Business Studies Human Resources BUSS3

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Quiz surrounding AQA BUSS3 Paper
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Quiz by m_hassell1, updated more than 1 year ago
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Created by m_hassell1 over 8 years ago
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Resource summary

Question 1

Question
[blank_start]Horizontal[blank_end] [blank_start]Matching[blank_end] is where the staff from different departments of the workplace are all working towards a common [blank_start]corporate[blank_end] [blank_start]objective[blank_end]. They all work across one [blank_start]subsidiary[blank_end] [blank_start]level[blank_end]
Answer
  • Horizontal Matching
  • Matching
  • corporate
  • objective
  • subsidiary
  • level

Question 2

Question
[blank_start]Vertical[blank_end] [blank_start]Matching[blank_end] is the policy which surrounds the staff being matched all through the business ([blank_start]down[blank_end] the structure). This could relate to regional, national, and international managers all working towards the same [blank_start]objective[blank_end].
Answer
  • Vertical
  • Matching
  • down
  • objective

Question 3

Question
What two of these could be HR Objectives that would relate to a real world situation?
Answer
  • Reducing Wages
  • Redundancies
  • Reducing Waste
  • Making sure all staff are happy

Question 4

Question
The [blank_start]Contractual[blank_end] Fringe: This is where a company [blank_start]outsources[blank_end] its non critical work to an organisation which is not central to its operations.
Answer
  • Contractual
  • Employment
  • Unemployment
  • outsources
  • gets rid of
  • makes redundancies of all its

Question 5

Question
[blank_start]Flexible[blank_end] Workers: The [blank_start]contingent[blank_end] workforce which compromises of [blank_start]temporary[blank_end] or [blank_start]part[blank_end]-time workers. These people are brought in to fill lower skilled jobs, that aren't essential to the business
Answer
  • Flexible
  • contingent
  • temporary
  • part

Question 6

Question
The advantages of a [blank_start]flexible[blank_end] workforce are that the [blank_start]structure[blank_end] will be able to cope with changes to the workplace environment. Another benefit of this is that workers do not work many hours meaning that the [blank_start]labour[blank_end] costs will be much lower than a [blank_start]full[blank_end] time employee. Lastly, the organisation is more [blank_start]efficient[blank_end] as your full time staff can focus of their jobs.
Answer
  • flexible
  • in-flexible
  • structure
  • workers
  • company
  • labour
  • work
  • operational
  • full
  • part
  • efficient
  • intagible
  • organised

Question 7

Question
What quality is pivotal to a organisations staff in order to keep them motivated and happy?
Answer
  • A Snack Bar
  • Giving Employee's a Voice
  • Internal Communication

Question 8

Question
[blank_start]Maslow's[blank_end] theory of [blank_start]motivation[blank_end] suggests that employees have a hierarchy of needs. This model is important when discussing [blank_start]motivation[blank_end], because physical needs need to be met before they can reach [blank_start]self[blank_end] [blank_start]actualisation[blank_end]. This hierarchy has 4 points, [blank_start]Physical[blank_end] needs, [blank_start]safety[blank_end], [blank_start]Love[blank_end], and [blank_start]Esteem[blank_end].
Answer
  • Maslow's
  • motivation
  • motivation
  • self
  • actualisation
  • Physical
  • safety
  • Love
  • Esteem

Question 9

Question
What is Industrial Democracy?
Answer
  • When employee's have the opportunity to vote and be involved in the decision making process.
  • When employee's have the opportunity to voice their opinions to the directors in order to make change.

Question 10

Question
True or False? A trade union is a pressure group associated which represents the needs and wants of the employees working in a specific organisation.
Answer
  • True
  • False

Question 11

Question
A method that [blank_start]Trade[blank_end] Union's use to negotiate terms is called [blank_start]collective[blank_end] [blank_start]bargaining[blank_end]. This is where the Trade Union negotiates with employees over the terms of their pay, and then proceeds to negotiate with the company.
Answer
  • Trade
  • collective
  • bargaining

Question 12

Question
Name the characteristics of a CENTRALISED Structure?
Answer
  • A Tall Structure with many opportunities for progression. Their span of control is narrow as the decision making is kept to senior management at the top end.
  • A Flat Structure with a short span of control. Control is kept to local managers, and usually delegate tasks down the chain of command due to its short structure.

