Quiz
Mobi and I-Bank Product knowledge test.
Questions in this quiz (20)
11. KCB customer can register him/herself in mobi banking through ;
- Aa) Fill online request form available in KCB website
- Bb) Register through an ATM machine
- Cc) Visit any KCB branch to fill the request
- Aa) Fill online request form available in KCB website
22. As soon as the customer is connected to mobile banking ;
- Aa) Will receive a sms informing him his 5 digits password
- Bb) Will receive a sms informing him his 4 digits password
- Cc) Will receive a sms informing him his 3 digits password
33. How to access the mobi banking menu
- Aa) *150* 00#
- Bb) *150*44#
- Cc) *150*22#
44. With KCB mobi you will be able to do all the functions mentioned below except
- A Personal loan application
- B Cheque book ordering
- C Transfer from one KCB account to another
5
5. What to do when someone forget his mobi password- Aa) Call customer care number to get a new password
- Bb) Visit KCB branch to request for a password reset
- Cd) Can reset him/herself on his mobile
66. How much does it cost to buy airtime using mobile banking
- Aa) Tzs. 500/=
- Bb) Tzs. 1000/=
- Cc) No charges
- Dd) Tzs. 200/=
77. How much does it cost to transfer from account to wallet (mobile money e.g. Tigo Pesa, Airtel money and Mpesa)
- Aa) Tzs. 500/=
- Bb) Tzs. 1000/=
- Cc) Tzs. 200/=
88. How do I enable SMS alert on Mobi menu;
- A(a) Go to menu then other/huduma services/huduma za kibenki/enable
- B(b) Other services\banking services\enable alert\credit/debit\choose amount
- C(c) Go to KCB malipo
99. Where the intra bank transfer menu is ?
- A(a) KCB malipo
- B(b) Fund transfer
- C(c) Balance enquiry
- D(d) Agency service
10How do I download mobi apps;
- A(a) https://mobile.banking.app
- B(b) Htts://mbanking.kcbbankgroup.com
- C(c) https://mbanking.kcbbankgroup.com
11
1. I-Bank Business customers verify their access using ;- Aa) 5 digit password sent on their mobile / email
- Bb) The physical token which generates one time password
- Cc) A password given to them by bank officer
122. If I forget my password can I reset my I-Bank password by
- Aa) Resetting my self-using self /online reset
- Bb) Visiting KCB branch to reset
- Cc) Call / or write to customer care
13
3. The following function are available under account information menu ;- Aa) Balance Overview and account statement
- Bb) Balance overview and fund transfer
- Cc) Fund transfer and authorization
144. I can change my user ID using;
- A(a) Using the tool menu
- B(b) User tool/change user login
- C(c) Account information menu
156. Which transfer are found on transfer menu
- A(a) Within KCB and local banks
- B(b) Swift
- C(c) RTGS
- D(d) All of them
1617. To join internet banking service you need to Contact your nearby KCB branch to fill the forms and immediately your profile will be created
- ATrue
- BFalse
172. Can I view previous payments I have made on Internet Banking
- ATrue
- BFalse
183. Do I have to use computer to access internet banking service
- ATrue
- BFalse
194. Customers using Internet Banking are be charged monthly access fee
- ATrue
- BFalse
205. Fees charged for fund transfers depending on amount, and inter-bank charges
- ATrue
- BFalse
Information
- Description
- 30 fastest correct entries win free tickets to Party in the Park
- Author
- Edgar Masatu
- Language
- English
- Views
- 60
- Tags
- Rating
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