Business Process Redesign

Start with the meaning of a process

Begin with Understanding Process and Process Redesign. The maps under this title describe a process as end-to-end work across an enterprise and a group of related tasks that create customer value. Several maps share this title, so look at their branches to see which ideas each one emphasizes. One also introduces the Iron Triangle.

Compare types of processes

Next, look at Process and Process Redesign. Its branches introduce core processes as work customers will pay for. Another map on understanding process and redesign identifies core, enabling and governing processes. Compare the terms across the maps, then use their branches to check how each map describes a process and its role in an enterprise.

Explore the wider picture

A map on the BP Trends Method presents enterprise, process and implementation levels. Its branches connect corporate strategy with business process redesign and the implementation of IT and HR. Another map on understanding process and redesign highlights cost management, innovation, customer happiness and speed to market. These maps offer different starting points for exploring the topic.

Use the maps within the unit

Business Process Redesign is a section of Process Management and Continuous Improvement in Industrial engineering and quality. The maps give you a way to study this section of the unit, from definitions to redesign at the process level. There are no quizzes listed on this page, but you can use the map branches as prompts: cover a branch, explain its idea, and then check the map. Choose another map to compare your understanding.