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801 Cram Quiz
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Questions in this quiz (100)
1Which of the following is an example of a Class C TCP/IP address?
- A23.54.35.225
- B127.0.0.0
- C131.55.30.210
- D197.27.37.57
2Which of the following is an advantage of dynamic addressing?
- ATo allow hosts with different subnet masks to communicate
- BTo prevent host computers from staying at one address
- CTo allow easy addition of new hosts to the network
- DTo allow hosts to use multiple addresses at the same time
3DNS on a client computer provides which of the following functions?
- ACommunicate with a remote server for user login validation
- BCommunicate intemally with cached tabels for address assignment
- CCommunicate with a remote server for address assignment
- DCommunicate with a remote server for address resolution
4Which of the following network toplogies is MOST likely to affect other devices on the network if there is a problem with one of the devices?
- AMesh
- BBus
- CRing
- DStar
5Which of the following Internet connection types would be MOST susceptible to interference from weather? (Select TWO)
- ADial-up
- BLine-of-sight
- CSatellite
- DCable
- EDSL
6Which of the following diagnostics is performed at POST?
- ARAM Self Check
- BTemperature Check
- CHard Disk Parity Check
- DPlug and Play Compliance Check
7Which of the following connection types is rated at transfer speeds of 480 Mbps?
- AUSB 1.1
- BUSB 2.0
- C1394a
- D1394b
8Which of the following levels of RAID is MOST likely to increase performance while NOT offering additional reliability?
- ARAID 0
- BRAID 1
- CRAID 5
- DRAID 10
9A contractor has removed a wall jack and thrown it away. There is no longer a line number on the
network cable. A technician attaches a far end connector and proceeds to several wiring closets to find the patch panel location of the cable. Which of the following tools will the technician need for this job?- AToner probe
- BLoopback plug
- CCable Tester
- DMulitmeter
10The company is considering adding Bluetooth printers to the environment. In Windows 7, how would a technician add a Bluetooth printer?
- AStart >Printers and Devices >Add a Printer >Add a local printer
- BStart >Control Panel >Device Manager > Add a Network, Wireless, or Bluetooth printer
- CStart >Control Panel >Device Manager > Add a Bluetooth printer
- DStart >Printers and Devices >Add a Printer >Add a Network, Wireless, or Bluetooth printer
11Which of the following connector types does CAT5e require to connect it from a PC to a switch or computer?
- ARj-45
- BRJ-11
- CBNC
- DLC
12During the installation of a wireless router at a small business, it is noted that some of wireless clients support WPA2 and some of the clients support WPA. Which of the following encryption should be set on the router?
- AWPA
- BWPA2
- CWEP
- DTKIP
13Which of the following cable types is rated to transmit a MAXIMUM of 10Mbps?
- ACAT3
- BCAT5
- CCAT5e
- DCAT6
14When building a RAID 10 array, which of the following is the minimum number of drives that have to be installed?
- A2
- B3
- C4
- D5
15Which of the following is the correct configuration for a RAID 5 array?
- AA two disk set with one data strip
- BA three disk set with two data strips and a parity strip
- CA two disk set with two data strips
- DA four disk set with with sets of data strips
16A user has a new laptop with a quad-core processor, and wants to increase the memory of the unit. Which of the following types of memory types would be the BEST choice?
- ADIMM
- BRIMM
- CSIMM
- DSODIMM
17Which of the following is the MOST critical component related to removing head from the CPU?
- AVented case
- BNumber of fans
- CThermal paste
- DLiquid cooling
18Which of the following is the form factor of a standard S-video connector?
- ADB-15
- BDB-25
- CDIN-6
- DDB-9
19Which of the following network devices broadcasts all data to all users?
- AHub
- BRouter
- CSwitch
- DBridge
20Which of following cooling types would MOST likely be recommended for a home theater PC?
- ANitrogen
- BLiquid
- CFan/heatsink
- DPassive
21Which of the following Internet connection types will offer a more consistent upload and download speed?
- ADSL
- BISDN
- CSatellite
- DFiber
22Which of the following describes a function of dual data rate memory?
- ACorrecting errors in memory twice per clock signal
- BReading and writing twice per clock signal
- CRefreshing the level 3 cache twice per clock signal
- DReading or writing twice per clock signal
23The network printer is locking up and printing garbled text. When the user cancels the job from their local print queue, nothing happens. Which of the following is MOST likely the cause?
- AThe printer needs to be power cycled to clear the job
- BThe print server's queue needs to be checked
- CThe printer needs to be set to factory defaults.
