ involves a work-simulation situation in which a job is performed under a condition that closely simulates the real work environment.
- Aan instructional-based program
- Butility analysis
- Cvestibule training
- Dan apprenticeship
33_____ refers to the process of looking within the organization for existing qualified employees who might be promoted to higher-level positions.
- AHomesourcing
- BInternal recruiting
- CWord-of-mouth recruiting
- DOnboarding
34Barbara, a product manager at an organic soap manufacturing company, is supposed to interview a candidate for a new job opening in her department. The candidate arrives late to the interview, and therefore, Barbara assumes that he would be irregular and uninterested in his work as well. Despite the fact that the candidate meets all the job requirements, Barbara rejects the candidate. Which of the following interview errors has Barbara most likely made?
- AThe first-impression error
- BThe nonrelevancy error
- CThe similarity error
- DThe contrast error
35Alan, a content analyst, frequently attends seminars at his workplace. At one such seminar, a new content development position in Alan's department was announced. The management asked employees to refer friends or family members that they thought were suitable for the position. Alan referred Sam, a cousin with previous experience in content creation. After various selection processes, Sam was hired. In this scenario, which of the following recruiting methods did Alan's organization use?
- ADigital recruiting
- BJob posting
- CHeadhunting
- DWord-of-mouth recruiting
36In the context of external recruiting, an individual working for an executive search firm is also known as a _____.
- Amentor
- Bheadhunter
- Ccurator
- Dgatekeeper
37A _____ is an effective technique for ensuring that job seekers understand the actual nature of the jobs available to them.
- Avalidity test
- Bpsychomotor ability test
- Cutility analysis
- Drealistic job preview
38In the context of basic selection criteria, _____ is the amount of time an individual has spent working in either a general capacity or a particular field of study.
- Acompetency
- Bexperience
- Ceducation
- Dknowledge
39Which of the following is a common method used by organizations for internal recruiting?
- ADigital recruiting
- BJob posting
- CWord-of-mouth recruiting
- DHeadhunting
40In the context of popular selection techniques, _____ are used by an organization for assessing a person's past experiences and work history.
- Arecommendation letters
- Bemployee declaration certificates
- Cno objection certificates
- Dappraisal forms
41Westside Elementary School received a number of applications for a teaching position. The school wanted to increase the diversity of its staff, which mostly comprised white females. After the completion of the selection tests and interviews, the school found that the top two scorers were both white females. However, it decided to hire a Hispanic female, who was the third top scorer and equally qualified as the top two. In this scenario, the school most likely made its selection decision through _____.
- Abanding
- Ban in-basket exercise
- Conboarding
- Dutility analysis
42In the context of designing a training and development program for an organization, which of the following is the next step after conducting a needs analysis?
- ADeciding between in-house versus outsourced training
- BMeasuring the organizational commitment of employees
- CDetermining the capabilities of the existing workforce
- DAssessing the company's philosophy regarding employee training
43Which of the following statements is true of development?
- AIt focuses on teaching employees job-related skills.
- BIt is considered a finance management function in most organizations.
- CIt helps in predicting a person's ability to perform a job effectively.
- DIt is aimed at helping managers better understand and solve problems.
44Alister, a finance graduate, interviewed for the position of an executive financial analyst at an investment firm. He had a one-on-one interview with the head of the finance department. During his interview, Alister was asked by the interviewer to imagine a scenario in which a subordinate and a supervisor, both working on the same project, have a conflict on both personal and professional levels. He was then asked to describe his approach to solving this problem effectively. In this case, Alister attended a:
- Abehavioral interview.
- Bsituational interview.
- Cpresentation interview.
- Dpanel interview.
45Which of the following statements is true of training?
- AIt focuses on improving problem-solving and decision-making skills rather than on operational skills.
- BIt facilitates learning solely for top-level managers.
- CIt is considered a finance management function in most organizations.
- DIt usually involves teaching technical employees how to do their jobs more effectively and efficiently.
46In the context of designing a training and development program for an organization, which of the following is the next step after deciding between in-house versus outsourced training?
- AAssessing the company's philosophy regarding employee training
- BConducting a needs analysis
- CDetermining the capabilities of the existing workforce
- DDeciding upon the specific techniques to be used in the program
47Which of the following is one of the three specific organizational goals that are important to the recruiting process?
