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Questions in this quiz (150)
1a group comprised of individuals who come together to perform hands-on charitable works or to raise money to help organizations that perform such work
- Awork group
- Bwork group team
- Cservice group
- Dhomogeneous group
2a collection of three or more people formed to solve a problem
- Awork group team
- Bheterogeneous group
- Cservice group
- Dhomogeneous group
3group in which member have a great deal of similarity
- Ahomogeneous group
- Bheterogeneous group
- Cwork group
- Dsocial network group
4a very short document that describes a problem, background, process, decision, and rationale so that a reader can quickly understand and evaluate a groups product
- Acomprehensive report
- Bcomprehensive study
- Cwritten brief
- Dexecutive summary
5a written document that provides a detailed review of the problem-solving process used to arrive at a recommendation
- Acomprehensive summary
- Bcomprehensive report
- Cexecutive summary
- Dwritten brief
6a 1 page synopsis of a comprehensive report
- Aexecutive summary
- Bwritten brief
- Ccomprehensive summary
7a structured problem-solving discussion held by a group in front of an audience
- Apanel discussion
- Bpanel review
- Cgroup dynamics
8a computer-mediated audiovisual presentation of a groups process and outcome that others can receive electronically
- Astreaming video
- Bbuffering
- Cremote access report
9a recording that is sent in compressed form over the internet
- Astreaming video
- Bbuffering
- Cremote access report
10the way a group interacts to achieve its goal
- Agroup dynamics
- Bgroup summary
- Coral brief
11a summary of a written brief delivered to an audience by a group member
- Aoral brief
- Boral summary
- Coral report
12a detailed review of a group's problem-solving process delivered to an audience by one or more group members
- Aoral brief
- Boral summary
- Coral report
13a set of prepared oral reports delivered sequentially by group members before a gathering of people who are interested in the work of the group
- Asymposium
- Bagenda
- Cquestion of fact
14sets of behaviors that directly support a group process
- Aprocedural leadership roles
- Bagenda
- Csymposium
15an organized outline of the information and decision items that will be covered during a meeting
- Asymposium
- Bagenda
- Cquestion of fact
16a formal written statement describing a problem
- Aproblem definition
- Bsymposium
- Csynopsis
17a question asked to determine what is true or to what extent some thing is true
- Aquestion of fact
- Bproblem definition
- Cagenda
18a question asked to determine or judge whether something is right, moral, good, or just
- Aquestion of value
- Bquestion of fact
- Cquestion of policy
19a question asked to determine what course of action should be taken or what rules should be adopted to solve a problem
- Aquestion of policy
- Bquestion of value
- Cquestion of fact
20standards or measures used for judging the merits of proposed solutions
- Acriteria
- Bsynopsis
- Cangeda
21an uncritical, non-evaluative process of generating possible solutions by being creative, suspending judgement, and combining or adapting ideas
- Abrainstorming
- Bcriteria
22the process of choosing among alternatives
- Adecision making
- Bcriteria
- Cdeliverables
23tangible or intangible products of work that must be provided to someone else
- Adeliverables
- Bcriteria
- Csymposium
24a specific communication behavior that group members perform
- Arole
- Btask leadership role
- Cmaintenance leadership role
25sets of behaviors that help a group aquire, process, or apply information that contributes directly to completing a task or goal
- Amaintenance leadership roles
- Btask leadership roles
- Crole
26sets of behaviors that help a group develop and maintain cohesion, commitment, and positive working relationships
- Amaintenance leadership roles
- Btask leadership roles
- Cformal leader
27a person designated or elected to facilitate the group process
- Aformal leader
- Binformal leader
- Cinformal emergent leader
28members who help lead the group to achieve different leadership functions
- Ainformal emergent leaders
- Bshared leadership functions
- Cformal leaders
29the sets of roles that group members perform to facilitate the work of the group and help maintain harmonious relationship between members
- Ashared leadership functions
- Binformal emergent leaders
- Cformal leader
30occurs when 2 or more group members goals, ideas, or opinions about the topic are incompatible
