Point 85

Alexandria Borruso
Slide Set by Alexandria Borruso, updated more than 1 year ago
Alexandria Borruso
Created by Alexandria Borruso about 4 years ago
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Description

When a problem occurs, it's important for people to have a way to handle the situation.

Resource summary

Slide 1

    Error-free Zone
    It is an impossible to create a system free of errors.

Slide 2

    There are a number of ways you can prevent an error. Extensive Testing Thinking ahead Training Usability Research Clear Guidelines etc
    Mistakes Will Be Made

Slide 3

    How to Handle an Error
    Create a message for the user and include the following: An explanation of what the user did What the problem is Instructions on how to correct the problem Information is written in plain language An example
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