- AKeeping the pool of qualified applicants at a manageable size
- BEnsuring to orient the organizational culture to suit the culture of employees
- CDownsizing redundant positions to accommodate new hires
- DRunning background checks on the personal information of employees
48Brandton Corp., a private company with a rigid, hierarchical organizational structure, is looking to fill the position of a senior supervisor. Francesca is among the top five applicants being considered for the post. Francesca does not have the expertise necessary for the position, but she comes across as a person who abides by rules and thrives under supervision and directions. This matches the organization's requirements. As a result, Francesca is hired. In the context of basic selection criteria, Brandton Corp. most likely hired Francesca on the basis of _____.
- Afit
- Bskill
- Cknowledge
- Deducation
49Which of the following statements is true of on-the-job training?
- AIt can help an organization achieve a return on the labor cost of an employee almost immediately.
- BIt can increase direct training costs for an organization.
- CIt involves a combination of vestibule training and classroom instruction.
- DIt mandates the hiring of dedicated trainers.
50In the context of employee development, _____ is the most common method of implementing a work-based program.
- Avestibule training
- Bclassroom instruction
- Con-the-job training
- Dcomputer-assisted instruction
51Which of the following is a difference between individual learning and organizational learning?
- AThe individual learning process is cognitive, whereas organizational learning depends more on social processes.
- BUnlike organizational learning, individual learning depends on sharing of information.
- CIndividual learning involves a shared vision, whereas organizational learning involves different goals of employees.
- DUnlike organizational learning, individual learning involves the acquisition of new knowledge.
52Managing diversity in an organization starts with:
- Aincreasing the recruitment of minorities and decreasing the recruitment of white employees.
- Btreating all employees identically.
- Cframing appropriate organizational policies.
- Dadopting a hierarchical approach to organizational control.
53_____ exists in a group or organization when its members differ from one another along one or more important dimensions.
- ACulture
- BKnowledge
- CCompetitiveness
- DDiversity
54Employees who add value to a firm simply because of what they know are called _____.
- Aknowledge workers
- Bfree riders
- Cexpatriates
- Dblue-collar workers
55A factor that has contributed to diversity in organizations is:
- Athe privatization movement.
- Bthe awareness by the organizations that they can improve the overall quality of their workforce.
- Cthe increased need for job embeddedness.
- Dthe laws that mandate the organizations to adopt ethnocentric practices.
56In the context of human resource management and social issues, the job of _____ traditionally included manufacturing automobile license plates, repairing roads, or doing the laundry for other state institutions, but that situation has been changing.
- Aknowledge workers
- Bprison inmates
- Cexpatriates
- Dwhite-collar workers
57Elmer Inc., a software company, has a diverse workforce. Its employees work hard to meet their goals, and therefore, the management of the company has formed several extracurricular groups to help the employees relax. Everyone is free to join any or all of these groups, irrespective of their age, gender, or ethnicity. In the given scenario, which of the following statements is true of Elmer Inc.?
- AIt has an ethnocentric work environment.
- BIt has achieved full integration of its informal networks.
- CIt has a hierarchical approach to organizational control.
- DIt has high levels of job embeddedness.
58The _____ of a disability suggests that disabilities that are more disfiguring are perceived more negatively.
- Aorigin dimension
- Bnature dimension
- Cduration aspect
- Daesthetic aspect
59Which of the following is a reason for the existence of the glass ceiling in organizations?
- ASome women choose to suspend or slow their career progression to have children.
- BThere are no laws prohibiting discrimination against women.
- CWomen are not interested in reaching management positions in organizations.
- DWomen are not as competent as men in managerial positions.
60Who among the following is a knowledge worker?
- AAn employee who assembles products in a factory
- BA businessman who owns a group of educational institutions
- CAn employee who develops software applications for a phone company
- DA shareholder in a firm that is involved in knowledge processing operations
61_____ is the collective, institutional record of past events.
- AOrganizational pluralism
- BOrganizational expertise
- COrganizational memory
- DOrganizational synergy
62Which of the following statements is true of affirmative action?
- AThe sole component of an affirmative-action program is job embeddedness.
- BIt promotes ethnocentrism among employees.
- CIt is similar to diversity management in all aspects.
- DCourts have made it clear that affirmative action may not be the best way to accomplish the goal of greater diversity.
63Eduardo Institute, a school opened by former businesswomen, provides vocational training to underprivileged women. The institute also helps them find jobs, thereby making them financially independent. The management of the school focuses on dealing with social problems than on making profits. In the given scenario, Eduardo Institute is engaged in _____.
