Karteikarten
HEALTH Chapter 6
Karten in diesem Stapel (32)
- 1MEDIATION ~A negotiation to resolve differences that is conducted by some impartial party. The act of intervening for the purpose of bringing about a settlement; the goal is for the disputing parties to resolve the conflict themselves with the support of the mediation
- 2NEGOTIATION ~The process of achieving agreement through discussion, used to resolve disputes. Negotiators bargain for individual or collective advantage
- 3COLLABORATION ~• Main forms of collaboration include negotiation, mediation and arbitration
• Collaborate- work together with a family, patient or treating team toward a common goal - 4ARBITRATION ~A process through which two or more parties use a third party in order to resolve a dispute. Unlike mediation the third party actually makes the decision for the disputing parties
- 5LEADERSHIP ~The process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task
- 6FACILITATION ~The act of making something easier; assisting or making easier the progress or improvement of something
- 7COMPROMISE ~A middle way between two extremes; finding agreement through communication, a mutual acceptance of terms, often involving variations from an original goal or desire
- 8MANAGING CONFLICT ~Communication & collaboration skills are used to avoid conflict or to manage conflict situations positively & successfully
- 9LIST TYPES OF CONFLICTS ~- Intrapersonal
- Interpersonal
- Intragroup
- Intergroup - 10DESCRIBE INTRAPERSONAL CONFLICT ~Conflict within the individual (for example a person who cannot make decisions; i.e. Tessa)
- 11DEFINE INTERPERSONAL CONFLICT ~Conflict among two or more individuals (for example, an argument between a child & a parent, or Sheridan & Moff)
- 12DEFINE INTRAGROUP CONFLICT ~Conflict within a group (for example, between members of the same peer group/team)
- 13DEFINE INTERGROUP CONFLICT ~Conflict between two or more groups (for example, between two different youth peer groups, or between students & the school faculty)
- 14LIST POSITIVE HEALTH SKILLS ~- Assertion
- Resilience
- Stress management - 15DESCRIBE ASSERTION ~- Expresses your needs, opinions and emotions while respecting the rights of others.
- To assert- insist on having one’s opinion and rights recognised
- Assertion is not necessarily confidence or self-assurance. It is a way of combating anxieties associated with living in an impersonal & competitive environment.
- Assertion is empowering in that it maintains the right to refuse, the right to request and the right to correct a wrong - 16LIST & DESCRIBE THE TWO FORMS OF ASSERTION ~Empathetic assertion- trying to understand the other persons feelings, needs or wants; can be useful to slow down your response as you will imagine the other persons position
Consequence assertion- strongest from of assertion, a last resort behaviour. Used in a situation where someone has not been considering the rights of others and you want to get their behaviour to change without becoming aggressive yourself - 17DESCRIBE RESILIENCE ~Positive capacity of people to cope with stress and catastrophe, to survive and thrive in the face of adversity
- 18COMPONENTS OF RESILIENCY ~- Cognitive & behavioural factors- social, emotional problem solving & analysis skills, as well as factors such as optimism & self esteem
- Social & contextual factors- relationships with peers, parents, teachers & others, as well as access to community support services, attendance at a school with high academic standards & other environmental factors
- Genetic factors- gender, temperament, intelligence & physical health. Individuals with an easy going temperament tend to be more resilient - 19KEY COMPONENTS TO DEVELOPING RESILIENCY ~- Using optimism & positive thoughts
- Promoting feelings of mastery & control
- Positivity (feeling good about yourself & your life)
- Humour (to energise, reduce tension & help relax anxiety)
- Using metaphors (can inhibit or promote coping)
- develop coping skills through previous experiences, observing others & social persuasion - 20DEFINE STRESS ~Result of placing undue expectations or desire on ourselves, creating images of ourselves & trying to live up to the image that has been created by others
Can be made worse by other peoples expectations, our experiences & anxiety - 21DESCRIBE STRESS MANAGEMENT ~- Involves techniques used to help an individual cope effectively with difficult situations in order to feel better emotionally, improve behavioral skills & often enhance feelings of control
- People with good stress management can clarify the source & nature of problems & draw on personal skills & support networks to resolve them - 22STRESS MANAGEMENT APPROACHES ~- Action orientated- confront the problem causing the stress, change the environment or the situation
- Emotionally orientated- If you do not have the power to change the situation, you can manage stress by changing the interpretation of the situation & the way you feel about it
- Acceptance orientated- If you have no power or emotional control, the focus is then on surving the stress - 23DESCRIBE ACTION ORIENTATED STRESS MANAGEMENT ~Confront the problem causing the stress, change the environment or the situation
- 24DESCRIBE EMOTIONALLY ORIENTATED STRESS MANAGEMENT ~If you do not have the power to change the situation, you can manage stress by changing the interpretation of the situation & the way you feel about it
- 25EXPLAIN ACCEPTANCE ORIENTATED STRESS MANAGEMENT ~If you have no power or emotional control, the focus is then on surving the stress
- 26DEFINE RELATIONSHIP ~A mutual affiliation or connection between individuals or groups of people
- 27DEFINE RELATIONSHIP BUILDING ~The process of fostering a relationship so you can work together toward a common goal. Relationships are built when there is a mutual understanding between or among individuals
- 28DEFINE REFUGEE ~An individual who resides outside of their country of origin & is often exposed to serious human rights abuses because of who they are or what they believe
- 29DEFINE INTERNALLY DISPLACED PERSON ~An individual who has been forced to flee one part of a country to another due to problems like war; ethnic cleansing, religious persecution or natural disasters
- 30EXPLAIN FACTORS OF A CULTURALLY COMPETENT HEALTH SETTING ~- Engaging consumers & communities & sustaining reciprocal relationships
- Using leadership & accountability for sustained change
- Building on strengths- know the community, know what works
- A shared responsibility- creating partnerships & sustainability - 31LIST NHMRC ACKNOWLEDGEMENTS FOR CULTURAL COMPETENCY ~- Systemic
- Organisational
- Professional
-Individual - 32LIST 4 BARRIERS TO RELATIONSHIP BUILDING ~(not limited to)
- Past experiences of flight & trauma
- Experiences of racism & discrimination
- Communication difficulties
- Mental illness (such as post traumatic stress disorder, anxiety, depression & psychomatic disorders)
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- ATAR/WACE Health 3AB Karteikarten am HEALTH Chapter 6, erstellt von cdubb am 14/09/2014.
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