Questionnaires

Questionnaires

1. Definition

   • Coveing many problems or issues
   • Focus on one important area

2. Types

   • Questionnaries
     • Mail survey
       • Delivered by mail
     • Group-administered
       • Direct contact with respondents
     • Household drop-off survey
       • Hybrid of the mail and the group- administered survey.
   • Questions
     • Closed Questions
       • Yes or no
     • Multiple choice
       • A number of pre- defined responses
     • Open-ended questions
       • Allow for the recording of any response

3. Limitations

   • Leading questions
   • Complicated questions
   • Irritating questions
   • Ambiguous questions
   • Too many open-ended questions

4. Pros VS Cons

   • Pros
     • Vast amounts of data with minimal effort.
     • Protect respondent anonymity
     • Quickly and with low error rates
   • Cons
     • May result in the return of superficial data.
     • Lack of personal contact (if the questionnaire is mailed)