Impact of ICT on Workflow

Impact of ICT on Workflow

1. ICT has reduced the need for movement and duplication of documents. Information can be shared by email and networks.

2. ICT has arguable reduced the amount of paper in the office.

   • In theory, documents can be transferred electronically so reducing the need of lots of paper print outs.

3. ICT has lead to de-layering. It has made the workplace more flexible and has reduced the need for more levels of management.