Sample Product Knowledge Quiz - Smoke Detectors

Antonia Blankenberg
Quiz by Antonia Blankenberg, updated more than 1 year ago
Antonia Blankenberg
Created by Antonia Blankenberg over 2 years ago
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Description

Best Practice in Customer Service Quiz on Sample Product Knowledge Quiz - Smoke Detectors, created by Antonia Blankenberg on 07/26/2017.

Resource summary

Question 1

Question
What EU regulation do fire detection and fire alarm systems follow?
Answer
  • EN 54
  • EN 50
  • EN 55
  • EN 52

Question 2

Question
What smoke detector is more effective for detecting smouldering fires?
Answer
  • Photoelectric
  • Carbon Monoxide
  • Ionisation
  • None of the above

Question 3

Question
Smoke detectors need to be tested every [blank_start]30[blank_end] days and the batteries must be changed every [blank_start]6[blank_end] months.
Answer
  • 30
  • 60
  • 90
  • 365
  • 6
  • 3
  • 12
  • 2

Question 4

Question
A B class fire extinguisher would be appropriate to use for which of the following fires?
Answer
  • Grease
  • Paper
  • Wood
  • Electrical

Question 5

Question
What kind of smoke detectors constantly give off false alarms?
Answer
  • Ionisation
  • Photoelectric
  • Combination
  • Carbon Monoxide

Question 6

Question
At least how many smoke alarms should be in a two-story house?
Answer
  • 1
  • 2
  • 3
  • 4

Question 7

Question
How often should a smoke alarm be replaced?
Answer
  • 5 years
  • 10 years
  • Only when it breaks
  • Never

Question 8

Question
An ionisation smoke alarm works by ionising the air between 2 [blank_start]electrodes[blank_end] which are positively and negatively charged, this creates a small current inside the chamber.
Answer
  • electrodes

Question 9

Question
Heat detectors react slower than smoke detectors in detecting fires.
Answer
  • True
  • False

Question 10

Question
Ionisation smoke alarms are generally [blank_start]less[blank_end] reactive than photoelectric smoke alarms.
Answer
  • less
  • more

Question 11

Question
What is the most common cause of fire in homes?
Answer
  • Cooking
  • Smoking in bedrooms
  • Electrical Equipment
  • Candles

Question 12

Question
Cleaning with a vacuum cleaner to remove particles that will affect smoke alarm performance should be done once a [blank_start]year[blank_end].
Answer
  • year

Question 13

Question
What frequency do smoke alarms usually sound at?
Answer
  • 3200 Hz
  • 2400 Hz
  • 4100 Hz
  • 1500 Hz

Question 14

Question
Regular smoke alarms can detect carbon monoxide.
Answer
  • True
  • False

Question 15

Question
Smoke alarms can be installed on the wall provided they are fitted between [blank_start]300[blank_end]mm and [blank_start]500[blank_end]mm below the ceiling.
Answer
  • 300
  • 500
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