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IFMG Chapter 11 quiz

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Quiz on IFMG Chapter 11 quiz, created by bjduguid on 03/11/2015.
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Quiz by bjduguid, updated more than 1 year ago
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Created by bjduguid over 8 years ago
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Resource summary

Question 1

Question
The main functions of an IS department are
Answer
  • plan how to use IS to accomplish organizational goals and strategy
  • manage outsourcing relationships
  • protect information assets
  • develop, operate and maintain the organization's computing infrastructure
  • develop, operate and maintain enterprise applications

Question 2

Question
CIO stands for [blank_start]Chief Information Officer[blank_end]
Answer
  • Chief Information Officer

Question 3

Question
In many organizations, the CIO reports directly to the CEO
Answer
  • True
  • False

Question 4

Question
Under the CIO,, there are often four managers or directors of
Answer
  • technology
  • operations
  • development
  • outsourcing relations

Question 5

Question
The CIO is responsible to
Answer
  • align information systems with organizational strategy; maintain the alignment as the organization changes
  • communication IS/IT issues to the executive group
  • develop/enforce IS priorities within the IS department
  • sponsor steering committees

Question 6

Question
Outsourcing is the process of hiring another organization to perform services
Answer
  • True
  • False

Question 7

Question
Any business activity in the value chain can be outsourced
Answer
  • True
  • False

Question 8

Question
The three most popular reasons for outsourcing IS services are
Answer
  • management advantages
  • cost reduction
  • risk reduction

Question 9

Question
Examples of management advantages are
Answer
  • obtain expertise
  • avoid management problems
  • free management time

Question 10

Question
Examples of how outsourcing can reduce costs are
Answer
  • obtain part-time services
  • gain economies of scale

Question 11

Question
Examples of risk reduction are
Answer
  • cap financial exposure
  • improve quality
  • reduce implementation risk

Question 12

Question
Popular countries to outsource to are
Answer
  • india
  • china
  • philippines

Question 13

Question
Outsourcing of hardware can be accomplished by using Infrastructure as a Services (IaaS)
Answer
  • True
  • False

Question 14

Question
Outsourcing the acquisition of software can be achieved by using licensed rather than home-grown software and also by outsourcing software development
Answer
  • True
  • False

Question 15

Question
Outsourcing hardware and software can be achieved by using Software as a Service (SaaS)
Answer
  • True
  • False

Question 16

Question
When you outsource hardware, software and data, you are using SaaS.
Answer
  • True
  • False

Question 17

Question
Three common risks to outsourcing are
Answer
  • loss of control
  • benefits outweighed by long-term costs
  • no easy exit

Question 18

Question
Examples of loss of control include
Answer
  • vendor setting technology direction
  • potential loss of intellectual capital
  • changing priorities
  • making the CIO superfluous

Question 19

Question
Long-term costs of outsourcing may be high because
Answer
  • promised cost savings never materialize
  • the vendor becomes your sole source over time...no room for negotiating

Question 20

Question
If an outsourcing contract is based on unit fixed costs, there should eventually be economies of scale.
Answer
  • True
  • False

Question 21

Question
As an IS employee, it is reasonable for you to expect to be supplied with a computer and software that allows you to perform your job efficiently.
Answer
  • True
  • False

Question 22

Question
It is not an IS employee's responsibility to apply patches and fixes.
Answer
  • True
  • False

Question 23

Question
BYOD increases a company's risk of data loss
Answer
  • True
  • False

Question 24

Question
Outsourcing makes it easy for a company to retain its uniqueness.
Answer
  • True
  • False

Question 25

Question
Outsourcing often results in a company paying more for the work of their former employees.
Answer
  • True
  • False
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