Question 13

Question
[blank_start]Hard[blank_end] HRM takes the view that employees are essential to a business functioning. Under this approach, many people adopt the stance that [blank_start]efficiency[blank_end] is achieved through the use of employees. This method analyses the need of employees in the [blank_start]present[blank_end] and [blank_start]future[blank_end] markets for the business
Answer
  • Hard
  • efficiency
  • present
  • future

Question 14

Question
[blank_start]Soft[blank_end] HRM focuses on [blank_start]motivational[blank_end] strategies in order to achieve an employees [blank_start]optimum[blank_end] performance levels. This is a [blank_start]democratic[blank_end] style of management which allows employees to [blank_start]voice[blank_end] their concerns and is known for a high level of employee [blank_start]involvement[blank_end].
Answer
  • Soft
  • motivational
  • optimum
  • democratic
  • voice
  • involvement

Question 15

Question
The Five Stages of Workforce Planning Are: 1. [blank_start]Corporate Objective[blank_end] - What is your business aiming for? 2. The [blank_start]Short/Medium Or Long Term / Timescale[blank_end] - How long will this target last ? Will there be a change in objectives? 3. [blank_start]Future Demand[blank_end] - Is there any [blank_start]predicted[blank_end] demand? 4. [blank_start]Potential Workfoce[blank_end] - Comparing what you have with what you could have ([blank_start]Social Exchange[blank_end] Theory) 5. [blank_start]Future Market[blank_end] - What is the market going to be like in the future? 6. [blank_start]Workforce Plan[blank_end] - Develop A Plan based on your findings.
Answer
  • Corporate Objective
  • Short/Medium Or Long Term / Timescale
  • Future Demand
  • predicted
  • Potential Workfoce
  • Social Exchange
  • Future Market
  • Workforce Plan

Question 16

Question
What is industrial action?
Answer
  • This is when staff take unauthorised leave in order to raise concerns about their pay. This could consist of a strike, overtime ban or a go-slow.
  • When staff decide that the directors are doing wrong and form a blockade outside the companies doors.

Question 17

Question
[blank_start]ACAS[blank_end] is an organisation which is an [blank_start]arbitrator[blank_end] conciliation and [blank_start]advisory[blank_end] service which gives employees advice on organisation and [blank_start]disciplinary[blank_end] proceedings such as taking the employer to court.
Answer
  • ACAS
  • arbitrator
  • advisory
  • disciplinary

Question 18

Question
Employers Want; 1. [blank_start]Increased Productivity[blank_end] 2. [blank_start]Cost Efficiency[blank_end] 3. [blank_start]Profit Maximisation[blank_end] 4. [blank_start]Improved Quality[blank_end] 5. [blank_start]Flexible Workforce[blank_end] 6. [blank_start]Technological advances[blank_end] to benefit the company
Answer
  • Increased Productivity
  • Cost Efficiency
  • Profit Maximisation
  • Improved Quality
  • Flexible Workforce
  • Technological advances

Question 19

Question
Employees Want; 1. [blank_start]High Rates Of Pay[blank_end] 2. [blank_start]Better Employment Terms[blank_end] 3. [blank_start]Job Security[blank_end] 4. [blank_start]Fair & Equal Treatment[blank_end] 5. [blank_start]Safe Working Conditions[blank_end]
Answer
  • High Rates Of Pay
  • Better Employment Terms
  • Job Security
  • Fair & Equal Treatment
  • Safe Working Conditions

Question 20

Question
You can avoid industrial actions by [blank_start]communicating[blank_end] with the employees, which would benefit the company as you would avoid going on strike. You could create a [blank_start]No Strike Agreement[blank_end], which is where all employees are [blank_start]prevented[blank_end] from going on strike.
Answer
  • communicating
  • No Strike Agreement
  • prevented
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