COMMUNICATION SKILLS

COMMUNICATION SKILLS

1. Research shows that good communication skills are a big factor in job success.

   • Because
     • Your thoughts and ideas can be misinterpreted if you can't express yourself clearly, whether verbally or in writing. And not knowing your audience well enough can cause confusion too.
       • Elements of the communication process
         • The source
           • He is the speaker.
             • need to be clear about why you're communicating, and what message you want to convey.
               • You must also be confident that your information is accurate, and useful to your audience
         • Encoding
           • Means putting your message into the right style and format for your audience to understand it easily.
             • Check that the content is only the necessary one.
         • The channel
           • Every communication channel has different strengths and weaknesses, so make sure you use the one that fits your message best.
         • Decoding
           • is the process of reading or listening to a message, and getting meaning from it.
             • You must get your audience to decode your message with the greatest accuracy.
         • The receiver
           • You need to consider the receiver of your message and the context they'll receive it in.
             • People bring their own situations, ideas and feelings to your message, and these will influence their understanding of it.

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