- DThe user's workstation needs to be rebooted.
24A user reports that the workstation next to them has prohibited material on the screen. Which of the following should the technician do FIRST?
- AUnplug the network
- BAsk the user for their password
- CIdentity what files are open
- DPower off the workstation
25The security team has implemented new guidelines on how to handle sensitive information stored on workstations based on a past incident involving information found on donated workstations. Which of the following should be completed by technicians before donating workstations?
- AInstall a new operating system
- BDelete user' data before donation
- CWrite the drive with 1's and 0's three times
- DDelete all partitions of the hard drive
26A technician has installed a new motherboard in a workstation, but after hardware tests, the motherboad has failed. Which of the following should the technician do FIRST before replacing the motherboard?
- AReseat all power connections
- BRemove the CMOS battery
- CInstall a graphics card
- DGround the case
27Which of the following wireless networking standaras can operate at two different frequencies simultaneously?
- A802.11a
- B802.11b
- C802.11g
- D802.11n
28A user reports that when printing to the laser printer there is a constant blank spot on every page. Which of the following should the technician do NEXT to resolve the issue?
- AReplace the toner cartridges
- BUse compressed air to clean out any debris
- CReset the printer to factory defaults.
- DReinstall the printer drivers on the user's workstation.
29Which of the following represents fan connector sizes on a motherboard?
- A1-pin and 2-pin
- B1-pin and 3-pin
- C2-pin and 3-pin
- D2-pin and 5 pin
30A technician is examining a UTP cable and notices that pins 1,2, 3 and 6 are not the same on both ends of the cable. Which of the following is the type of cable the technician has?
- ACoaxial cable
- BCross over cable
- CPatch cable
- DPlenum cable
31A customer had a small electrical fire in one of their older home computers but it was easily put out because there was a box of baking soda in the kitchen. In the future the customer wants to be better prepared. The customer contacts the technician for the right fire extinguisher. Which of the following should be recommended? (Select TWO)
- AClass K extinguisher
- BBigger box of baking soda
- CClass ABC extinguisher
- DClass B extinguisher
- EClass C extinguisher
32Upon entering a computer room, a technician is shocked by a static electricity discharge when touching one of the computers. Which of the following environmental controls should be adjusted so that technicians will not be shocked in the future?
- AThe temperature must be increased
- BThe humidity level must be decreased
- CThe temperature must be decreased
- DThe humidity level must be increased
33Which of the following is TRUE of RAMBUS memory in Pentium 4 era PCs?
- AAll unsaved RAMBUS slots need to be filled with CRIMM dummy chips.
- BRAMBUS chips can be mixed and matched for numerous sizes and speeds in a given system.
- CRAMBUS memory provides more throughput and maximum speed than DDR3
- DRAMBUS slots are backwards compatible with DDR1 memory
34Small form factor PCs that utilize full-height PCI and PCI-Express cards need which of following supplementary items to allow for proper installation?
- AFIreWire cards
- BRiser cards
- CStorage cards
- DNetwork cards
35Which of the following is a clear characteristic of an IPv6 Internet address?
- A32-bit length
- BAPIPA compatibility
- C128 bit length
- D64 bit length
36The term WAN is commonly used when describing which of the following networks?
- AMesh
- BLocal Wi-Fi network
- CInternet
- DAd hoc Wi-FI network
37Which of the following is BEST used for fire safety to prevent toxic fumes during a fire?
- AMulti-mode cables
- BSingle-mode cable
- CPVC cables
- DPlenum Cables
38Which of the following devices forwards any packet to all portsd regardless of the packet address?
- ABridge
- BHub
- CRouter
- DSwitch
39Which of the following appliances can function as a connection point between network devices as well as access to the Internet?
- AHub
- BRouter
- CBridge
- DSwitch
40Which of the following laptop hardware would be the LEAST likely to be replaced?
- ACPU
- BDisplay screen
- CRAM
- DHard drive
41Which of the following is associated with HTTPS?
- A53
- B80
- C443
- D3389
42How should aw technician respond in a situation where a user is very upset about a repeated problem?
- ABe nice and inform the user that they are committed to try to fix the problem
- BAsk how the user's family is doing and other current affairs to create a calm atmosphere
- CBe courteous and assure the user that they will take responsibility for the resolution
- DGreet the user in a friendly manner and assure the user that they will fix all of the problems the user has caused
43A building has five rooms each with their own switch. All network packets from each room pass through room five's switch prior to reaching any PC or the Internet. Which of the following LAN topologies is being used at this company?