- Acorporate social responsibility
- Bgreenwashing
- Cconscious capitalism
- Dsocial entrepreneurship
64A factor that accounts for the increased workforce diversity in organizations is:
- Athe privatization movement.
- Bthe increased need for job embeddedness.
- Cchanging demographics in the labor force.
- Dlegal actions that have forced organizations to adopt ethnocentric practices.
65Which of the following is an element of the strategy for dealing with workforce diversity?
- AContinuous supervision
- BJob embeddedness
- CEthnocentrism
- DTolerance
66The systems flexibility argument for diversity suggests that diverse organizations are more competitive because:
- Athey understand different market segments in a better way.
- Bthey are characterized by multiple perspectives and ways of thinking.
- Cthey are better equipped to respond to changes in their environment.
- Dthey are known among women and minorities as good places to work.
67The contemporary perspective on workforce diversity states that:
- Aaffirmative action is the best way to achieve the goal of greater diversity.
- Bdiversity seldom becomes a source of conflict in organizations.
- Cit is difficult to achieve high levels of productivity in organizations that have a diverse workforce.
- Dit is appropriate to acknowledge differences among people as long as people are treated fairly.
68_____ is one label that has been frequently used to describe a dedication to build organizations that are accountable, responsible, transparent, and ecologically sustainable.
- AIndividual resource management
- BCorporate social responsibility
- CSocial entrepreneurship
- DOrganizational competitiveness
69In the context of the actions that individuals can take to deal with diversity, empathy most likely means:
- Aunderstanding that differences exist among people.
- Btolerating the behavior of others without having to accept it.
- Ctreating people fairly and equitably.
- Dunderstanding the perspectives of others who are different.
70A reason for the existence of the glass ceiling in organizations is that:
- Asome male managers are still reluctant to promote female managers.
- Bthere are no laws prohibiting discrimination against women.
- Cwomen are not interested in reaching management positions.
- Dwomen are not as competent as men in managerial positions.
71Which of the following statements is true of equitable treatment of employees?
- AIt is less preferred by employees than identical treatment.
- BIt is possible only in a multicultural organization.
- CIt gives everyone the same chance to contribute to and advance within an organization.
- DIt promotes ethnocentrism in the work environment.
72Which of the following is a characteristic of a multicultural organization?
- AIt promotes ethnocentrism in the workplace.
- BIt experiences high levels of job embeddedness.
- CIt achieves full integration of its informal networks.
- DIt achieves partial structural integration.
73Charles, a manager in a multinational company, leads a team of ten people from various countries. Although he does not like certain behaviors exhibited by his team members, he accepts them as fundamental cultural differences between him and them. Therefore, Charles is dealing with the diversity of his team by using _____.
- Apluralism
- Bholism
- Cempathy
- Dtolerance
74Which of the following statements is true of the Americans with Disabilities Act (ADA)?
- AIt mandates that organizations provide all the accommodations requested by employees with disabilities.
- BIt specifies different criteria for dealing with disabilities in men and women.
- CIt focuses solely on those disabilities that are permanent in nature.
- DIt presents a challenge to managers who try to balance treating everyone the same with treating everyone equitably.
75The knowledge workers of an organization:
- Aadd value to the organization simply because of their experience.
- Boften believe they have the right to work autonomously.
- Crequire little or no specialized training.
- Dinclude blue-collar workers.
76To manage a diverse organization effectively, managers should first:
- Aacknowledge the differences among people.
- Bimplement ethnocentric staffing strategies.
- Cassign organizational roles based on group identity.
- Dincrease the job embeddedness in the organization.
77Which of the following statements is true of knowledge workers?
- AThey add value to organizations simply because of their experience.
- BThey require little or no specialized training.
- CThey are usually experts in some abstract information base.
- DThey include blue-collar workers.
78Who among the following individuals is facing the problem of the glass ceiling?
- AMeryl, who refuses a promotion opportunity because she is planning to start a family and does not want extra responsibilities at work
- BAnna, who is not given a promotion as she is not technically qualified to manage the work and responsibilities that she would have had to handle if promoted
- CBen, who is denied a job by several companies despite being qualified because of a physical disability that resulted from an accident
- DSean, who feels uncomfortable in his new workplace as he finds it difficult to appreciate and adjust to the new culture
79The goods produced by prison inmates at a low cost can compete openly with goods produced by _____.
