Zusammenfassung der Ressource
Operations
Processes
- Inputs
- Transformed resources
(materials, information,
customers)
- Transforming
resources (human
resources, facilities)
- Transformation processes
- The influence of
volume, variety,
variation in
demand and
visibility
(customer
contact)
- Sequencing and
scheduling-
Grantt charts,
critical path
analysis
- Technology,
task design and
process layout
- Monitoring,
control and
improvement
- Outputs
- Customer service
- Warrantees