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Behavioural science-4
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Questions in this quiz (48)
1What are some of the objectives of the discipline Basics of Medical Communication?
- AIntegration of medical knowledge for the treatment of diseases.
- BThe study of the lifestyle and of the ecological, political, geographical, administrative factors,
etc. - CKnowledge for organizing or reorganizing one’s own style of communication in medicine.
- DKnowledge and skills to detect sources of barriers in communication.
- EAbilities to overcome communication barriers in medicine.
2The purpose of the discipline Basics of Medical Communication are:
- AStudy on human behavior in medical terms.
- BTo streamline the practice of the medical profession, to form the future medical worker’ssense
of responsibility as a person and as a specialist. - CTo create their own communication style for physicians in accordance with the
noblemissionof the medical profession. - DA field that studies human behavior in the cultural context.
- ETheory that investigates complex normal or pathological behaviors and the mental processes
involved in generating or sustaining them.
3 From what perspective the course Basics of Medical Communication contribute to the
professional training of the doctor:- APerceptions of the patient as a subject of suffering investigation.
- BFormation through communication of alliance with the sick person in the fight against pain,
disease and death. - CAcquiring skills to understand the specific conditions in which the medicalcommunicationact
takes place, to ensure a communication to change the behavior of the parties involved inmedical
relations. - DHave empathy with patients.
- EExamination of the patient only as an object of diagnosis and treatment.
4. Elements of the communication process are:
- ACode (encoding) - message - code (decoding).
- BMessage - channel - code.
- CSender - message - receiver.
- DReceiver - feedback - transmitter.
- ETransmitter - behavior - interpreter.
5Some communication functions are:
- AGnoseological
- BInteractive
- CInformational
- DAxiological
- ERepresentative
6 The purposes of the communication are:
- ATo determine
- BTo be accepted.
- CTo provoke reactions.
- DTo be understood.
- ETo be heard.
7According to the code used in the communication process, it can be:
- AVertical communication
- BReferential communication.
- CNonverbal communication.
- DParaverbal communication.
- EVerbal communication.
8Identify the types of doctor-patient communication according to the stages of the medical
act:- APreclinical communication
- BClinical communication.
- CPost-clinical communication.
- DUniplane medical communication.
- EIndirect clinical communication.
9The goal of post-clinical communication is to:
- AThe doctor should force the patient to perform the treatment.
- BThe patient should formalize the acceptance of the treatment.
- CThe doctor should accept the patient refusal and recommend another specialist.
- DThe patient should not be compliant with the dialogue.
- EThe patient should perform and follow the treatment.
- FTo diminish the existential factors that led to the appearance of the disease
10The communication of the diagnosis implies the observance of certain rules, these are:
- AThe language used must be clear, concise, to the point, in common terms, honest andcorrect.
- BArgumentation of the diagnosis - is made based on the results of investigations,
respectively,the patient's medical record e must be available to the doctor. - CThe presentation of the diagnosis must be closely linked to the formula and / or the scheme
oftreatment. - DThe healthcare professional must support the patient or their relatives without any particulars
prejudices. - EThe language used must be clear, concise, honest and correct, as well as the presentation ofthe
diagnosis must be closely linked to the patient's status and / or treatment schedule.
11The components of work (communication) in the medical team include:
- ACreating an easy (pleasant) work environment both socially and materially (ensuring free
access to the necessary resources). - BIssuing clear instructions from the manager and correct and clear distribution of roles and
tasks within the team, as well as establishing a mechanism for evaluating results and adjusting
work tactics accordingly. - CMaintaining an atmosphere of mutual respect and sharing responsibilities between team
members, regular communication and ensuring the flow of information within the team; - DThe equitable contribution of the team members to the accomplishment of the assigned tasks
and the awareness of the conflicts and to make efforts to avoid or overcome them. - ECreating an environment of activity that is unpleasant both from a social and material point of
view, not ensuring free access to medical resources.
- ACreating an easy (pleasant) work environment both socially and materially (ensuring free
12The effectiveness of the treatment depends on the doctor's emphasis on the following:
- AInform patients about the consequences of not taking treatment.
- BPresent several options, if possible, for the patient to choose.
- CDetermining the time within which the patient must return to the physician.