- Amanufacturing companies
- Bknowledge workers
- Ctrading companies
- Dunskilled workers
80Diversity training is specifically designed to:
- Aenable members of an organization to function better in a diverse workplace.
- Bhelp an organization learn from past mistakes and adapt to its environment.
- Censure that employees give preferential treatment to colleagues belonging to protected classes.
- Densure that employees do not make presumptions about organizational roles based on group identity.
81Offering foreign language courses to employees in a multicultural organization is an example of _____.
- Aorganizational learning
- Bvicarious learning
- Cknowledge management
- Ddiversity training
82Which of the following is a factor that contributes to the gradual increase in the average age of U.S. workers?
- AContinuous aging of the baby boom generation
- BIncreasing birthrates among the post–baby boom generations
- CLow legal limits for mandatory retirement
- DLow levels of insurance coverage for older workers
83Every time Adrian Inc., a popular fashion magazine based in the United States, launches an edition in a new country, the members of the main editorial team in its headquarters learn the native language of the new country so that they can interact well with the team in the other country. The company also provides language training for its foreign employees on assignments in the United States. In the given scenario, Adrian Inc. is offering _____ to its employees.
- Adiscipline training
- Bbehavioral modification training
- Cknowledge management training
- Ddiversity training
84The glass ceiling is best described as a _____.
- Agender-related problem
- Brace-specific issue
- Cprogram in diversity training
- Dprocess in knowledge management
85The process by which a company understands past mistakes and adapts to its environment is called _____.
- Aorganizational pluralism
- Borganizational learning
- Corganizational engineering
- Dorganizational synergy
86The _____ for diversity suggests that organizations with diverse workforces will generally be more innovative than will less diverse organizations.
- Asystems flexibility argument
- Bresource acquisition argument
- Cmarketing argument
- Dcreativity argument
87The problem-solving argument for diversity suggests that more diverse organizations will be more competitive because they tend to:
- Aeasily understand different markets.
- Bhave a larger pool of unique information.
- Chave lower rates of employee turnover and absenteeism.
- Dbecome known among women and minorities as good places to work.
88Which of the following statements is true of a multicultural organization?
- AIt achieves partial structural integration.
- BIt promotes ethnocentrism in the workplace.
- CIt experiences high levels of job embeddedness.
- DIt is characterized by an absence of prejudice and discrimination.
89Sabrina had to take a nine-year long career break after she gave birth to twins. She knows that it would take longer for her to get promoted if she were to join back work. Hence, she decides to start a cake shop instead. The given scenario illustrates the concept of _____.
- Athe glass cliff
- Bthe glass ceiling
- Cdiversity management
- Dpluralism
90Which of the following organizations trades in knowledge?
- AA consulting firm that sells its expertise in dealing with management problems
- BA recruitment agency that specializes in finding executives for companies
- CA food manufacturing firm that manufactures health products
- DA leading newspaper that provides political magazines as supplements to its readers
91Which of the following organizations would most likely hire knowledge workers?
- AA pharmaceutical manufacturing firm that is looking for a receptionist
- BA bank that is looking to hire people for its customer service team
- CA lifestyle magazine that is hiring reporters
- DA software firm that is looking for engineers to develop a new product
92_____ refers to the cultural composition of a group or organization.
- AEthnocentricity
- BXenocentrism
- CEthnicity
- DPluralism
93In the context of the competitive advantage of diversity, the _____ suggests that organizations that manage diversity effectively are in a better position to attract the right talent from minority groups.
- Asystems flexibility argument
- Bresource acquisition argument
- Ccost argument
- Dmarketing argument
94_____ places a heavy emphasis on recognizing and appreciating differences among people at work and attempting to provide accommodations for those differences to the extent that is feasible and possible.
- AEqual employment opportunity
- BDiversity management
- CAffirmative action
- DSocial entrepreneurship
95An organization can promote diversity by:
- Aensuring that diversity exists in its key committees and executive teams.
- Battracting diverse work groups by inducing high levels of job embeddedness in the workplace.
- Cencouraging diversity through its ethnocentric practices.
- Dadopting a hierarchical approach to controlling diversity.
96When every group represented in a company strives to understand every other group better, the company is said to be characterized by _____.