- Aissue-related conflict
- Bpersonality-related group conflict
- Cpseudo-conflict
31occurs when 2 or more group members become defensive because they feel like they are being attacked
- Apseudo-conflict
- Bpersonality-related group conflict
- Cissue-related conflict
32a process whereby an individual influences a group of individuals to achieve a common goal
- Aleadership
- Bformal leadership
- Cemergent leadership
33the stage of group development during which the group solidifies its rules for behavior, resulting in greater trust and motivation to achieve the group goal
- Anorming
- Bperforming
- Ctransforming
34the stage of group development when the skills, knowledge, and abilities of all members are combined to overcome obstacles and meet goals successfully
- Aperforming
- Btransforming
- Cnorming
35occurs when a group continues to exist with a new goal
- Atransforming
- Bperforming
- Cnorming
36prescribed behaviors designed to help the group meet its goals and conduct its conversation
- Aground rules
- Baccountability
- Csynergy
37group members being held responsible for adhering to the group norms and working toward the groups goal
- Aaccountability
- Bground rules
- Cnorm
38the multiplying force of a group working together that results in a combined effort greater than any of the parts
- Asynopsis
- Bsynergy
- Csymposium
39a group in which members rely on each others skills and knowledge to accomplish the group goals
- Ainterdependent group
- Bvirtual group
- Chealthy group
40the force that brings group members closer together
- Acohesiveness
- Bteam-building activities
- Cnorms
41activities designed to build rapport and develop trust among memebers
- Ateam-building activities
- Bcohesiveness
- Cnorms
42expectations for the way group members are to behave while in the group
- Anorms
- Bcohesiveness
- Csynergy
43a group whose members "meet" via technological media from different physical locations
- Avirtual group
- Bvirtual group communication
- Chealthy group
44communication that occurs in virtual groups
- Avirtual group communication
- Bsynopsis
- Csynergy
45a group formed around a constructive purpose and characterized by ethical goals, interdependence, cohesiveness, production norms, accountability, and synergy
- Ahealthy group
- Bvirtual group
- Cinterdependent group
46a group in which various demographics, level of knowledge, attitudes, and interests are represented
- Aheterogeneous group
- Bhomogeneous group
- Cwork team group
47a future state of affairs desired by enough members to motivate the group to work toward its achievement
- Awork group team goal
- Bheterogeneous group
- Cinterpersonal work group
48at the same time
- Aparallel time
- Breal time
- Cbuffering
49occurs when you experience an emotional response parallel to another person's actual or anticipated display of emotion
- Aempathic responsiveness
- Breal time
- Csympathetic responsiveness
50occurs when we use everything we know about sender and his/her circumstances to understand their feelings
- Aperspective taking
- Bsympathetic responsiveness
- Cempathic responsiveness
51feeling concern, compassion, or sorrow for another's situation
- Aempathetic responsiveness
- Bsympathetic responsiveness
- Cempathy
52saying something aloud or mentally rehearsing it 2, 3, or more times
- Arepitition
- Bmnemonic device
- Cevaluating
53a technique that associates a special word or very short statement with new and longer info
- Amnemonic device
- Bsymposium
- Csynopsis
54critically analyzing what you hear
- Aevaluating
- Bsynopsis
- Cresponsiveness
55statements whose accuracy can be verified as true
- Afacts
- Brepitition
- Csynergy
56assertions based on the facts presented
- Ainferences
- Bresponding
- Cevaluating
57providing feedback
- Aresponding
- Bevaluating
- Cdescribing behavior
58verbal and nonverbal signals used to signal that you are attending to and understanding the message
- Afeedback cues
- Bsupportive responses
- Cinferences
59create an environment that encourages the other person to talk about and make sense of a distressing situation
- Afeedback cues
- Bsupportive responses
- Cinferences
60overall emotional tone of your relationship
- Acommunication climate
- Bpositive communication climate
- Cdis-confirming communication climate
61one where partners feel valued and supported
- Apositive communication climate
- Bconfirming communication messages
- Cdis-confirming communication messages
62convey that we care about our partner
- Aconfirming communication messages
- Bdis-confirming communication messages
