ADR (GNED 1103) Practice for Final

1. 1An Arbitrator uses coercive power to achieve the best outcome.

   1. ATrue
   2. BFalse
2. 2On the "Dispute Resolution Continuum" handout, negotiation and mediation are the methods whereby the parties decide their own outcome; and arbitration, judge, and jury are the methods whereby a third party decides the outcome.

   1. ATrue
   2. BFalse
3. 3A Memorandum of Understanding (MOU) should be completed and signed before the mediation begins.

   1. ATrue
   2. BFalse
4. 4Arbitration is an interest-based approach that helps parties in dispute determine the relevant interests for each other.

   1. ATrue
   2. BFalse
5. 5ADRIO cites 10 items in their Code of Ethics for Mediators and Arbitrators

   1. ATrue
   2. BFalse
6. 6ADRIO stands for Alternative Dispute Resolution Index of Ontario

   1. ATrue
   2. BFalse
7. 7The ADRIC Rules for Arbitrators have a purpose of enabling parties involved in a dispute to reach a just, speedy, and cost-effective determination of it, taking into account the values that distinguish arbitration from mediation.

   1. ATrue
   2. BFalse
8. 8An Agreement to Mediate should include a statement about the impartiality of the Mediator, a statement about the voluntary nature of Mediation, and the expectation of good faith discussion.

   1. ATrue
   2. BFalse
9. 9In an escalation period, do parties try to use power to their advantage?

   1. ATrue
   2. BFalse
10. 10Is integrative power a "given" power?

    1. ATrue
    2. BFalse

11. 11When "you" messages that are used do they tend to blames and accuse?

    1. ATrue
    2. BFalse
12. 12Do closed questions require only a yes or no answer?

    1. ATrue
    2. BFalse
13. 13organizational culture refers to beliefs, values, and assumptions shared by an organization's members.

    1. ATrue
    2. BFalse
14. 14managing conflict in an organizational setting has traditionally relied on rights-based or power-based mechanisms.

    1. ATrue
    2. BFalse
15. 15Some stakeholders have a greater stake than others.

    1. ATrue
    2. BFalse
16. 16Stakeholders must not consider how to design a process that will facilitate a multi-party mediation.

    1. ATrue
    2. BFalse
17. 17Gender expectations is a culturally determined notions of how men and women are supposed to behave.

    1. ATrue
    2. BFalse
18. 18Collective cultures is a society that value the group over the individual and emphasize an importance of harmonious relationships within the group.

    1. ATrue
    2. BFalse
19. 19Caucusing is separating the parties and meeting with them privately

    1. ATrue
    2. BFalse
20. 20Framing the issues is one of the steps of mediation.

    1. ATrue
    2. BFalse
21. 21The main components of Active Listening as a Mediator are Paraphrasing, Summarizing, Reflecting, and Reframing.

    1. ATrue
    2. BFalse
22. 22Frozen Words are absolute words that tend to provoke sensitivity in the other party, which leads to defensiveness.

    1. ATrue
    2. BFalse
23. 23social awareness is the skill to pick on people's feelings to recognize emotional cues, verbal or non-verbal?

    1. ATrue
    2. BFalse
24. 24yielding is resolving conflict by giving up both parties aspiration's?

    1. ATrue
    2. BFalse
25. 25Mediation is the process in which a 3rd party negotiates a dispute between parties upon being asked to do so.

    1. ATrue
    2. BFalse
26. 26Mediation process costs more money than conducting litigation

    1. ATrue
    2. BFalse

Description

To start, Dale will throw the ball to a student. That student will be presented with a T/F question. If he/she answers correctly he/she gets 100 points... and then he/she throws the ball to another student to answer the next question. If he/she gets the answer wrong he/she loses 100 points Student with most points wins.

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