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Communication in Care Settings

91 resources created by 73 users

This Communication in Care Settings page on GoConqr gathers community-made mind maps, flashcards, notes and quizzes on verbal and non-verbal communication, barriers to communication, Argyle's theory and managing conflict. It's built for school students going over a topic, university students and professional candidates filling gaps, and teachers after ready-made material. There are over 80 resources here, including more than 60 mind maps, made by over 70 contributors. Pick a mind map, test yourself with a quiz, then build your own flashcards.

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About Communication in Care Settings

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What this page covers

This unit page sits in the Care Values and Practice strand of Health and social care. Most of what is listed is mind maps, so it works well for seeing how communication fits together. You will find maps on verbal and non-verbal communication, effective communication, alternative forms of communication, and barriers to communication. There are also a few flashcard decks, notes and two quizzes.

Where to start

Begin with the mind map Unit 1 - Communication. It sets out verbal communication, including speech, volume and tone of voice. Next, open Effective Communication., which explains why eye contact matters in non-verbal communication. Then move to Overcoming barriers to communication_1, which gives practical ideas such as seating, lighting and a quiet room.

Going deeper

Once the basics feel familiar, try these:

  • Argyles theory of communication walks through the steps from an idea occurring to a response being given.
  • Role of communication covers interpersonal skills and different forms, such as written, oral, music and drama.
  • Extended assessment links communication with safeguarding and communication theory. One listed resource mentions BTEC Health and Social Care.
  • The flashcard deck HEALTH Chapter 6 and its matching notes cover mediation, negotiation, collaboration and managing conflict.

Using quizzes and maps together

Read a map first, then close it and take a quiz. The quiz Communications is a good first check. The typing quiz on filling in the blanks asks you to recall the exact words, which is harder. Notice which answers you missed, then go back to the matching map and read that branch again. Flashcards such as Questioning techniques and Unit 1 Communication Key Terms help you rehearse short definitions.

Make it your own

All of these resources were made by GoConqr users, so styles differ. Compare two maps on the same topic and note what each includes. Then choose one thing to study today and try a quiz, or sketch your own map of the points you want to remember.

Frequently asked questions

Which resource should I open first?

Start with the mind map Unit 1 - Communication. It covers verbal communication, including speech, volume and tone of voice. After that, open Effective Communication. for eye contact and non-verbal communication, then Overcoming barriers to communication_1 for practical ways to improve a conversation.

What do the mind maps on this page cover?

They cover types of communication, verbal and non-verbal communication, alternative forms of communication, barriers to communication and Argyle's theory. Others look at relationships, such as the therapeutic relationship and communicating with a challenging relative. There are more than 60, so you can compare different approaches to the same topic.

Are the resources free to use?

Yes. Every resource listed here is free to open, study and take, with no account needed. They were made by GoConqr users, not by GoConqr itself, so it helps to compare a few before relying on one. A free account lets you save quiz scores and make your own.

Which levels and exams do these resources suit?

Most suit school students, with some for university students and professional candidates. Teachers can use them as ready-made material. One listed resource mentions BTEC Health and Social Care. Check each resource against your own course, since the contributors wrote them for different programs.

How can I test myself on this topic?

There are two quizzes. Communications is a good first check. The other asks you to fill in the blanks by typing, which tests recall of exact words. Flashcard decks such as Questioning techniques and Unit 1 Communication Key Terms also help with short definitions.

What if I can't find what I need?

Try a nearby resource first. Several maps share the title Communication, and the notes on factors that affect communication may also help. If a topic is still missing, you can make your own mind map, flashcards or notes, and the existing ones give you a good model.

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