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Flashcards

HEALTH Chapter 6

cdubb Health 3AB ATAR/WACE Inglês 32 flashcards

Flashcards do conjunto (32)

  1. 1MEDIATION ~A negotiation to resolve differences that is conducted by some impartial party. The act of intervening for the purpose of bringing about a settlement; the goal is for the disputing parties to resolve the conflict themselves with the support of the mediation
  2. 2NEGOTIATION ~The process of achieving agreement through discussion, used to resolve disputes. Negotiators bargain for individual or collective advantage
  3. 3COLLABORATION ~• Main forms of collaboration include negotiation, mediation and arbitration
    • Collaborate- work together with a family, patient or treating team toward a common goal
  4. 4ARBITRATION ~A process through which two or more parties use a third party in order to resolve a dispute. Unlike mediation the third party actually makes the decision for the disputing parties
  5. 5LEADERSHIP ~The process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task
  6. 6FACILITATION ~The act of making something easier; assisting or making easier the progress or improvement of something
  7. 7COMPROMISE ~A middle way between two extremes; finding agreement through communication, a mutual acceptance of terms, often involving variations from an original goal or desire
  8. 8MANAGING CONFLICT ~Communication & collaboration skills are used to avoid conflict or to manage conflict situations positively & successfully
  9. 9LIST TYPES OF CONFLICTS ~- Intrapersonal
    - Interpersonal
    - Intragroup
    - Intergroup
  10. 10DESCRIBE INTRAPERSONAL CONFLICT ~Conflict within the individual (for example a person who cannot make decisions; i.e. Tessa)
  11. 11DEFINE INTERPERSONAL CONFLICT ~Conflict among two or more individuals (for example, an argument between a child & a parent, or Sheridan & Moff)
  12. 12DEFINE INTRAGROUP CONFLICT ~Conflict within a group (for example, between members of the same peer group/team)
  13. 13DEFINE INTERGROUP CONFLICT ~Conflict between two or more groups (for example, between two different youth peer groups, or between students & the school faculty)
  14. 14LIST POSITIVE HEALTH SKILLS ~- Assertion
    - Resilience
    - Stress management
  15. 15DESCRIBE ASSERTION ~- Expresses your needs, opinions and emotions while respecting the rights of others.
    - To assert- insist on having one’s opinion and rights recognised
    - Assertion is not necessarily confidence or self-assurance. It is a way of combating anxieties associated with living in an impersonal & competitive environment.
    - Assertion is empowering in that it maintains the right to refuse, the right to request and the right to correct a wrong
  16. 16LIST & DESCRIBE THE TWO FORMS OF ASSERTION ~Empathetic assertion- trying to understand the other persons feelings, needs or wants; can be useful to slow down your response as you will imagine the other persons position
    Consequence assertion- strongest from of assertion, a last resort behaviour. Used in a situation where someone has not been considering the rights of others and you want to get their behaviour to change without becoming aggressive yourself
  17. 17DESCRIBE RESILIENCE ~Positive capacity of people to cope with stress and catastrophe, to survive and thrive in the face of adversity
  18. 18COMPONENTS OF RESILIENCY ~- Cognitive & behavioural factors- social, emotional problem solving & analysis skills, as well as factors such as optimism & self esteem
    - Social & contextual factors- relationships with peers, parents, teachers & others, as well as access to community support services, attendance at a school with high academic standards & other environmental factors
    - Genetic factors- gender, temperament, intelligence & physical health. Individuals with an easy going temperament tend to be more resilient
  19. 19KEY COMPONENTS TO DEVELOPING RESILIENCY ~- Using optimism & positive thoughts
    - Promoting feelings of mastery & control
    - Positivity (feeling good about yourself & your life)
    - Humour (to energise, reduce tension & help relax anxiety)
    - Using metaphors (can inhibit or promote coping)
    - develop coping skills through previous experiences, observing others & social persuasion
  20. 20DEFINE STRESS ~Result of placing undue expectations or desire on ourselves, creating images of ourselves & trying to live up to the image that has been created by others
    Can be made worse by other peoples expectations, our experiences & anxiety
  21. 21DESCRIBE STRESS MANAGEMENT ~- Involves techniques used to help an individual cope effectively with difficult situations in order to feel better emotionally, improve behavioral skills & often enhance feelings of control
    - People with good stress management can clarify the source & nature of problems & draw on personal skills & support networks to resolve them
  22. 22STRESS MANAGEMENT APPROACHES ~- Action orientated- confront the problem causing the stress, change the environment or the situation
    - Emotionally orientated- If you do not have the power to change the situation, you can manage stress by changing the interpretation of the situation & the way you feel about it
    - Acceptance orientated- If you have no power or emotional control, the focus is then on surving the stress
  23. 23DESCRIBE ACTION ORIENTATED STRESS MANAGEMENT ~Confront the problem causing the stress, change the environment or the situation
  24. 24DESCRIBE EMOTIONALLY ORIENTATED STRESS MANAGEMENT ~If you do not have the power to change the situation, you can manage stress by changing the interpretation of the situation & the way you feel about it
  25. 25EXPLAIN ACCEPTANCE ORIENTATED STRESS MANAGEMENT ~If you have no power or emotional control, the focus is then on surving the stress
  26. 26DEFINE RELATIONSHIP ~A mutual affiliation or connection between individuals or groups of people
  27. 27DEFINE RELATIONSHIP BUILDING ~The process of fostering a relationship so you can work together toward a common goal. Relationships are built when there is a mutual understanding between or among individuals
  28. 28DEFINE REFUGEE ~An individual who resides outside of their country of origin & is often exposed to serious human rights abuses because of who they are or what they believe
  29. 29DEFINE INTERNALLY DISPLACED PERSON ~An individual who has been forced to flee one part of a country to another due to problems like war; ethnic cleansing, religious persecution or natural disasters
  30. 30EXPLAIN FACTORS OF A CULTURALLY COMPETENT HEALTH SETTING ~- Engaging consumers & communities & sustaining reciprocal relationships
    - Using leadership & accountability for sustained change
    - Building on strengths- know the community, know what works
    - A shared responsibility- creating partnerships & sustainability
  31. 31LIST NHMRC ACKNOWLEDGEMENTS FOR CULTURAL COMPETENCY ~- Systemic
    - Organisational
    - Professional
    -Individual
  32. 32LIST 4 BARRIERS TO RELATIONSHIP BUILDING ~(not limited to)
    - Past experiences of flight & trauma
    - Experiences of racism & discrimination
    - Communication difficulties
    - Mental illness (such as post traumatic stress disorder, anxiety, depression & psychomatic disorders)

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ATAR/WACE Health 3AB FlashCards sobre HEALTH Chapter 6, criado por cdubb em 14-09-2014.
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cdubb
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