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o.m. 4

Olzhas Ibraev 7 questions

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Questions in this quiz (7)

  1. 1It is the management of systems or processes that create goods and/ or provide services.
    1. AOperations management
    2. BSupply chain
  2. 2It is a sequence of activities and organizations involved in producing and delivering a good or service.
    Image for question 2
    1. AOperations management
    2. BSupply chain
  3. 3The Role of Distribution in the SC
    Distribution refers to the steps taken to move and store a product from the supplier stage to a customer stage in the SC.
    Distribution occurs between every pair of stages in the SC.
    Distribution is a key driver of the overall profitability of a firm because it affects both the SC cost and the customer value directly.
    In the apparel retail industry, distribution impacts (including its influence on markdowns and lost sales) about 35% of the revenue.
    The appropriate DN can be used to achieve a variety of SC objectives ranging from low cost to high responsiveness.
    1. ATrue
    2. BFalse
  4. 4Factors Influencing DN Design
    At the highest level, performance of a DN should be evaluated along two dimensions:
    - Customer needs that are met
    - Cost of meeting customer needs

    Thus, a firm must evaluate the impact on customer service and cost as it compares different DNoptions
    1. ATrue
    2. BFalse
  5. 5Factors Influencing DN Design

    Customer value is impacted by many factors, but we focus on those measures that are influenced by the structure of the distribution network:
    1. AResponse time (time from request to delivery)
    2. BProduct Variety
    3. CProduct availability
    4. DCustomer experience
    5. ETime to market
    6. FOrder visibility
    7. GReturnability
    8. Hthere is no right answer
  6. 6Factors Influencing DN Design
    Changing the DN design affects the following supply chain costs:
    1. AInventories
    2. BTransportation
    3. CFacilities and handling
    4. DInformation
    5. ESourcing
    6. FPricing
    7. Gthere is no right answer
  7. 7Managers must make two key decisions when designing a DN:
    1. Will product be delivered to the customer location or picked up from a prearranged site?
    2. Will product flow through an intermediary (or intermediate location)?
    Based on the firm’s industry and the answers to the questions above, one of the following DN designs may be used:
    1. Manufacturer storage with direct shipping (drop shipping – прямая поставка)
    2. Manufacturer storage with direct shipping and in-transit merge (транзитное консолидирование грузов)
    3. Distributor storage with carrier delivery
    4. Distributor storage with last-mile delivery (доставка до двери)
    5. Manufacturer/distributor storage with customer pickup (самовывоз – customer pickup)
    6. Retail storage with customer pickup.
    1. ATrue
    2. BFalse

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Description
Quiz on o.m. 4, created by Olzhas Ibraev on 14/10/2022.
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