Quiz
ENT I 4.06 Quiz
Fragen in diesem Quiz (4)
1A business is extending its operating hours to accommodate its customers. Which is a business cost associated with this service?
- AHigher payroll expenses
- BIncreased sales volume
- CHigher profit margins
- DIncreased customer satisfaction
2Which is a benefit to businesses of offering customized services to their customers?
- ABusinesses charge higher prices for customized services, which can lead to higher profit margins.
- BBusinesses save time by offering customized services to their customers.
- CCustomized services are also considered to be standardized services.
- DBy customizing their services, businesses deliver more consistent products to their customers.
3When a business offers a service that saves time for a customer, which is a benefit to the customer?
- APrice
- BConvenience
- CConsistency
- DQuantity
4When considering the services to offer customers, a business should determine if a specific service would accomplish which goal?
- AEnhance customer satisfaction levels
- BIncrease the number of products possible returned by customers
- COffend the existing competitors of the business
- DStabilize variable interest rates
Informationen
- Beschreibung
- ENT I 4.06 Quiz
- Autor
- Chad Collins
- Sprache
- English
- Aufrufe
- 18
- Schlagwörter
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