Zusammenfassung der Ressource
4.2 Recruitment process
- Vacency
- it may occur as a result of: retirement, promotion, resignation and
business expansion
- Process
- Human resources, needs/job analysis, job description, person specification, advertise (internally
and/or externally) short list and the interview
- Needs/job analysis A study of what
the job entails, A description of the
tasks, skills, qualities and training
required to do the job.
- Job description A written description of the job
tittle, the position within the organisation, a list
of duties
- Person specification list Qualifications,
experience, skills, personal qualities of the IDEAL
candidate
- Advertising-Internally- notice boards, circulars, magazines. Externally-
local or national papers, recruitment agencies, careers service
- Recruitment-Internal is cheaper, quicker, the subject already knows the
company, company already knows them and is good for staff morale
- Recruitment-External if nobody currently in the company can do
the job, brings in new ideas, could avoid awkwardness with
colleagues, if more employees are needed
- Short listing, human resources manager will compare the documents submitted,
select those who closely match the person specification and invite short listed
candidates to attend an interview
- Interviews are for: good answers to all questions attitude and dress and body language, the most
suitable candidate is selected, references are followed up and if satisfactory job offer is made a
contract is drawn up
- Benefits of effective recruitment
- High levels of productivity, costs of producing a single unit of output will be lower resulting in increased sales and
increase profits. higher quality products, best person for a job will give good quality. Better customer service employee
will have social skills/qualified skills
- Employee retention measures the proportion of employees with a given
length of service expressed as a percentage of overall workforce numbers.
- Dissadvantages
- external recruitment
- External recruitment is more expensive, especially if recruitment agencies are used. - The employe
will be less familiar to the business, creating a greater chance of appointing the 'wrong' person
- Internal recruitment
- The business will have a limited choice of people from whom to recruit. They may appoint a less talented
person as a result. - The business may have to pay to train employees who do not have the skills required
- Advantages
- External
- Businesses can benefit if external recruits bring new ideas and positivity into the organisation -
Provides businesses with a wider choice of candidates and the chance to appoint the very best people
- May not be necessary to train external recruits as they should have the skills requires
- Internal
- Offering employees the chance of promotion can motivate and improve their their
performance - Less risky and cheaper form of recruitment because the business will know the
people appointed and it avoids expensive advertising costs or the use of employment agencies -
Those appointed will have some knowledge of the businesses and may need less (or no)
training