- AMesh
- BStar
- CBus
- DHybrid
44A customer need 4 systems for their engineering design department. Which of the following options would BEST satisfy the clients requirements? (SELECT TWO)
- AUSB 3.0
- BDVI output
- CThin client
- DWorkstation
- EFast Ethernet
45A technician has been dispatched to install a maintenance kit in a laser printer. Which of the following components should the techinician avoid touching when performing the installation?
- AFuser housing
- BTransfer roller
- CPickup roller
- DToner cartridge
46Which of the following is a type of Fiber connector?
- ARj-45
- BBNC
- CF-connector
- DST
47Which of the following socket types supports an Intel iCore second generation processor?
- A775
- B1155
- C1156
- D1366
48A printer using multi-part forms has just had the ribbon replaced. After running a print job, the end user reports that the print is not visible on the third and fourth copies of the form. Which of the following will correct the issue?
- ADecrease the character per minute rate
- BIncrease the platen gap
- CIncrease the character per minute rate
- DDecrease the platen gap
49Which of the following describes a Class A IP address?
- AThe last octet is between 1 and 128 with a subnet mask of 255.0.0.0
- BThe first octet is between 1 and 128 with a subnet mask of 255.255.255.0
- CThe first octet is between 1 and 128 with a subnet mask of 255.0.0.0
- DThe last octet is between 1 and 128 with a subnet mask of 255.255.255.0
50Which of the following is the valid port for remote desktop protocol?
- A110
- B443
- C3389
- D8080
51Which of the following would be the MOST common use for a cable with a DE-15 connector?
- ASCSI
- BPrinter
- CRS-232 Serial
- DVGA Video
52An administrator creates a server to be used for translating a device IP address into a network name. Which of the following ports MUST be enabled for this server?
- A21
- B53
- C80
- D110
53A customer requests a technician to build a Home Server PC with a RAID array. The customer will be using a NAS as a backup system. Which of the following RAID configuration with SATA hard drives would provide the BEST performance?
- ARAID 0
- BRAID 1
- CRAID 5
- DRAID 10
54Which of the following is another description of a default gateway?
- AThe DNS server
- BThe inverse subnet mask
- CThe route of last resort
- DThe subnet network address
55Which of the following uses RTP or SIP for communication between devices?
- ABridge
- BNAS
- CModem
- DVoIP
56The imaging process of a laser printer which of the following steps?
- ASubmitting
- BFormatting
- CCleaning
- DDuplexing
57Impact printers use which of the following technology combinations for generating printed output?
- APin/Ribbon
- BNozzle/Ink
- CDrum/Toner
- DHeat/Ribbon
58When diagnosing potential RAM issues, which of the following should be checked for proper configuration?
- ABus speeds
- BFan speeds
- CUAC configuration
- DCMOS battery voltage
59A technician configures a new laptop for a customer and tests it before packing it up. When the laptop arrives, it is unable to connect to any wireless networks. Which of the following should the technician instruct the customer to check FIRST?
- AAmount of Installed RAM
- BCMOS battery
- CExternal toggle switch
- DUpdated Wifi Drivers
60Which of the following 802.11 standards has a MAXIMUM bandwidth throughout of 54Mbps and uses 5G frequency?
- AA
- BB
- CG
- DN
61A user has a wireless home office and would like to add file storage and print server to the domain. The user has only enough funds to upgrade one feature on the server. Which of the following would be the MOST beneficial upgrade for this PC role?
- AAdd a second multi-core processor for faster computations
- BAdd a Gigabit Ethernet card for fast file transfers
- CReplace Windows XP Professional with the newer Windows 7 Home Premium
- DAdd an additional hard drive to create a RAID 0
62A user has 350 Gigabytes worth of videos they would like to back up. At the very MINIMUM, which of the following could backup these pictures to a single medium?
- AZIp Drive
- BDVD burner
- CLTO Drive
- DBlue-Ray Burner
63A user has powered off their computer after a suspected attack and breach. A technician has been assigned to pick up the PC and deliver it to the corporate office. Which of the following should the technician do after receiving the PC?
- ARecord what the user experienced, the times they experienced it and the effects of the breach
- BImage the drive and create a drive has to prove the contents were not changed in transit
- CDocument the customer and technician's names, what was recieved and the time
- DRemove the hard drives as they will be installed into a PC on a "Safe LAN" in the corporate office.
