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Fundamentals of Management Chapter 3
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Questions in this quiz (23)
1How do you know a decision is a good decision?
- Aby the outcome
- Bby the process
- Cby the outcome and the process
- Dby the outcome and results
2Using the right decision-making process increases the likelihood of a desirable outcome, which is defined as __________________________.
- Aone that costs the least amount of money to implement
- Bone that highlights strengths
- Cone that can be implemented easily
- Done that solves a problem
3Which of the following shows the correct sequence of the decision-making process?
- Aidentify problem…develop alternatives…analyze alternatives…select an alternative…implement alternative
- Bidentify problem…develop alternatives…analyze alternatives…select an alternative…implement alternative…evaluate decision-making effectiveness
- Cidentify problem…identify decision criteria…allocate weights to criteria…develop alternatives…analyze alternatives…select alternative…implement alternative…evaluate decision-making effectiveness
- Didentify problem…allocate weights to criteria…identify decision criteria…develop alternatives…analyze alternatives…select alternative…implement alternative…evaluate decision effectiveness
4Deciding how many employees should be in a certain department is an example of a decision in which of the four management functions?
- Aplanning
- Borganizing
- Cleading
- Dcontrolling
5Suppose a decision to buy a car came down to four key decision criteria: cost, size, environmental impact, and engine quality. If cost were weighted the highest factor, it would be because ___________________.
- Acost is easier to quantify than the other criteria
- Bcost is the only financial criterion
- Cit was the least important criterion
- Dit was the highest priority criterion
6At UPS, business was strong but profits were down, leading managers to look for ways to increase profits from existing operating income. At this point, the managers of UPS are at the __________ step in the decision-making process, which is ____________.
- Afirst; identifying the problem
- Bsecond; identifying decision criteria
- Cthird; developing alternatives
- Dfifth; selecting an alternative
7If Terry uses the eight-step decision-making model, he will _____________.
- Aselect the least expensive alternative
- Bselect the alternative with the highest score
- Cselect the first alternative that meets all his criteria
- Dselect the first alternative that meets the majority of his criteria
8When determining decision criteria, ____________.
- Athe decision-team members should be surveyed for their opinions on what to include
- Bonly the three criteria that would have the most significant impact on the outcome should be included
- Cno more than five criteria should be included
- Dwhat is not included can be as important as what is included
9Our human limits in processing information can be associated most directly with which of the following?
- Abounded awareness
- Bbounded ethicality
- Cbounded rationality
- Dbounded self-interest
10Which of the following is not an advantage of group decision making?
- Adecreased time to make a decision
- Ba wider diversity of alternatives
- Cdecisions that are supported by a larger number of people
- Dmore complete information and knowledge
11Because Landon consistently met his production goals, his boss decided to ignore the negative comments from his subordinates and co-workers and focus on the fact that Landon always met his goals. This is an example of ________.
- Aselective perception
- Bsunk costs bias
- Cover-confidence bias
- Dframing bias
12Rational decision-making works best when _______________.
- Agoal achievement is not important
- Bthe decision is made by a member of upper management
- Cthe problem is clear and unambiguous
- Dthe decision will have little effect on organizational results
13Marika needed to fill a position that had been open for several weeks. She knew what her perfect candidate would be like but so far no one had met her standards. With time running out, she hired the first candidate who minimally fulfilled her requirements. What decision-making method did Marika use?
- Arational decision making
- Bthe eight-step process
- Cintuition
- Dbounded rationality
14Decision making practices differ from country to country due to ______________.
- Abounded rationality
- Buncertainty
- Ccertainty
- Dthe degree of risk a decision maker is willing to take
15Research finds that the potential for creativity is enhanced when individuals have abilities, knowledge, proficiencies, and ______________.
- Asimilar expertise in their fields of endeavour
- Bexpected evaluation
- Cextrinsic task motivation
- Da lack of expertise leading to new perspectives
16Which of the following could impede creativity?
- Aexternal motivators
- Banalogous thinking
- Cdivergent thinking
- Dlack of competition
17Design thinking differs from rational analysis due to the use of ____________.
- Aobservation
- Bcreativity
- Cbig data
- Dintrinsic task motivation
18One IT expert described big data with 3V’s: volume, velocity, and/or ______ information assets.
- Avetted
- Bvaried
- Cvalid
- Dverified
19“The needs of the many outweigh the needs of the few, and the one” (Spock, Star Trek). This quotation is an example of which view of ethics?
- Autilitarian
- Bintegrative social contracts
- Ctheory of justice
- Drights
20A company that surpasses the minimum use of wastewater standards set by the federal government by 1 percent is following which approach to corporate social responsibility (CSR)?
- Adefensive
- Baccommodative
- Cobstructionist
- Dproactive
21A Canadian company that manufactures rain gear in its plant in New Brunswick begins to outsource production to Vietnam. The wages earned in Vietnam are much lower than those in Canada, and many Vietnamese workers live below the poverty line. The Canadian company is following which view of ethics?
- Autilitarian
- Btheory of justice
- Crights
- Dintegrative social contracts
22A company with a whistle-blower policy that protects the identity of employees who report ethical violations is following which of the four views of ethics?
- Atheory of justice
- Bintegrative social contracts
- Crights
- Dutilitarian
233BL—or the triple bottom line—is most directly associated with which view of ethics?
- Autilitarian
- Bclassical
- Ctheory of justice
- Dsocio-economic
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- Business/Economics Quiz on Fundamentals of Management Chapter 3, created by sonia yu on 13/10/2020.
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- sonia yu
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- English
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