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Understanding Process and Process Redisign
- Process 101: SIPOC
Anmerkungen:
- What SIPOC means is: Supplier -> Input -> Process -> Output -> Customer
- Why Steve said it is a turbulent world?
- Because nowadays we deal with:
- Competition in every sector
- New technologies
- Global marketplace
- Smarter customers
- Competition in every sector
- Because nowadays we deal with:
- What organizations d to succeed in century 21º?
- Cost management
- Speed to market
- Customer happiness
- Innovation
- Rapid response to external turbulence
- Cost management
- Processes are steps that need to be followed to succeed in our goals
- Which areas must be identified and evaluated to find any root problem?
- Sales
- Production
- Human Engieering
- Marketing
- Finance
- Administration
- Inbound logistics
- Sales
- Which areas must be identified and evaluated to find any root problem?
- Which is the essence of process?
- Turn inputs into outputs of greater value
- Is a structured an purposeful work in context (expressed in systematic flow and diagrams)
- Turn inputs into outputs of greater value
- Why is fragmentation a problem?
- Because all areas need to work together for a global goal, not for the "local" goal
- Because all areas need to work together for a global goal, not for the "local" goal
- FIDEL DEMUNER ZAMUDIO
- A00397317
- MAPA MENTAL 1 ADMINISTRACIÓN ESTRATÉGICA DE PROYECTOS Y PROCESOS
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