- Apluralism
- Bfull structural integration
- Cethnocentrism
- Dxenophobia
97Which of the following is a reason for the increased workforce diversity in organizations?
- ALegislation that has forced organizations to hire more broadly
- BThe privatization movement
- CLegislation that mandates organizations to adopt ethnocentric practices
- DThe increased need for job embeddedness
98A multicultural organization is one that:
- Aadopts a hierarchical approach to organizational control.
- Bexperiences high levels of job embeddedness.
- Cachieves full structural integration.
- Dpromotes ethnocentrism in the workplace.
99_____ is one that has achieved high levels of diversity, can capitalize fully on the advantages of the diversity, and has few diversity-related problems.
- AA xenophobic firm
- BAn ethnocentric organization
- CSocial entrepreneurship
- DThe multicultural organization
100Which of the following statements is true of the strategies for dealing with diversity?
- AOffensive behavior by a person should be pointed out in a friendly, low-key manner.
- BTolerance should include accepting and enjoying the behavior of others.
- CAdopting a hierarchical approach to organizational control is the solution to effective diversity management.
- DUnderstanding individual differences involves accommodating all types of behaviors.
101Employee assistance plans are designed to help employees who require urgent medical support for family members in case of accidents.
- ATrue
- BFalse
102From 2027, individuals will not be able to retire with full benefits of the Social Security program until they reach age 67.
- ATrue
- BFalse
103The Social Security system is aimed at providing a minimum sustenance amount to individuals who are between jobs.
- ATrue
- BFalse
104Bonuses are typically a function of the performance of the organization and are less dependent on the perceived performance of the executive.
- ATrue
- BFalse
105Pay compression is least likely to develop when the market rate for starting salaries increases at a rate faster than an organization can raise pay for individuals who are already on the payroll.
- ATrue
- BFalse
106The basic aim of the Affordable Care Act is to lower the number of uninsured employees.
- ATrue
- BFalse
107The most commonly used method of job evaluation is the point system.
- ATrue
- BFalse
108External equity in compensation refers to comparisons made by employees to other employees performing similar jobs within the same organization.
- ATrue
- BFalse
109In the context of mandated employee benefits, the government pays the cost of workers' compensation insurance.
- ATrue
- BFalse
110Workers' compensation is a nonmandated employee benefit.
- ATrue
- BFalse
111In the context of nonmandated employee benefits, contributions to private pension plans come solely from the employer.
- ATrue
- BFalse
112Which of the following statements is true of external inequity?
- AIt occurs when lower-level employees in a firm receive less incentives than the top executives.
- BOverpaying individuals for the value of their contributions can effectively solve external equity issues.
- CProblems with external equity may result in dissatisfied and unhappy workers.
- DThe most commonly used source of information concerning external equity is job evaluation.
113Which of the following statements is true of cafeteria-style benefits plans offered by organizations?
- ACafeteria-style benefits are funded jointly by the employer and the government.
- BThey typically take the form of referrals for employees with a disabled parent or one who needs constant care.
- CSome evidence suggests that these programs can lead to increased satisfaction and reduced turnover.
- DThey are benefits targeted at different stages in an employee's life.
114_____ occurs when individuals with substantially different levels of experience, or performance abilities, or both in an organization are paid wages or salaries that are relatively equal.
- APay compression
- BWage elasticity
- CPay inversion
- DExternal inequity
115Which of the following is a nonmandated benefit?
- AUnemployment insurance
- BWorkers' compensation
- CSocial Security
- DSick leave
116Unlike pay for knowledge plans, skill-based pay plans:
- Aare more likely to be associated with hourly workers.
- Breward employees for learning new material.
- Creduce the flexibility of scheduling for management.
- Dhave the potential to clash with more traditional incentive systems.
117Which of the following statements is true of the Employee Retirement Income Security Act (ERISA)?
- AIt prevents organizations from establishing private pension plans.
- BIt specifies which employees are covered by overtime provisions and which are exempt.
- CIt allows an employee to carry a portion of his or her benefits to another job.
- DIt makes vesting rights operational after 4 years of service at the most.
118_____ is mostly concerned with establishing internal pay equity.
- AA pay survey
- BJob evaluation
- CPay inversion
- DA maturity curve
119Grenstall Inc., a software development firm, has adopted a new job evaluation system in which managers are asked to objectively quantify the value of eight to ten compensable factors of each job in the organization. These compensable factors are based on their importance to that particular job and may include skill, physical effort, mental effort, and so forth. In this system, jobs are compared against a standard of key ratings. Which of the following job evaluation systems is Grenstall Inc. most likely using in the given scenario?
