Business correspondence test

Noily Andrea Zab
Quiz by Noily Andrea Zab, updated more than 1 year ago
Noily Andrea Zab
Created by Noily Andrea Zab over 5 years ago
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Business correspondence test
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Resource summary

Question 1

Question
communication through exchange of letters in known as correspondence
Answer
  • True
  • False

Question 2

Question
According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”
Answer
  • True
  • False

Question 3

Question
Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature
Answer
  • True
  • False

Question 4

Question
The letter head is the first part of the business letter.It includes all of some of the information bellow:
Answer
  • True
  • False

Question 5

Question
The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.
Answer
  • True
  • False

Question 6

Question
The Inside Address is placed two to ten lines below the date
Answer
  • True
  • False

Question 7

Question
-Use commonly understood words and phrases -Avoid humour, jargon, idioms, slang -Consider decision-making style of recipient's culture Is about the culture ?
Answer
  • True
  • False

Question 8

Question
Dear Mr.Smith: is a example about the signature
Answer
  • True
  • False

Question 9

Question
The message should be short, clear, easy to read, polite, and grammatically correct.
Answer
  • True
  • False

Question 10

Question
Sometimes business letters are written to create and enhance goodwill.
Answer
  • True
  • False

Question 11

Question
Simplicity. Is a inner features of agood business letter.
Answer
  • True
  • False

Question 12

Question
The Inside Address shouldn't be identical to the one written in the envelope.
Answer
  • True
  • False

Question 13

Question
In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.
Answer
  • True
  • False

Question 14

Question
It is necessary to have the signature machine typed because many signatures are partially or totally illegible.
Answer
  • True
  • False

Question 15

Question
if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies
Answer
  • True
  • False
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