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Michael Mendez Domain I Englisch 1 Seite

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Value of Interpersonal Communication

KEY POINTS:

Patients want to be involved in their care.

They want accurate, honest, and complete information about their illness, treatment options, and prognosis.

Patients may be afraid to ask questions so as not to demonstrate ignorance by asking questions - communication channels have to be opened.

Always need to take the overall cultural conditions into consideration when communicating.

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Beschreibung
Describe the vital role interpersonal communication plays in the overall patient experience.
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Michael Mendez
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