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A+ Core 2 (220-1002) Practice Test
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Questions in this quiz (21)
1Mike installed a new external DVD drive. The installation program required a reboot. As the system rebooted, Mike got a Blue Screen of Death (BSOD) error before Windows fully rebooted. He shut off the system and disconnected the external DVD drive. What should he try next?
- ALast Known Good configuration
- BRecovery Console
- CRepair Install
- DSafe Mode
2What does Disk Cleanup do?
- AOptimizes files that have been fragmented across the hard drive
- BHelps you identify and clean up unnecessary files on a hard drive.
- CAutomatically cleans the surface of the hard disk(s)
- DErases and re-formats a disk
3Rick unpacks and sets up a new Windows 7 64-bit PC he bought from the store. The PC runs great, but it takes a long time to boot up. What can he do to speed up the boot process?
- ARun CHKDSK.
- BUpdate the anti-virus signature files.
- CStop some of the autostarting programs from loading.
- DDefragment the hard drive.
4Which of the following commands would be best for testing if DNS is working on a system?
- AIcads www.barney.com
- BNetstat www.barney.com
- CNet www.barney.com
- DPing www.barney.com
5What is the single biggest social mistake a tech can make at a job site?
- AGet Confused
- BGet Frustrated
- CGet Angry
- DGet hurt
6What do you use to clean the inside of the system unit?
- ACompressed Air
- B50/50 isopropyl alcohol/water spray
- CHousehold vacuum
- DA rag soaked in water
7What does Windows 7 's User Account Control (UAC) do?
- APrevents unauthorized user access to privileged data
- BPrevents users from accidently deleting critical files
- CPrevents programs from running with escalated privileges without your knowledge
- DPrevents malware from attacking your critical files
8Which of the following is NOT a type of file attribute?
- AAdministrator
- BHidden
- CSystem
- DRead-Only
9Of the following, which is the BEST method to store a CPU temporarily before installing it in a PC?
- AUpside down on the workspace
- BBetween two anti-static bags
- CInside of an anti-static bag
- DOn top of an anti-static bag
10Which of the following command-line utilities is designed to edit the BOOT.INI file?
- ARegedit
- BBootcfg
- CSigverif
- DCacls
11While installing a driver for a new device on your Windows 32-bit PC, you are warned that the driver is not digitally signed by Microsoft. What does this mean?
- AYou cannot install the driver
- BYou need to run the SIGVERIF utility to manually create a digital signature for the driver
- CYou can install the driver, but should be aware that it might not function properly
- DIt's a known bug in the Windows OS. You can safely ignore this warning
12What updates should be performed regularly to ensure your operating system has the latest security patches?
- AWindows update
- BDriver update
- CAnti-malware software update
- DBIOS update
13Angel is new to the job and is making lists of data his company uses that gets regulated by corporate interests and by government regulations. Which of the following is considered government-regulated data?
- ADRM
- BDigital Millennium Copyright Act
- CEnd-User license agreement
- DPHI
14As a member of the accounting group, John has Write permission to the Database folder; as a member of the technician's group, John has Read permission to the Database folder. What permission or permissions does John have to the Database folder?
- ARead and Write
- BRead Only
- CFull Control
- DWrite only
15While cleaning a closet for a new network rack, Tom finds a box labeled "Hexavalent chromium." What should he do with this box?
- ACall the local recycling center
- BHexavalent chromium is expensive. Sell it.
- CLocate an MSDS online
- DIt's probably safe, just throw it in the trash
16Karen is unable to access the Internet on her home network, but she can access both her roommate's computer and her home theater PC. She thinks her router might not be working. Which of the following tools could she use to test this theory?
- AIPCONFIG /all
- BNET VIEW
- CICACLS
- DTRACERT
17When replacing a power supply, what should you do first?
- ACheck for environmental concerns
- BRemove watch and all jewelry
- CReview local regulations and disposal procedures
- DRed MSDS documentation
18After installing an update on her MacBook, a user contacts the technician to complain that the WiFi is not working. The WiFi icon displays that it has connectivity, but the user is unable to browse. Which of the following could be the issue?
- AUninstall the upgrade
- BPRAM needs to be reset
- CThe user's iCloud account is compromised
- DReboot your router
19A turnstile is an example of which of the following forms of physical security?
- ACipher lock
- BBiometrics
- CKey pad
- DMantrap
20A client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform first before spyware removal?
- ADisable System restore
- BRun Windows Update
- CDisable network cards
- DRun the CHKDSK/R command
21A technician needs to initiate a Remote Desktop Assistance connection for a customer who is experiencing email issues. Once the customer agrees, what should the technician ask the customer to complete, before establishing the connection?
- ATake Steps to reproduce the problem
- BLog off and log back on
- CReboot the system
- DClose any files that are personal
Information
- Description
- A+ Core 2 (220-1002) Practice Test
- Author
- Andrew Hull
- Language
- English
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- 13
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