- Cpositive communication climate
63signal a lack of regard for our partner
- Aconfirming communication messages
- Bdis-confirming communication messages
- Cpositive communication climate
64helping people feel better about themselves, their behavior, or their situation by creating a safe conversational space where they can express their feelings and work out a plan for the future
- Acomforting
- Bface
- Cconfirming communication messages
65the perception we want others to have of our worth
- Aface
- Bpositive face needs
- Cinferences
66the desire to be appreciated, liked, and honored
- Apositive face needs
- Bface
- Cnegative face needs
67the desire to be free from imposition and intrusion
- Apositive face needs
- Bnegative face needs
- Cface
68comforting messages that are phrased very politely in ways that address another person's face needs
- Abuffering messages
- Bother-centered messages
- Cgiving advice
69comforting messages that encourage relational partners to talk about and elaborate on what happened and how they feel about it
- Aother-centered messages
- Bbuffering messages
- Cdescribing feelings
70offering ideas, observations, information, or alternative explanations that might help a relational partner understanding a situation in a different light
- Areframing the situation
- Bgiving advice
- Cdisclosure
71presenting relevant suggestions that a person can use to resolve a situation
- Agiving advice
- Breframing the situation
- Cdescribing feelings
72revealing confidential or secret information about others as well as yourself
- Adisclosure
- Bsynopsis
- Csymposium
73exercising personal control over confidential info in order to enhance autonomy or minimize vulnerability
- Aprivacy management
- Bdescribing feelings
- Cdescribing behavior
74the skill of naming the emotions you are feeling with out judging them
- Adescribing feelings
- Bdescribing behavior
- Cconstructive criticism
75accurately recounting the specific behaviors of another without commenting on their approprietness
- Adescribing behavior
- Bdescribing feelings
- Cprivacy management
76describing the specific positive behaviors or accomplishments of another and the effect that behavior has on others
- Apraise
- Bdescribing feelings
- Csaving face
77describing specific behaviors of another that hurt the person or that person's relationships with others
- Aconstructive criticism
- Bpraise
- Cestablishing a personal boundary
78a direct approach for responding to people who expect you to disclose something you would rather keep private
- Aestablishing a personal boundary
- Bdisclosure
- Cinterpersonal conflict
79submitting to another's demands and concealing your needs, rights, desires, and expectations
- Apassive-aggressive communication style
- Bassertive communication style
- Cinterpersonal conflict
80expressing your personal preferences and defending your personal rights while respecting the preferences and rights of others
- Aassertive communication style
- Bpassive-aggressive communication style
- Cpassive communication style
81when the needs or ideas of one person are at odds with the needs or ideas of another
- Aassertive communication style
- Binterpersonal conflict
- Cintrapersonal conflict
82not expressing personal preferences or defending our rights
- Apassive communication style
- Baggressive communication style
- Cpassive-aggressive communication style
83belligerently or violently confronting another with your preferences, feelings, needs, or rights, with little regard for the situation or for the feelings or rights of others
- Aaggressive communication style
- Bpassive-aggressive communication style
- Cassertive communication style
84physically or psychologically removing yourself from the conflict
- Aavoiding
- Bcompeting
- Cestablishing a personal boundary
85managing conflict by satisfying others needs or accepting others ideas while neglecting our own
- Aaccommodating
- Bcompeting
- Ccompromising
86satisfying our own needs or with little or no concern for the needs of the other or for the harm it may do to the relationship
- Acompeting
- Baccommodating
- Ccompromising
87managing conflict by giving up part of what you want, to provide at least some satisfaction for both parties
- Acompromising
- Baccommodating
- Ccollaborating
88managing conflict by fully addressing the needs and issues of each party and arriving at a solution that is mutually satisfying
- Acollaborating
- Baccommodating
- Ccompromising
89a collection of about 3-20 people who interact and attempt to influence each other in order to accomplish a common purpose
