Who is our customer?

Beschreibung

CRM Mindmap am Who is our customer?, erstellt von yesimbirlesik am 21/06/2013.
yesimbirlesik
Mindmap von yesimbirlesik, aktualisiert more than 1 year ago
yesimbirlesik
Erstellt von yesimbirlesik vor fast 11 Jahre
29
0

Zusammenfassung der Ressource

Who is our customer?
  1. How do we capture the information on Customers?
    1. Should we rely on our Prod Specialists or buy syndicated data?
      1. who defines the new customers?
        1. What information is required and crutial?
          1. specialty, zip code, title, name, last name, account
            1. is a validation process required?
          2. who is responsible of updating the customer information?
            1. is a validation process required?
        2. who are the target customers?
          1. tiering definitions both local and global
          Zusammenfassung anzeigen Zusammenfassung ausblenden

          ähnlicher Inhalt

          Relationship Marketing and Customer Relationship Marketing
          Madeline Briscoe
          SERVICIO AL CLIENTE.(COSTUMER SERVICE)
          diana ximena gonzalez
          [PHYSIODERMIE] Website
          Nguyen Dennis
          CRM Exam
          bpreston
          Digital PCR as a tool to measure HIV persistence
          Alejandra Echeverry
          Formulacion de preguntas sobre CRM
          Brayan andres poveda peñaranda
          Personal CRM Management System
          Eng Chai Ong
          CRM basics 1
          Robert Lufinka