64A user has a PoE device that does not power on. The technician believes that the switch may not be outputting the appropriate amount of power to the device. Which of the following could be used to test this hypothesis?
- AMultimeter
- BToner probe
- CLineman's handset
- DLoopbackplug
65A technician is troubleshooting an IDE hard drive that is emitting a humming sound. They suspect a faulty connector. Which of the following voltages should be supplied through the power connector to an IDE hard drive? (Select TWO)
- A3V
- B5V
- C5.5V
- D9V
- E12V
- F20V
66An internal SATA connected hard drive can share a date cable with how many other drives?
- A0
- B1
- C2
- D3
67A company is using employees to load up skids with CRTs and need to have them removed. Which of the following concerns is MOST appropriate regarding environmental safety concerns?
- AProper lifting technique
- BDisposal regulations
- CEquipment grounding
- DElectromagnetic interference
- EElectrical fire safety
68A docking station differentiates itself from other laptop peripherals in which of the following ways?
- AIt allows the connection of external hard drives
- BIt adds additional ports and connections
- CIt allows for an external monitor to be connected
- DIt allows the laptop to be securely locked
69Which of the following printers types uses an imaging drum as part of the printing process?
- AThermal
- BInkjet
- CLaser
- DImpact
70Which of the following is a characterisitic of single mode fiber compared to multi-mode?
- AMulti-mode fiber is resistant to EMI while single mode is not
- BSingle mode fiver uses laser while multi mode does not
- CMulti mode fiber supports lower speeds than single mode
- DSingle mode fiber uses light while multi mode can use light or RF
71A user would like to install a external optical drive that allows for the largest capacity burning capability with the ability to re write discs. Which of the following technologies should the technician recommend to the customer?
- ACD-RW
- BJAZ
- CDVD-RW DL
- DBD-RE
72After identifying illegal activity on a small business computer, a business owner asks the office secretary to log into the system to retrieve various files. Which of the following aspects of procedural forensic analysis were violated in this scenario?
- Adata preservation
- BProper channel reporting
- CInitial response identifiation
- DTracking of documentation
73Which of the following is the MAXIMUM date transfer rate of Bluetooth v 3.0?
- A1Mbps
- B3Mbps
- C24Mbps
- D54Mbps
74Which of the following is the MAXIMUM connection distance of Bluetooth device?
- A10 feet (3.03 meters)
- B30 feet (9.14 meters)
- C100 feet (30.48 meters)
- D300 feet (91.44 meters)
75Which of the following frequencies does Bluetooth use?
- A900MHz
- B1.8GHz
- C2.4GHz
- D6GHz
76A technician has been asked to configure a printer to be shared amongst the users in a small workgroup. Each computer in the work ground utilizes an existing wireless router for network connectivity. The printer to be configured only connects via USB. Which of the following should be implemented to share the printer so that implementation costs are kept to a minimum?
- AConnect the printer to a computer within the workgroup and share it from that computer
- BConnect the printer to the wireless router and assign it its own network address
- CConnect the printer to an external hardware printer server and share it amongst the workgroup
- DConnect the printer to a USB hub that each computer in the workgroup has access to
77A technician has been asked to procure a video adapter solution for use in commericial graphics design and CAD/CAM system. The solution should utilize specialized drivers to provide additional system stability. Which of the following solutions would BEST meet the user's needs?
- ADual cards in a CrossFire configuration
- BTV Tuner card with HDMI output options
- CCUDA enabled line of graphics cards
- DDual cards in a SLI configuration
78In which of the following situations should an MSDS be consulted?
- AA new cleaning solution is used
- BThe corner of a desk snaps off
- CAn office window is shattered
- DSoda is spilled on the floor
79Joe, a technician is installing a wireless inkjet printer into a small office. he wants to minimize long term issues connecting to the printer from any workstation and ensure easy access to its configuration page. Which of the following steps would ensure this?
- AShare the printer on the directory
- BPlug an Ethernet cord in as well
- CTurn off all DHCP on the network
- DConfigure a static IP for the printer
80Anne, a technician is asked to immediately fix a CEO's table that is not connecting to the network, and she realizes it is missing its static IP settings. When she returns to her desk with the tablet to research the correct settings, the CEO comes over and berates her for walking away with the equipment. Which of the following is the BEST way to handle this situation?
