Zusammenfassung der Ressource
Operations
- Role
- Strategic role
- G/S in different industries
- Interdependence with KBF
- Influences
- Globalisation, technology, quality expectations, cost-based
competition, government policies, legal regulation, environmental
sustainability
- Corporate social responsibility
- legal compliance and
ethical responsibility
- environmental sustainability
and social responsibility
- Processes
- Inputs
- Transformed resources
- Transforming resources
- Transformation processes
- volume, variety, variation, visibility
- sequencing and scheduling
- technology, task design and process layout
- monitoring, control and improvement
- Outputs
- Customer service
- Warranties
- Strategies
- Performance objectives
- new product/service design and development
- Supply chain management
- Outsourcing
- Technology
- Inventory management
- Quality management
- Control
- Assurance
- Improvement
- Overcoming resistance to change
- Global facotrs