- DEarly communication of side effects that may occur during treatment (therefore, recovery is a
solution) and coding of information according to the patient's priorities. - EPresentation and determination according to an option, so that the patient can follow the
treatment and informing the patients about the consequences of performing the treatment
13Clinical communication is focused on the following decisive phases of the medical act
- AMedical history and investigation of symptoms.
- BDiagnostic methods.
- CEstablishing the diagnosis.
- DEstablishing treatment.
- EWriting a medical record
14What recommendations are valid for the application of paraverbal language in doctor-patient
communication?- AThe tone of voice must be normal. A high tone indicates irritation. A low tone denotes
indecision. - BThe tone of voice must be very high. A high tone indicates confidence and authority. A low
tone denotes determination. - CThe cadence must be in a slow to proper rhythm. This will allow patients of all ages to
perceive the message correctly. - DSpeaking slower does not mean slowing down, as it may induce a sense of irony or boredom
in the interlocutor. - EThe cadence should be abruptly slow. Thus, patients of all ages will better obey the doctor and
even perceive the message correctly.
- AThe tone of voice must be normal. A high tone indicates irritation. A low tone denotes
15 In the communication process the following functions of the nonverbal message can be
distinguished:- AExpressing emotions.
- BExpressing personal attitudes.
- CAccompanying the verbal message in the interaction of the interlocutors.
- DExpressing the personality of individuals.
- EExpresses imposition or obligation.
16 In the relationship between doctor and patient, the touch follows the following functions:
- AExamination (ex. nurse measures blood pressure).
- BDiagnosis (ex. the patient is helped to position himself for an x-ray or a blood sample).
- CTreatment (ex when the wound is disinfected and a dressing is applied).
- DPatient care (ex. helped to eat or dress).
- EInteractive, informational and representative.
17What are the generally accepted rules that the doctor will follow when touching the patient in
order not to cause side effects or blockages in communication?- AIt will raise the tone of the voice to create fear in the patient and gain his acceptance.
- BHe will inform the patient of his intention to touch him before he begins to examine or
perform a clinical procedure. - CHe will use a form of touch appropriate to his medical condition.
- DThe touch must be supplemented by a verbal message justifying it.
- EIt will carefully assess the patient's response to touch and act accordingly.
18The paralinguistic elements of paraverbal language include
- AVocal separators
- BVocal parameters.
- CVoice qualities
- DVocal characteristics.
- EFacial qualities.
19The qualities of the voice include:
- AFrequency range and rhythm of speech.
- BLip movement control and voice resonance.
- CLaughter and crying.
- DArticulation of words and speed of speech.
- EWhispering and sighing.
20The vocal characteristics are:
- ACrying
- BThe whisper
- CLaughter
- DSighing
- EVoice extension.
21Voice parameters and separators are:
- ALaughter and crying
- BWhispering and sighing.
- CIntensity
- DVoice pitch and extension.
- EMaking pauses.
22What can nonverbal communication include?
- ABody movements.
- BGestures
- CFacial expressions.
- DTouch
- EReasoning
23What does gaze help in the communication process?
- AWhen evaluating the interlocutor
- BWhen systematizing the presentation
- CWhen regulating the conversation
- DWhen expressing feelings and emotions.
- EWhen expressing emotions
24The personal space can be divided into four areas, identify which are:
- ASpecialized area.
- BIntimate area.
- CPersonal area.
- DThe social area.
- EThe public area.
25 Communication barriers related to the system (at the sender-receiver level) are generated by
- AThe social status of communicators,
- BDeficiencies in the transmission and reception of information,
- CConceptualizing the message according to the situation and purpose,
- DChoice of different types of communication.
- EMessage volume.
26What are the internal factors of communication disturbances:
- Aphysiological
- Binterpersonal
- Cperceptual
- Dsemantics
- Emetaphysics
27 Specify the authors who classify the factors that negatively influence communication using
the notion "communication barriers":- ADenis McQuail.
- BNiki Stanton.
- CLeonard Saules.
- DSamuel C. Serto.
- EEduard Limbos.
28Specify the authors who classify the factors that negatively influence communication using
the notion 'noise':- ADenis McQuail.
- BLeonard Saules.
- CShanon-Weaver.
- DEduard Limbos.
