3133544
Beschreibung
Mindmap von Natalie West, aktualisiert more than 1 year ago
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Erstellt von Natalie West
vor fast 9 Jahre
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COLLABORATING & PARTNERING
- MENTOR ACCOUNTABLE FOR COLLEAGUE
WITH LOW CHT SEVERAL QUALITY FAILS
- VARIANCE AGAINST MORE
EXPERIENCED ADVISERS
- CORRECTNESS OF TRANSACTION
- 3 CALLS, GREATER SAMPLE
OF CALLS
- MAKING UP GUIDANCE CROSS-REFERENCED WITH DEPARTMENTAL
DATABASES DIDNT REFLECT ACCURACY OF CONVERSATION
- COMPILED EVIDENCE, DISCUSSED CONCERNS, CHALLENGED BEHAVIOR, CITED LOW CONFIDENCE
- PERFORMANCE IMPROVEMENT PLAN (PIP) WORKING ON BEHAVIOR THEN KNOWLEDGE
- LIVE LISTENING, BEST PRACTICE, RANDOM 25% DAILY CALLS REVIEWED, TAILORED MATERIAL, SOUGHT STAKEHOLDER ADVICE FOR ADDITIONAL SUPPORT AVAILABLE
- CONCLUSION 63.0% TO 97.7% EXCEEDING KPI GOALS
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