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Questions in this quiz (35)
11. Job performance has been defined as a three-dimensional phenomenon. Which of the following aspects is not a dimension of job performance?
- Aa. Counterproductive performance
- Bb. Contextual performance
- Cc. Cognitive performance
- Dd. Task performance
22. As discussed in the first class session, “Performance during an episode is a joint function of resource level and resource allocation”. What does this statement imply?
- Aa. Different employees have different potentials for maximum performance
- Bb. An individual employee’s performance will fluctuate over time
- Cc. Both stable characteristics (e.g., personality traits) and transient features (e.g., moods and emotions) can influence an employee’s performance
- Dd. All of the above
33. Borman and Motowidlo (1997) argue that contextual performance is becoming increasingly important, and they give several reasons for this development. Which of the following phenomena is a valid reason for this development?
- Aa. Increasing global competition
- Bb. Increasing use of team-based organizational structures
- Cc. Increasing focus on customer service
- Dd. All of the above
44. Which of the following is a widely used test of general cognitive ability?
- Aa. Wonderlic Personnel Test
- Bb. Myers-Briggs Indicator Test
- Cc. Rorschach Cognition Test
- Dd. International Ability Inventory
55. Which of the following statements is true, according to recent meta-analyses?
- Aa. Personality characteristics are more important than general cognitive ability to predict job performance
- Bb. General cognitive ability and emotional intelligence are equally important to predict job performance.
- Cc. General cognitive ability among the most important predictors of job performance, across any type of job.
- Dd. General cognitive ability is among the most important predictors of job performance, but only in relatively complex jobs.
66. Which of the following personality traits belongs to the Big Five model?
- Aa. Narcissism
- Bb. Neuroticism
- Cc. Self-monitoring
- Dd. Self-confidence
77. Which of the following two personality traits are most strongly and consistently related with job performance, across situations?
- Aa. Conscientiousness and extraversion
- Bb. Extraversion and emotional stability
- Cc. Conscientiousness and emotional stability
- Dd. Emotional intelligence and conscientiousness
88. Moods and emotions both shape employees’ behaviour at work, but there are important differences between these affective states. Which of the following sentences describes a key difference between moods and emotions?
- Aa. Moods are usually more intense than emotions
- Bb. Emotions are more clearly directed toward a specific object than moods
- Cc. Emotions usually are less strongly influenced by the situation than moods
- Dd. Moods are typically of shorter duration than emotions
99. Which of the following tasks may benefit most from an employee’s positive mood?
- Aa. Solving a mathematical problem
- Bb. Writing a detailed report
- Cc. Creating ideas in a brainstorming session
- Dd. All of the above
1010. Research on emotional labor often distinguishes surface-acting and deep-acting. Which of the following statements is true
- Aa. Deep-acting is more stressful than surface-acting.
- Bb. Deep-acting is perceived as less authentic than suface-acting
- Cc. Deep-acting, but not surface acting, avoids dissonance between felt and expressed emotions.
- Dd. Deep-acting, but not surface acting, is used
1111. What is the key difference between ability-based models of emotional intelligence and mixed models of emotional intelligence?
- Aa. Mixed models reflects the current state of science to a greater extent than ability models and are generally preferred by researchers
- Bb. Ability models have more recently been developed than mixed models
- Cc. Ability models can be applied to a wider range of contexts and situations, as compared to mixed models
- Dd. Mixed models are more broadly defined than ability models and extend beyond the core of emotional intelligence
1212. A recent meta-analysis of the role of emotional intelligence (EI) for job performance has shown that…
- Aa. EI is highly relevant for job performance across contexts
- Bb. EI is of limited relevance for job performance, as compared with personality
- Cc. The relevance of EI for job performance hinges on a job’s task complexity
- Dd. The relevance of EI for job performance hinges on a job’s emotional demands
1313. Which of the following abilities is included in the four-branch ability model of emotional intelligence?
- Aa. Trait optimism
- Bb. Mastering emotions
- Cc. Perceiving emotions
- Dd. Genuine emotion expression
1414. What is the most common element in definitions of leadership, as discussed in lecture 5?
- Aa. Leadership is an authority relationship
- Bb. Leadership is the ability to make good decisions
- Cc. Leadership is an attribution made by the followers
- Dd. Leadership is an influence process
1515. …...???, behavioural leadership theories typically distinguish…
- Aa. Active and passive leadership
- Bb. Management by objectives and management by exception
- Cc. Transformational and transactional leadership
- Dd. Initiating structure and consideration
1616. According to Fiedler’s contingency model, a relationship-oriented leader will perform best when the situation is:
- Aa. Very favourable
- Bb. Moderately favourable
- Cc. Unfavourable
- Dd. Either very favourable or unfavourable
1717. Which of the following leadership styles is included in the Full Range Theory of Leadership?
- Aa. Management by example
- Bb. Management by identification
- Cc. Management by exception
1818. What does the term “augmentation effect” mean?
- Aa. Transformational leadership contributes to performance outcomes beyond transactional leadership
- Bb. Transactional leadership contributes to performance outcomes beyond transformational leadership
- Cc. Transformational leadership contributes to performance outcomes beyond charismatic leadership
- Dd. Charismatic leadership contributes to performance outcomes beyond transformational leadership
1919. Which of leaders’ following personality traits is most strongly and positively related with transformational leadership?