- Agroup
- Bsocial friendship group
- Cfamily
90all the verbal and nonverbal messages shared among members of the group
- Agroup communication
- Binterpersonal communication
- Csocial group communication
91a group of intimates who through their communication generate a sense of home and group, identity, complete with strong ties of loyalty and emotion, and also experience a history and a future
- Afamily
- Bsocial friendship group
- Csupport group
92a group comprised of friends who have a genuine concern about each others welfare and enjoy spending time together
- Asocial friendship group
- Bfamily
- Cinterest group
93a group comprised of people who come together to provide encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common to the members
- Asupport group
- Binterest group
- Cfamily
94a group comprised of individuals who come together because they share a common concern, hobby, or activity
- Ainterest group
- Bsupport group
- Csocial friendship group
95the stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed
- Aadjourning
- Bpseudo-conflict
- Cforming
96occurs when group members who actually agree about something believe they disagree due to poor communication
- Apseudo-conflict
- Bgroup think
- Cstorming
97the initial stage of group development characterized by orientation, testing, and dependence
- Aforming
- Bstorming
- Cadjourning
98the stage of group development characterized by conflict and power plays as members seek to have their ideas accepted and to find their place within the groups power structure
- Astorming
- Bforming
- Cnorming
99a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform
- Agroup think
- Bpseudo-conflict
- Cnegative face needs
100interchangeable polite chit chat involving no or very little personal disclosure
- Aimpersonal communication
- Binterpersonal communication
- Cwork team group communication
101the process of attempting to maintain a positive self-image in a relational situation
- Asaving face
- Bpositive face needs
- Cface
102people with whom we have voluntarily negotiated more personal relationships
- Afriends
- Bfamily
- Cromantic relationship
103placing confidence in another in a way that almost always involves some risk
- Atrust
- Bromantic relationship
- Cacquaintances
104an intimate relationship in which the partners act on their sexual attraction
- Aromantic relationship
- Bplatonic relationship
- Chealthy relationship
105ones in which the interactions are satisfying and beneficial to all those involved
- Ahealthy relationship
- Bplatonic relationship
- Cromantic relationship
106people we know by name and talk with when the opportunity arises but with whom our interactions are largely impersonal
- Aacquaintances
- Bfriends
- Cintimates
107people with whom we share a high degree of independence, commitment, disclosure, understanding, affection, and trust
- Aintimates
- Bplatonic relationship
- Cfriends
- Dromantic relationship
108an intimate relationship in which the partners are not sexually attracted to each other or do not act on said attraction
- Aplatonic relationship
- Bintimates
- Cacquaintances
109moving back and forth among the relationship phases
- Arelationship life cycle
- Bcircumstancing stage
- Cinterpersonal relationship
110the process of revealing confidential information
- Adisclosure
- Bself-disclosure
- Cother-disclosure
111sharing biographical data, personal ideas, and feelings that are unknown to the other person
- Aself-disclosure
- Bdisclosure
- Cother-disclosure
112the confidential information shared about someone by a 3rd party
- Aother-disclosure
- Bdisclosure
- Cself-disclosure
113describes the different kinds of self-disclosure we use in our relationships
- Asocial penetration theory
- Bstagnating
- Ccircumstancing stage
114communication strategies used to keep a relationship operating smoothly and satisfactorily
- Arelationship maintenance
- Binterpersonal communication
- Cinterpersonal relationship
115all those interactions that occur between 2 people to help start, build, maintain, and sometimes end or redefine the relationship
- Ainterpersonal communication
- Bgroup communication
- Cwork team group communication
116defined by sets of expectations 2 people have for each other based on their previous interactions
- Ainterpersonal relationship
- Binterpersonal communication
- Ccircumscribing stage
117putting ones needs or desires on hold to attend to the needs of ones partner or the relationship
- Asacrifice
- Bstagnating
- Cneutralization
