Flashcards
Communication
Cards in this deck (7)
- 1Communication can be defined as the process by which ideas, information, opinions, attitudes and feelings are conveyed from one person to another.The communicator or sender is the person who initiates communication by sending a message.
- 2The receiver is the person who completed the communication by receiving the message and responding to it.Context
sender Medium Channel Receiver
Encodes Message Decodes
Feedback
Noise - 3Communication is fluid constantly changingCommunication in workplace,
Planning : think carefully about your objectives before communicating - 4Sender: Organise your ideas and express them carefullyReceiver: Put your self in the receivers shoes.
- 5Encoding/Decoding Before any piece of information can be transmitted it has to be encoded. Either verbally or non verballyThe process of making sense of the message is called decoding
- 6Noise is anything either physical or psychological, that interferes with the communication process at any pointContext: All communication is context bound. this means that time and place can have a significant impact on its outcome.
- 7Feedback The communication loop is completed when the receiver responds to the message.Feedback is Important as it enables the communicator to understand whether the message has been understood and accepted. Feedback can be either negative or positive.
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- communication skills Flashcards on Communication, created by marinamcantwell on 19/05/2013.
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- marinamcantwell
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