ISO - 9001 - created from Mind Map

Seite 1

Organizational context

Leadership

Planning

Support

Operation

Performance evaluation

Improvement

Understanding of the organization and its context and expectations

Monitoring and review of information

Determine the limits

Must be available and maintained as documented information .

The organization shall establish , implement, maintain and continually improving a quality management system .

Assuming the responsibility and obligation

Quality policies

Customer Focus

Roles, responsibilities and authorities in the organization

Actions to address risks and opportunities

Establish quality objectives

Planning changes

Measurable , consistent and communicable

Means

Competition

Awareness

Documented information

People

Infrastructure

Creating and updating

Control of information

Control of the capacity of the organization

External suppliers

Production and service provision

Release of the products and service

Control and monitoring supplier performance

Prevent human errors

Availability and use of resources

Evidence of conformity with the acceptance criteria

Traceability persons authorizing release

Satisfaction customer

Analysis and evaluation

Internal audit

Management review

Meet their needs and expectations

Analyze and evaluate data and appropriate information arising from the monitoring and measurement

Nonconformance and corrective action

Continuous improvement