Ch 22 Chapter 22- Motivation at work

Hariz from BSJ]
Quiz by Hariz from BSJ], updated more than 1 year ago
Hariz from BSJ]
Created by Hariz from BSJ] over 5 years ago
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Description

Quiz on Ch 22 Chapter 22- Motivation at work, created by Hariz from BSJ] on 08/25/2015.

Resource summary

Question 1

Question
Motivation is the desire to be self motivated.
Answer
  • True
  • False

Question 2

Question
What is the benefit of well-motivated employees
Answer
  • Higher wages/salary
  • Higher staff turnover
  • Higher production
  • More employees

Question 3

Question
Well-motivated workers have a higher production rate as they are less likely to leave their job
Answer
  • True
  • False

Question 4

Question
A pleasant working environment is likely to have motivated workers
Answer
  • True
  • False

Question 5

Question
What 2 are in Maslow's hierarchy of needs
Answer
  • Social needs
  • Need for wealth
  • Hygiene
  • Safety and security
  • Physical needs

Question 6

Question
Social needs is also referred to as...
Answer
  • Joy and happiness
  • Love and belonging
  • Safety and security
  • Social media and friends

Question 7

Question
In Herzberg's two-factor theory, what are the two main factors for motivation
Answer
  • Hygiene
  • Financial
  • Motivation
  • Facilities
  • Social environment

Question 8

Question
What are 2 motivation factors in Herzberg's two-factor theory
Answer
  • Pay
  • Achieving aim
  • Job security
  • Working conditions
  • Responsibility

Question 9

Question
What is the order of Maslow's hierarchy of needs (Most important -Least important)
Answer
  • Self-actualisation, Esteem needs, Love and belonging, Safety and security, Physiological needs
  • Physiological needs, Safety and security, Love and belonging, Esteem needs, Self-actualisation
  • Love and belonging, Self-actualisation, Esteem needs, Physiological needs, Safety and security
  • Safety and security, Love and belonging, Self-actualisation, Physiological needs, Esteem needs

Question 10

Question
More important needs must be met first in Maslow's hierarchy of needs because they motivate the most
Answer
  • True
  • False
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