Zusammenfassung der Ressource
NEGOTIATION
- STRATERGIC in
DISCUSSION SKILLS that
resolves an issue in a way to
acceptable by two parties or
more.
- STEP 1 : Preparation
- STEP 2 : Exchanging
information
- STEP 3 : Bargaining
- STEP 4 : Closing &
Commitment
- WHAT DO YOU
NEED IN ORDER
TO HAVE
SUCCESSFUL
NEGOTIATION?
- Attitude
- Knowledge
- Interpersonal skills
- WHY
NEGOTIATION
HAPPENS? It
happens when
two or more
parties want to
make a deal for
issues or
something.
EXAMPLE:
- An argument
- Persuade / Haggling
- Solve Problem