118the stage during which communication decreases in both quantity and quality
- Acircumstancing stage
- Bstagnating
- Csacrifice
119the stage at which partners just go through the motions of interacting with each other routinely with out enthusiasm or emotion
- Astagnating
- Bpredictability
- Ctemporal selection
120originality, freshness, and uniqueness in the partners behaviors or in the relationship
- Anovely
- Bpredictability
- Cstagnating
121consistency, reliability, and dependability in a relationship
- Apredictability
- Bnovelty
- Cstagnating
122the strategy of choosing one dialectical tension and ignoring its opposite for a while
- Atemporal selection
- Btopical segmentation
- Cneutralization
123the strategy of choosing certain topics with which to satisfy one dialectical tension and other topics for its opposite
- Atopical segmentation
- Btemporal selection
- Creframing
124the strategy of compromising between the desires of the 2 partners
- Aneutralization
- Breframing
- Cattending
125the strategy of changing ones perspective about the level of tension
- Areframing
- Bneutralization
- Clistening
126the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages
- Alistening
- Blistening style
- Cactive listening
127our favored and usually unconscious approach to listening
- Alistening style
- Bcontent-oriented listeners
- Caction-oriented listeners
128focus on and evaluate the facts and evidence
- Acontent-oriented listeners
- Bpeople-oriented listeners
- Caction-oriented listeners
129focus on the feelings their conversational partners may have about what they're saying
- Apeople-oriented listeners
- Bcontent-orientated listeners
- Caction-oriented listeners
130focus on the ultimate point the speaker is trying to make
- Aaction-oriented listeners
- Bpeople-oriented listeners
- Ccontent-orientated listeners
131prefer brief and hurried conversations and use nonverbal and verbal cues to signal that their partner needs to be more concise
- Atime-oriented listeners
- Bpassive listening
- Caction-oriented listeners
132the habitual and unconscious process of receiving messages
- Apassive listening
- Bactive listening
- Ctime-oriented listeners
133the deliberate and conscious process of attending to, understanding, remembering, evaluating, and responding to messages
- Aactive listening
- Bpassive listening
- Caction-oriented listeners
134roe process of willfully perceiving selected sounds
- Aattending
- Bunderstanding
- Cquestion
135results from accurately decoding a message
- Aunderstanding
- Battending
- Cparaphrasing
136a statement designed to clarify information or get additional details
- Aquestion
- Bparaphrasing
- Cunderstanding
137putting your interpretation of the message into words
- Aparaphrasing
- Bsummarizing
- Cdecoding
138focuses on the denotative meaning of the message
- Acontent paraphrase
- Bfeelings paraphrase
- Cparaphrase
139a response that captures the emotions attached to the message
- Afeelings paraphrase
- Bcontent paraphrase
- Crelational dialectics
140intellectually identifying with or vicariously experiencing the feelings or attitudes of another
- Aempathy
- Bremembering
- Cautonomy
141the process of moving info from short-term to long-term memory
- Aremembering
- Brelational dialectics
- Cautonomy
142the competing psychological tensions in a relationship
- Arelational dialectics
- Bautonomy
- Cempathy
143the desire to do things independent of ones partner
- Aautonomy
- Bconnection
- Copenness
144the desire to do things and make decisions with ones partner
- Aconnection
- Bopenness
- Cautonomy
145the desire to share intimate ideas and feelings with ones partner
- Aopenness
- Bclosedness
- Cautonomy
146the desire to maintain ones privacy in a relationship
- Aopenness
- Bclosedness
- Crelational dialectics
147creating physical distance by making excuses not to do things with the other person in the relationship
- Aavoiding
- Bgrave-dressing
- Cdialectic
148attempts to explain why the relationship failed
- Agrave dressing
- Bclosedness
- Cdialectic
149the process of changing a relationship from one level of intimacy to another
- Arelationship transformation
- Bautonomy
- Cdialectic
150a tension between conflicting forces
- Aclosedness
- Bopenness
- Cdialectic
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- Quiz on Untitled, created by jd.clemons85 on 28/02/2015.
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- jd.clemons85
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- English
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