Fundamentals of Management Chapter 3

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Business/Economics Quiz on Fundamentals of Management Chapter 3, created by sonia yu on 13/10/2020.
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Quiz by sonia yu, updated more than 1 year ago
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Created by sonia yu over 4 years ago
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Question 1

Question
How do you know a decision is a good decision?
Answer
  • by the outcome
  • by the process
  • by the outcome and the process
  • by the outcome and results

Question 2

Question
Using the right decision-making process increases the likelihood of a desirable outcome, which is defined as __________________________.
Answer
  • one that costs the least amount of money to implement
  • one that highlights strengths
  • one that can be implemented easily
  • one that solves a problem

Question 3

Question
Which of the following shows the correct sequence of the decision-making process?
Answer
  • identify problem…develop alternatives…analyze alternatives…select an alternative…implement alternative
  • identify problem…develop alternatives…analyze alternatives…select an alternative…implement alternative…evaluate decision-making effectiveness
  • identify problem…identify decision criteria…allocate weights to criteria…develop alternatives…analyze alternatives…select alternative…implement alternative…evaluate decision-making effectiveness
  • identify problem…allocate weights to criteria…identify decision criteria…develop alternatives…analyze alternatives…select alternative…implement alternative…evaluate decision effectiveness

Question 4

Question
Deciding how many employees should be in a certain department is an example of a decision in which of the four management functions?
Answer
  • planning
  • organizing
  • leading
  • controlling

Question 5

Question
Suppose a decision to buy a car came down to four key decision criteria: cost, size, environmental impact, and engine quality. If cost were weighted the highest factor, it would be because ___________________.
Answer
  • cost is easier to quantify than the other criteria
  • cost is the only financial criterion
  • it was the least important criterion
  • it was the highest priority criterion

Question 6

Question
At UPS, business was strong but profits were down, leading managers to look for ways to increase profits from existing operating income. At this point, the managers of UPS are at the __________ step in the decision-making process, which is ____________.
Answer
  • first; identifying the problem
  • second; identifying decision criteria
  • third; developing alternatives
  • fifth; selecting an alternative

Question 7

Question
If Terry uses the eight-step decision-making model, he will _____________.
Answer
  • select the least expensive alternative
  • select the alternative with the highest score
  • select the first alternative that meets all his criteria
  • select the first alternative that meets the majority of his criteria

Question 8

Question
When determining decision criteria, ____________.
Answer
  • the decision-team members should be surveyed for their opinions on what to include
  • only the three criteria that would have the most significant impact on the outcome should be included
  • no more than five criteria should be included
  • what is not included can be as important as what is included

Question 9

Question
Our human limits in processing information can be associated most directly with which of the following?
Answer
  • bounded awareness
  • bounded ethicality
  • bounded rationality
  • bounded self-interest

Question 10

Question
Which of the following is not an advantage of group decision making?
Answer
  • decreased time to make a decision
  • a wider diversity of alternatives
  • decisions that are supported by a larger number of people
  • more complete information and knowledge

Question 11

Question
Because Landon consistently met his production goals, his boss decided to ignore the negative comments from his subordinates and co-workers and focus on the fact that Landon always met his goals. This is an example of ________.
Answer
  • selective perception
  • sunk costs bias
  • over-confidence bias
  • framing bias

Question 12

Question
Rational decision-making works best when _______________.
Answer
  • goal achievement is not important
  • the decision is made by a member of upper management
  • the problem is clear and unambiguous
  • the decision will have little effect on organizational results

Question 13

Question
Marika needed to fill a position that had been open for several weeks. She knew what her perfect candidate would be like but so far no one had met her standards. With time running out, she hired the first candidate who minimally fulfilled her requirements. What decision-making method did Marika use?
Answer
  • rational decision making
  • the eight-step process
  • intuition
  • bounded rationality

Question 14

Question
Decision making practices differ from country to country due to ______________.
Answer
  • bounded rationality
  • uncertainty
  • certainty
  • the degree of risk a decision maker is willing to take

Question 15

Question
Research finds that the potential for creativity is enhanced when individuals have abilities, knowledge, proficiencies, and ______________.
Answer
  • similar expertise in their fields of endeavour
  • expected evaluation
  • extrinsic task motivation
  • a lack of expertise leading to new perspectives

Question 16

Question
Which of the following could impede creativity?
Answer
  • external motivators
  • analogous thinking
  • divergent thinking
  • lack of competition

Question 17

Question
Design thinking differs from rational analysis due to the use of ____________.
Answer
  • observation
  • creativity
  • big data
  • intrinsic task motivation

Question 18

Question
One IT expert described big data with 3V’s: volume, velocity, and/or ______ information assets.
Answer
  • vetted
  • varied
  • valid
  • verified

Question 19

Question
“The needs of the many outweigh the needs of the few, and the one” (Spock, Star Trek). This quotation is an example of which view of ethics?
Answer
  • utilitarian
  • integrative social contracts
  • theory of justice
  • rights

Question 20

Question
A company that surpasses the minimum use of wastewater standards set by the federal government by 1 percent is following which approach to corporate social responsibility (CSR)?
Answer
  • defensive
  • accommodative
  • obstructionist
  • proactive

Question 21

Question
A Canadian company that manufactures rain gear in its plant in New Brunswick begins to outsource production to Vietnam. The wages earned in Vietnam are much lower than those in Canada, and many Vietnamese workers live below the poverty line. The Canadian company is following which view of ethics?
Answer
  • utilitarian
  • theory of justice
  • rights
  • integrative social contracts

Question 22

Question
A company with a whistle-blower policy that protects the identity of employees who report ethical violations is following which of the four views of ethics?
Answer
  • theory of justice
  • integrative social contracts
  • rights
  • utilitarian

Question 23

Question
3BL—or the triple bottom line—is most directly associated with which view of ethics?
Answer
  • utilitarian
  • classical
  • theory of justice
  • socio-economic
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