- ESamuel C. Serto.
29 Which types of noise are of human origin?
- AFunctional noise of the transmitting-receiving equipment.
- BNoise specific to communication in a random audience, preoccupied with something else.
- CIntentional artificial jamming.
- DNoises produced by natural phenomena, in the form of noise, light, comfort disturbances, etc.
- EUnintentional natural jamming.
30How else are communication barriers called in communication theory?
- AContext barriers
- BSocio-cultural,
- CTechnical and economic,
- DReligious
- ELinguistics
31Choose macro- type of barriers in communication.
- ASocial-political.
- BTechnical-economic;
- CReligious
- DLinguistics
- ESocio-cultural
32Choose micro- type barriers in communication:
- APsychological
- BLogic
- CUnderstanding
- DTechnical
- ETechnical and economic,
33Which communication micro- barriers are of particular importance?
- ACultural
- BLinguistics
- CTechnical-economic;
- DLogic
- EReligious
34Communication as a key phenomenon in medicine refers to:
- ACommunication between doctor and patient
- BAmong the various professionals involved in healthcare,
- CBetween professionals and the public,
- DBetween relatives.
- EBetween people with same interests.
35Choose the communication barriers in the doctor-patient relationship:
- ASocial and cultural barriers,
- BStylistic and logical barriers.
- CPhonetic and semantic barriers
- DBarriers generated by individualistic approaches,
- EBarriers to individual-group relations,
36Choose the factors that contribute to an inefficient communication:
- ATaking into account in the communication only one's own needs,
- BTaking into account only the limited needs of the interlocutor in the communication
- CAggressive behavior towards the other
- DPassive behavior towards the other.
- EThe active involvement of the listener
37Choose the active listening communication techniques:
- AFormulation of questions,
- BParaphrasing
- CProviding feedback,
- DCreating a summary.
- EPassive listening
38 Choose the steps to be taken for having an effective physician-patient communication:
- ARefine your basic communication skills that you already have,
- BMake the necessary adjustments to your own style to suit the modern, participatory,
communication style. - CTake steps to improve your patient expectations,
- DOne-way communications,
- ENot putting an extra effort to gain trust.
39The conflict reflects some peculiarities such as:
- AHarmony in interpersonal relationships.
- BOpposition between individuals and groups based on competition, different attitudes towards
meeting individual needs and interests - CDifferences and incompatibilities between persons.
- DStruggle between values and social status claims.
- EPerception of the other party's goals, values, interests and conduct as opposed to their own
40Bernard Mayer defines conflict as
- ASocial phenomenon.
- BCognitive process
- CPsychoindividual phenomena.
- DThree-dimensional psychosocial phenomenon
- EPhenomenon involving the cognitive, affective and behavioral component.
41J. Galtung described the conflict as a process consisting of:
- AThe static element.
- BThe destructive element
- CThe element of self-discipline
- DContradiction
- EAttitude
- FBehavior
42 Action in a conflict may be:
- AAdvantageous / disadvantageous.
- BConstructive / cooperative
- CDestructive / competitive.
- DConviction / defense.
- ESelf-discipline / accountability.
43 In essence, conflicts are divided into
- AInternational conflicts.
- BInterpersonal conflicts
- CDysfunctional conflicts
- DConflicts of substance.
- EAffective conflict
44Depending on the level at which the trained subjects manifest themselves, there are conflicts:
- AIntrapersonal
- BIntragroup
- CIntergroup
- DInternational
- EAccidental
45 Depending on the degree of intensity, the conflict can lead to states of:
- AInternal discomfort.
- BUnforeseen incidents or conflicts
- CMisunderstandings.
- DTension and crisis
- EHedonism
46According to the adversary's perception, conflict situations are classified as follows
- AChronicles
- BThe game.
- CAcute
- DFight
- EThe debate.
47In terms of duration and evolution, there are conflicts:
- ASpontaneous
- BAcute
- CChronical
- DNegative
- EFunctional
48 Depending on the results or effects they have, conflicts may be:
- AFunctional
- BDysfunctional
- CAcute
- DWith short evolution
- ESlowly evolving.
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- Quiz on Behavioural science-4, created by Anastasia Goncearuc on 12/04/2025.
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- Anastasia Goncearuc
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