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ORGB Ch. 4 Key Terms

Shawntia Johnson Business/Economics Englisch 19 Karten

Karten in diesem Stapel (19)

  1. 1AttitudeA psychological tendency expressed by evaluating something with a degree of favor or disfavor
  2. 2AffectThe emotional component of an attitude
  3. 3Cognitive DissonanceA state of tension produced when an individual experiences conflict between attitudes and behavior
  4. 4Social LearningThe process of deriving attitudes from family, peer groups, religious organizations, and culture
  5. 5Job satisfactionA pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences
  6. 6Organizational Citizenship Behavior (OCB)Behavior that is above and beyond the call of duty
  7. 7Counterproductive Work BehaviorBehavior that violates organizational norms and causes harm to the organization and/ or employees
  8. 8Organizational CommitmentThe strength of an individual's identification with an organization
  9. 9Affective CommitmentOrganizational commitment based on an individual's desire to remain in an organization
  10. 10Continuance CommitmentOrganizational commitment based on the fact that an individual cannot afford to leave
  11. 11Normative CommitmentOrganizational commitment based on an individual's perceived obligation to remain with an organization
  12. 12EmotionsMental states that include feelings, physiological changes, and the inclination to act
  13. 13Emotional ContagionA dynamic process through which the emotions of one person are transferred to another, either consciously or unconsciously, through nonverbal channels
  14. 14Ethical BehaviorActing in ways consistent with one's personal values and the commonly held values of the organization of society
  15. 15ValuesEnduring beliefs that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence
  16. 16Instrumental ValuesValues that shape influence the acceptable behaviors that can be used to achieve some goal or end state
  17. 17Terminal ValuesValues that shape influence the goals to be achieved or the end states of existence
  18. 18MachiavellianismA personality characteristic involving one's willingness to do whatever it takes to get one's own way
  19. 19Cognitive Moral DevelopmentThe process of moving through stages of maturity with regard to making ethical decisions

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Business/Economics Karteikarten am ORGB Ch. 4 Key Terms, erstellt von Shawntia Johnson am 26/01/2020.
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