- AThe market-basket analysis method
- BThe classification system
- CThe factor-comparison method
- DThe point system
120Which of the following statements is true of life-cycle benefits?
- AThey can be availed only at the end of an employee's service with the organization.
- BThey refer to fitness workshops that help employees stay healthy.
- CThey include child-care and elder-care benefits.
- DThey are benefits that an employee's family receives after the employee's death.
121The Employee Retirement Income Security Act (ERISA):
- Aprevents organizations from establishing private pension plans.
- Bprovides protection for the funding underlying pension plans.
- Cincludes provisions for minimum wages and child labor.
- Dmakes vesting rights operational after 3 years of service at the most.
122Which of the following is true of workers' compensation?
- AIt is aimed at helping people who have chronic problems with alcohol or drugs.
- BThe exact premium paid for workers' compensation insurance is a function of each employee's salary.
- CEmployers pay the cost of workers' compensation insurance.
- DIt is provided to people who are between jobs.
123Which of the following statements is true of the classification system as a job evaluation method?
- AIt can easily accommodate changes in the value of various individual jobs in an organization.
- BIt is difficult to construct.
- CIt assumes that a flexible relationship exists between job factors and their value to an organization.v
- DIt is difficult to communicate to employees.
124Which of the following statements is true of internal equity?
- AIt occurs when lower-level employees in a firm receive the same incentives as the top executives.
- BOverpaying individuals for the value of their contributions can effectively solve internal equity issues.
- CProblems with internal equity can result in conflict, feelings of mistrust, and low morale.
- DMuch of the information concerning internal equity comes from a pay survey.
125Which of the following is the second step in the factor-comparison method for job evaluation in an organization?
- AThe comparison factors to be used are selected and defined.
- BBenchmark or key jobs in the organization are identified.
- CA job-comparison chart is developed to display benchmark jobs.
- DThe benchmark jobs in the organization are grouped into grades.
126Barry & Finch, a law firm in Connecticut, performs job evaluation by organizing different sets of jobs in the firm into clusters called grades. The job evaluator then writes definitions and descriptions of each grade, which serves as a tool for deciding the compensation for each job. Which of the following job evaluation methods is Barry & Finch using in the given scenario?
- AThe classification system
- BThe market-basket analysis method
- CThe factor-comparison method
- DThe point system
127_____ is intended to provide a basic subsistence payment to employees who are between jobs—that is, for people who have stopped working for one organization but who are assumed to be seeking employment with another organization.
- AThe Social Security system
- BUnemployment insurance
- CAn employee assistance plan
- DWorkers' compensation
128_____ is a form of mandated benefit.
- APaid time off
- BWorkers' compensation
- CA wellness program
- DA perquisite
129In the context of nonmandated benefits, a _____ is an extra benefit that may or may not have any direct financial value but is considered an important reward by employees.
- Awage
- Bperquisite
- Cbursary
- Dremuneration
130The actual funding for Social Security benefits comes from the _____.
- Aincome of the legal child of a retired employee
- Bwithholdings of current employees
- Clast employer of a retired employee
- Dcontingency fund of the government
131In the context of compensations, perquisites are:
- Amandated family health-care benefits.
- Busually made available only to members of top management.
- Cbenefits targeted at different stages in an employee's life.
- Dpaid for solely by the government.
132Which of the following is a difference between salaries and wages?
- APerformance is the basis for wages, whereas time is the basis for salaries.
- BWages are paid to permanent employees, whereas salaries are paid to temporary employees.
- CWages are paid to managerial employees within a firm, whereas salaries are paid to operational and lower-level employees within a firm.
- DWaged employees are eligible for the overtime provisions of the Fair Labor Standards Act, whereas salaried employees are exempt from them.
133Which of the following statements is true of employee assistance plans?
- AWhich of the following statements is true of employee assistance plans?
- BThey are typically voluntary and referrals are confidential.
- CThey provide assistance to employees in learning new skills and material.
- DThey are made available only to members of top management or to certain especially valuable professionals within the firm.