- AHand the tablet back unfixed so the CEO is immediately appeased
- BPolitely explain the reason for removing the tablet and return it after inputting the settings
- CComplete the settings fix before handing the tablet to the CEO, then immediately inform her Manager
- DCalmly explain why she was correct for taking the table
81Which of the following slots would MOST likely be used to install and configure a modem RAID card?
- APCIe
- BAGP
- CCNR
- DISA
82Which of the following RAID types employs two identically sized disks and creates a mirror for data redundancy purposes?
- ARAID 0
- BRAID 1
- CRAID 1+0
- DRAID 5
83Which of the following 802.11 wireless standards provides a maximum of 54Mbps data transmission over a uncongested 5GHz spectrum?
- AA
- BB
- CG
- DN
84When replacing components inside a computer, which of the following should be worn to prevent electro-static discharge?
- ASafety goggles
- BGrounding strap
- CSafety shoes
- DCanvas gloves
85Which of the following components would MAXIMIZE I/I performance of a graphic design workstation?
- AHigh performance GPU
- BMaximum RAM
- CSolid State Drive
- DMulticore CPU
86Which of the following components needs to be maximized to improve performance in a workstation used for virtualization? (Select TWO)
- ANetwork speed
- BRAM
- CDisk space
- DUSB ports
- ECPU cores
- FVideo cards
87Which of the following protocols would be BEST used to access the command line interface of a router securely?
- ATELNET
- BHTTP
- CSSH
- DSFTP
88A technician is advised that a laptop battery is no longer charging. Which of the following is the BEST way to begin diagnostic testing for a battery?
- AUnplug the power supply from the laptop
- BReboot into the BIOS
- CTest the battery with a multimeter
- DRemove the battery and run on AC power
89The boot process of a laptop is slow and often displays "no operating system found". Which of the following would be BEST solve these problems?
- AEnsure MBR is properly formatted
- BDisable CD/DVD from the boot options
- CPlace HDD on top of boot options
- DRemove any external USB drives during boot
90Which of the following expansion slots would be MOST commonly used to add peripheral devices onto laptops?
- ASD Card Slot
- BPCMCIA
- CDIMM
- DSODIMM
91Joe, a technician, is attempting to install a new printer on a Windows 7 Enterprise x86 machine. Upon inspection, Joe finds that he only has access to a 64bit driver for the printer. Which of the following scenarios BEST describes the outcome of this situation?
- AAs long as the driver is signed, it should work with this version of Windows
- BAs long as the driver is IA-64 compatible, it should work with this Windows version
- CJoe should install the driver using Windows Vista compatibility mode
- DA 32-bit driver will have to be found i order to install the printer
92A new high security printer is being installed at a small office, with the requirement that only connectivity over direct line of sight be allowed. Which of the following technologies would be BEST achieve this goal?
- AFireWire
- BBluetooth
- CInfrared
- D802.11n
93Ann, a user, has requested help to choose a new workstation for her design business. Which of the following would be the MOST important feature of a new workstation?
- AFireWire adapter card
- BHigh performance graphics card
- CSurround sound audio card
- DUSB 3.0 port
94Which of the following cable types has a extra shielding built into the cable to guard against EMI?
- AUTP
- BMultimode
- CSTP
- DSingle-mode
95Replacing which of the following laptop components may also replace the power inverter board?
- APCMCIA slot
- BLCD screen
- CHard drive
- DWLAN card
96Joe, A techician, is asked to replace the LCD panel portion of a laptop screen. Upon removing the outside cover, Joe finds loose wires surrounding the LCD panel. Which of the following is the MOST likely purpose of these wires?
- AReduces EMI for a clearer video picture
- BWiring for an a Bluetooth adapter
- CAntennas for the wireless network card
- DConnections for a high performance video card
97Which of the following printer components is responsible for flipping the paper over to allow printing on both sides?
- AFusing assembly
- BImage transfer assembly
- CDuplexing assembly
- DPaper registration assembly
98Which of the following memory types is normally associated with the RAM in a desktop PC?
- ANon-ECC
- BROM
- CSODIMM
- DECC
99Memory with built-=in features to recover from errors is also known as
- Aparity
- BSDRAM
- CDDR
- DECC
100A technician installs a secondary hard drive on a PC. The new drive does not show up in the operating system or the BIO; only the primary is listed. The technician verified that the drive has been connected properly. Which of the following should the technician do to make the drive available to the system?
- ARemove the CMOS battery to clear the BIOS settings
- BMove the cable on the motherboard to a different port
- Cmove the jumper on the secondary drive off of a master
- DEnable the S.M.A.R.T setting in the BIOS
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