| Frage | Antworten |
| Three ways employees get paid. | WAGE, SALARY, COMMISSION. |
| Three ways of training staff | In house course, On the job training, External training course. |
| what is commission? | a pecentage of sales made |
| define induction | the training given to new employees to understand their responsibilities |
| what is time rate | staff are paid for the number of hours they work |
| define overtime | staff are paid for working beyond their regular work time |
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