134Brad, a manager at a new investment firm, is performing job evaluation. He selects twelve benchmark jobs in the firm and then ranks each of these jobs against compensable job factors such as physical effort, responsibility, skill, and so forth. This ranking is based on job descriptions created during job analysis. Later, the management meets as a group and develops a consensus on the assigned values for each job. In the given scenario, Brad is most likely using the _____ for job evaluation.
- Apoint system
- Bclassification system
- Cfactor-comparison method
- Dmarket-basket analysis method
135_____ are private pension plans in which the size of the benefit is precisely known and is usually based on a simple formula using input such as years of service and salary.
- AUnemployment insurances
- BCafeteria-style benefits plans
- CDefined benefit plans
- DWorkers' compensations
136Which of the following statements defines total compensation?
- AIt refers to the compensation paid to employees for learning specific material that might be useful to the organization in the future.
- BIt is insurance that covers individuals who suffer a job-related illness or accident.
- CIt refers to the overall value of financial compensation plus the value of additional benefits that an organization provides to its employees.
- DIt is the set of benefits that individuals receive at different stages of their life.
137Which of the following statements is true of the Fair Labor Standards Act?
- AIt makes vesting rights operational after 6 years of service at the most.
- BIt provides protection for the funding underlying pension plans.
- CIt allows an employee to carry a portion of his or her benefits to another job.
- DIt includes provisions for the minimum wage and overtime.
138Which of the following is a problem surrounding executive compensation?
- ALittle or no relationship seems to exist between the performance of an organization and the compensation paid to its senior executives.
- BMost senior executives are exempted from the perquisites provided by an organization to its employees.
- CExecutive compensation in the United States is far lower than that paid to senior executives in other countries.
- DExecutive compensation only involves incentive pay, which is based on the years of service in an organization and commission from the clients brought to it.
139Scott, the chief technical officer of a telecommunications company, is a member in the Golden Scion Country Club, one of the most exclusive country clubs in the United States. Having a membership in such country clubs is usually an expensive affair. It is, however, free of cost for Scott as it is paid by his company. In the given scenario, the membership can be considered as a _____ given to Scott by his company.
- Aremittance
- Bperquisite
- Clife-cycle benefit
- Dhardship premium
140Which of the following is a disadvantage of the classification system for job evaluation?
- AIt assumes that a constant and inflexible relationship exists between job factors and their value to an organization.
- BIt is difficult to construct.
- CIt provides rigid standards for compensation and cannot accommodate changes in the value of various individual jobs in an organization.
- DIt is difficult to communicate to employees.
141In the context of the purposes of compensation, compensation serves a(n) _____ function wherein companies indicate to employees what they feel is important for an employee to focus on by paying for certain kinds of activities or behaviors.
- Aworkload reduction
- Bequity
- Cmarket benchmarking
- Dsignaling
142Tessy, a senior accountant at a private bank in Massachusetts, retired at the age of 62. Upon retirement, she received a benefit amount from the bank. This benefit amount equaled the total sum of money she had added to her pension plan each year plus the amount that the bank added to it every year. In this scenario, the sum of money that Tessy received post retirement comes from the _____.
- AWorkers' Compensation Insurance Program
- Bdefined contribution plan
- Ccafeteria-style benefits plan
- DSocial Security program
143Donald, the CEO of a multinational organization, is given a reward by the organization in the form of a contract that allows him to purchase 5 percent shares of the company anytime in the future at a predetermined price. Three years later, Donald purchases those shares at half their market price. Additionally, he gets more motivated to work toward increasing the performance of the organization. In this scenario, Donald was given a _____.
- Acafeteria-style benefits plan
- Bstock-option plan
- Cemployee assistance plan
- Dlife-cycle benefit
144Which of the following is a problem of the Social Security system?
- ASocial Security benefits do not directly depend on the withholdings assessed against the employee who is retiring.
- BIndividuals can avail full Social Security benefits as early as at the age of 55, which puts undue pressure on a firm's resources.
- CThe state often lacks sufficient amount of funds needed to cover all retirees.
- DIt provides limited income to those retirees who do not have other sources of income, that is, no part-time work or pension plans.
145Which of the following statements is true of pay surveys?
- AIndividual employees should not have access to the data collected from these surveys.
- BThey are the most commonly used source of information for internal equity.
- CLarge firms design their own pay surveys to get the exact data they need.
- DThe jobs that are the focus of these surveys should be niche jobs.
