Karteikarten
3.4 Keywords - Effective People Management
Karten in diesem Stapel (38)
- 1OrganisationThe way in which a business in structured for it to achieve its objectives
- 2Organisation ChartA diagram which shows the internal structure of an organisation
- 3HierarchyStructure of different levels of authority in a business organisation, one on top of the other
- 4Line ManagerEmployee who is responsible for overseeing the work of others further down the hierarchy of an organisation
- 5FunctionTasks or jobs. Organisation by functions means that a business is organised according to tasks that have to be completed, such as production or finance
- 6AuthorityThe right to decide what to do in a situation and take command of it to be able to make decisions without referring to anyone else
- 7SubordinateWorkers in the hierarchy who work under the control of a more senior worker
- 8Chain of CommandThe path (or chain) down which orders (or commands) are passed. In a company, this goes from the board of directors down to other workers in the organisation
- 9DelayeringRemoving layers of management and workers in a hierarchy so that there are fewer workers in the chain of command
- 10EmpowermentGiving more responsibility to workers further down the chain of command in a hierarchy
- 11DownsizingWhen a business employs fewer workers to produce the same amount through increases in productivity which can be achieved through delayering
- 12Span of ControlThe number of people who report directly to another worker in an organisation
- 13DelegationPassing down of authority to work to another worker further down the hierarchy of the organisation
- 14CentralisationA type of business organisation where decisions are made at the centre or core of the organisation and then passed down the chain of command
- 15DecentralisationA type of business organisation where decision-making is pushed down the hierarchy and away from the centre of the organisation
- 16MotivationIn work, the desire to complete a task
- 17Hierarchy of NeedsPlacing needs in an order of importance, starting with basic needs
- 18CommunicationMessages passed between sender and a receiver, through a medium such as a letter or an email
- 19FeedbackResponse to a message by its receiver to the sender
- 20Internal CommunicationCommunication within the business organisation
- 21External CommunicationCommunication between the business and an outside individual or organisation like a customer, a supplier or a tax inspector
- 22Channel of CommunicationThe path taken by a message, such as horizontal communication, vertical communication or grapevine communication
- 23Formal Channels of CommunicationChannels of communication that are recognised and approved by the business and by employee representatives such as trade unions
- 24Informal communication or communication through the grapevineCommunication through channels are not formally recognised by the business
- 25Payment systemsMethods of organising the payment of workers, such as piece rates or salaries
- 26Manual or blue collar workersWorkers who do mainly physical work like an assembly line worker
- 27WagesTend to be paid to manual workers for working a fixed number of hours per week plus overtime
- 28OvertimeTime worked over and above the basic working week
- 29Basic PayPay earned for working the basic working week
- 30Non-manual or white collar workersWorker who do non-physical work, like an office worker or teacher
- 31SalaryPay, usually of non-manual workers, expressed as a yearly figure but paid monthly
- 32CommissionPayment system usually operated for sales staff where their earnings are determined by how much they sell
- 33BonusAddition to the basic wage or salary, for instance, for achieving a target
- 34Part-time workersEmployees who work only for a fraction of the working week
- 35Full-time workersEmployees who work the whole of the working week
- 36Temporary workersWorkers who have no permanent contract of employment with a business and so tend to work only for a short period of time for an employer
- 37Freelance workersWorkers who tend to be self-employed and do particular pieces of work for a business as a supplier
- 38Fringe BenefitsPayments in kind over and above the wage or salary, such as a company car
Informationen
- Beschreibung
- All of the keywords and definitions from 3.4 Effective People Management
- Erstellt von
- Mr_Lambert_Hungerhil
- Aufrufe
- 64
- Tags
- Bewertung