- Aa. Emotional intelligence
- Bb. Resiliency
- Cc. Extraversion
- Dd. Self-integrity
2020. Which of the following is not an outcome of abusive supervision, as discussed in lecture 5, and in Tepper (2007)?
- Aa. Subordinate, stress and burnout
- Bb. Subordinates’counterproductive behaviour
- Cc. Higher subordinate effort to avoid further abuse
- Dd. Diminished contextual performance among subordinates
2121. Which of the following elements does not belong to the definition of a work team, as discussed in lecture 6?
- Aa. Social interaction
- Bb. Collaboration
- Cc. One or more common goals
- Dd. Interdependence
2222. As discussed in lecture 6, a recent meta-analysis has shown that team members’ general cognitive ability (also known as IQ) plays an important role for team performance. According to this meta-analysis, which of the following aspects is positively related with team performance?
- Aa. Team members’ average IQ
- Bb. The highest IQ score among a team’s members
- Cc. The lowest IQ score among a team’s members
- Dd. All of the above
2323. According to the textbook, if people work as a part of a group (rather than individually), counterproductive behaviors like lying, stealing, and cheating…
- Aa. Become more likely
- Bb. Become less likely
- Cc. Remain equally likely
- Dd. Occur more frequently within the group, but not between members of different groups
2424. According to the Job Characteristics Model, which of the following features crucially influences the role of the core job dimensions for motivation and performance?
- Aa. Employees’ general cognitive ability
- Bb. Employees’ work values and attitudes
- Cc. Employees’ growth need strength
- Dd. Employees’ emotional stability
2525. When redesigning jobs to be more motivating, companies often expand jobs increasing the degree to which the worker controls the planning, execution an evaluation of the work. The technical term for this is..
- Aa. Job rotation
- Bb. Job enrichment
- Cc. Job enlargement
- Dd. Job enrolment
2626. According to the Demand-Control model (described in the paper of Parker, Wall and Cordery, 2001, and discussed in lecture 2) “active” jobs are characterized by…
- Aa. High demands and low control
- Bb. High demands and high control
- Cc. Low demands and low control
- Dd. Low demands an high control
2727. In a functional design (Molleman & Broekhuis, 2001) …
- Aa. The need for coordination between groups is low
- Bb. Multifunctionality will be a critical issue
- Cc. There is much leeway for autonomous decision- making at the group level
- Dd. The similarity of resources is the main grouping principle
2828. Which of the following distinguishes a simple organizational structure from a bureaucratic organizational structure (Robbins & Judge, chapter 14)?
- Aa. The degree of formalization
- Bb. The degree of departmentalization
- Cc. The average span of control
- Dd. All of the above
2929. Parker, Wall and Cordery (2001) mention three most influential theoretical developments with respect to work design in the period from 1950 to 1980. Which one is not one of these three theoretical developments?
- Aa. Sociotechnical systems theory
- Bb. The two-factor theory of Herzberg
- Cc. Total Quality Management
- Dd. The Job Characteristics Model
3030. In Molleman and Broekhuis (2001) it is stated that socio-technical systems theory (STS) strives after…
- Aa. Simple organizational structures with simple jobs
- Bb. Simple jobs within complex organizational structures
- Cc. Simple organizational structures with complex jobs
- Dd. Complex jobs within complex organizational structures.
31The following sentences are items taken from a
standard personality survey. Which of these items
measures agreeableness?- AI sympathize with others’ feelings.
- BI am relaxed most of the time.
- CI talk to a lot of different people at parties.
- DI have a vivid imagination.
32Job performance has been defined as a multidimensional construct. Which of the following is NOT typically regarded as a dimension of job performance?
- ACounterproductive performance
- BExtraordinary performance
- CTask performance
- DContextual performance
33According to Mayer, Salovey, and Caruso, emotional intelligence represents…
- Aa set of personality characteristics
- Ba mix of personality characteristics, abilities and self-perceptions
- Ca set of abilities
- Dan invalid concept
34Uit meta-analytische studies over ‘gender and leadership’ komt naar voren dat vrouwelijke leidinggevenden
(A) net zo effectief zijn als mannelijke leidinggevenden.
(B) het zelfde soort leiderschapsrollen pleegden te vervullen als mannelijke leidinggevenden- AA is juist en B is juist
- BA is juist en B is onjuist
- CA is onjuist en B is juist
- DA is onjuist en B is onjuist
35 A quality circle:
- AIs een soort projectteam
- BIs crossfunctionally samengesteld, d.w.z. bestaat uit mensen afkomstig van allerlei verschillende werkvelden (vaak met één representant per werkveld)
- CHeeft (slechts) advies-bevoegdheden
- DWerkt pas goed als er minimaal 25-30 mensen geregeld in participeren
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- Quiz on WOJD, created by Tristan Reinsma on 29/03/2016.
- Author
- Tristan Reinsma
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- English
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