146Jennifer, an account manager in an automobile company, has a previous work experience of six years and has become one of the best employees of the company in the two years since joining. However, she resigns her job when she finds out that most of the new employees of the company, who have only two or three years of experience, get the same salary as her. In the given scenario, Jennifer most likely resigned due to _____.
- Apay compression
- Bwage elasticity
- Cpay inversion
- Dexternal inequity
147In the context of cafeteria-style benefits plans, _____ refers to the fact that the employee most likely to select a benefit is also most likely to use the benefit, which tends to drive up benefit costs.
- Athe Peltzman effect
- Bblowback
- Cthe cobra effect
- Dadverse selection
148An HR manager at a cosmetics company invites its new employees to a meeting to discuss company policies and to explain the benefit plan used by the company. As part of this benefit plan, he gives each employee a list of benefits and asks him or her to choose the benefits that he or she really wants. The company aims to increase employee satisfaction by using this benefit plan. Which of the following benefit plans is the cosmetics company using in the given scenario?
- AA defined contribution plan
- BAn employee assistance plan
- CA cafeteria-style benefits plan
- DA defined benefit plan
149A leading placement consultancy firm gathers and presents information about the average compensation for attorneys to its clients. This information includes data on the compensation paid by other law firms in a specific geographic region. The firm uses this information to inform its clients about the companies that have the most external equity. In the given scenario, the placement consultancy firm has most likely used _____ to gather information about compensation rates at different firms.
- Ajob evaluation
- Ba pay survey
- Ca maturity curve
- Dthe point system
150A laborer who is paid in terms of the hours worked per week is most likely to receive a _____.
- Asalary
- Bwage
- Cremittance
- Dhardship duty pay
151In the context of employment legislation, _____ are guaranteed rights to receive pension benefits.
- Ahuman rights
- Bunion rights
- Cvesting rights
- Daccess rights
152A(n) _____ is established to give senior managers of a company the option to buy the company shares in the future at a predetermined, fixed price.
- Asocial security system
- Bstock-option plan
- Cemployee assistance plan
- Dlife-cycle benefit
153Which of the following is the first step in the factor-comparison method for job evaluation in an organization?
- AThe job factors to be used are selected and defined.
- BBenchmark or key jobs in the organization are identified.
- CA job-comparison chart is developed to display benchmark jobs.
- DAll jobs in the organization are grouped into grades.
154The third step in the factor-comparison method for job evaluation is:
- Aselecting and defining the comparison factors to be used.
- Bidentifying benchmark or key jobs in an organization.
- Cdeveloping a job-comparison chart to display the benchmark jobs in an organization.
- Dranking the benchmark jobs in an organization on each compensable job factor.
155Which of the following statements is true of a maturity curve?
- AIt is used to identify benchmarks or key jobs in an organization.
- BIt is used to express the relationship between pay and job responsibilities.
- CIt is used when collecting information on compensation paid to employees by other employers in a particular geographic area, industry, or occupational group.
- DIt is used when the annual increase in pay varies based on the actual number of years of service a person has accumulated.
156_____ are designed to assist employees who have chronic problems with alcohol or drugs or who have serious domestic problems.
- AEmployee assistance plans
- BCafeteria-style benefits plans
- COutbound training programs
- DWellness programs
157Which of the following is a disadvantage of using an above-market compensation strategy?
- AIt encourages voluntary turnover among employees.
- BA firm using this strategy incurs high labor costs.
- CIt creates a culture of elitism and competitive superiority.
- DEmployees in firms using this strategy experience external inequity.
158In the context of nonmandated benefits, _____ are targeted at different stages of an employee's existence.
- Awellness programs
- Bdefined contribution plans
- Clife-cycle benefits
- Demployee assistance plans
159Which of the following is a life-cycle benefit offered by employers?
- AHelping employees cope with chronic drug and alcohol problems
- BProviding company-paid day care facilities to employees
- CProviding fitness and nutrition consultation to employees
- DHelping employees deal with domestic problems
160_____ are private pension plans in which the size of the benefit depends on how much money is put into the plan.
- AUnemployment insurances
- BCafeteria-style benefits plans
- CDefined contribution plans
- DWorkers' compensations
161The _____ is a job evaluation technique that requires managers to quantify, in objective terms, the value of the various elements of specific jobs.
- Amarket-basket analysis method
- Bclassification system
- Cfactor-comparison method
- Dpoint system
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- Business/Economics Quiz on Untitled, created by J H on 27/10/2019.
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