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INFO 360 tests 1-3
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Questions in this quiz (150)
1The three activities in an information system that produce the information organizations use to control operations are:
- AInformation retrieval, research, and analysis.
- BInput, output, and feedback.
- CInput, processing, and output.
- DData analysis, processing, and feedback.
2Output:
- AIs feedback that has been processed to create meaningful information.
- BIs information that is returned to appropriate members of the organization to help them evaluate the input stage.
- CTransfers raw data to the people who will use it or to the activities for which it will be used.
- DTransfers processed information to the people who will use it or to the activities for which it will be used.
3Converting raw data into a more meaningful form is called:
- ACapturing
- BProcessing
- COrganizing
- DFeeback
4A hierarchy:
- AResults in a clear-cut division of labor.
- BIs composed primarily of experts trained for different functions.
- CIs a pyramid structure of rising authority and responsibility.
- DIs used primarily in large organizations to define job roles.
5The field that deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm, is called:
- AInformation systems literacy.
- BInformation systems architecture.
- CManagement information systems.
- DInformation technology infrastructure.
6All of the following can be considered managerial responsibilities except:
- AMaking action plans to solve organizational problems.
- BCreating new products and services.
- CDesigning new information systems
- DAllocating human resources to coordinate the work to be done
7Data management technology consists of:
- AThe physical hardware and media used by an organization for storing data.
- BThe detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.
- CThe software governing the organization of data on physical storage media.
- DThe hardware and software used to transfer data.
8Promoting the organization's products or services is a responsibility of the ________ function.
- AFinance and accounting
- BHuman resources
- CManufacturing and production
- DSales and marketing
9Checking for product quality is an activity associated with the ______ function.
- AFinance and accounting
- BHuman resources
- CManufacturing and production
- DSales and marketing
10That assist with paperwork at all levels of the firm are called:
- AData workers.
- BKnowledge workers.
- COperational management.
- DService workers.
11The three principal levels of hierarchies within a business organization are:
- AManagement, knowledge workers, and service workers.
- BSenior management, middle management, and operational management.
- CManagement, data workers, and operational management.
- DSenior management, operational management, and workers.
12Engineers and architects are examples of:
- ASenior management.
- BProduction workers.
- CKnowledge workers.
- DMiddle management.
13Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?
- AESS
- BTPS
- CMIS
- DDSS
14________ is the ability to offer individually tailored products or services using the same production resources as bulk production.
- AMass customization
- BSize customization
- CPersonalization
- DDemand customization
15A substitute product of most concern for a cable TV distributor is:
- ASatellite TV.
- BBroadcast TV.
- CSatellite radio.
- DThe Internet.
16When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, it is often referred to as creating:
- AValue webs.
- BValue chains.
- CSynergies.
- DCore competencies.
17The iPad can be seen as a disruptive technology for the ___________ industry.
- APublishing
- BMusic
- CSoftware
- DTravel
18A ___________ is an activity at which a firm excels as a world-class leader.
- ABest practice
- BCompetitive advantage
- CPrimary activity
- DCore competency
19Which of the following can force a business and its competitors to compete on price alone?
- AHigh product differentiation
- BPoor process efficiency
- CDemand control
- DTransparent marketplace
20In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of:
- AFamily and home.
- BProperty rights and obligations
- CSystem quality.
- DQuality of life.
21Accepting the potential costs, duties, and obligations for the decisions you make is referred to as:
- AResponsibility
- BAccountability
- CLiability
- DDue process
22The practice in law-governed societies in which laws are known and understood, and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is called:
- ALiability
- BDue process
- CThe courts of appeal
- DAccountability
23Which of the five moral dimensions of the information age do the central business activities of
Choice Point raise?- AProperty rights and obligations
- BSystem quality
- CAccountability and control
- DInformation rights and obligations
24All of the following are current key technology trends raising ethical issues except:
- AData storage improvements.
- BData analysis advancements.
- CIncrease in multimedia quality
- DIncrease in use of mobile devices
25Types of information gathered by Web site tracking tools include all of the following except:
- AHealth concerns
- BBirthplace
- CIncome
- DPurchases
26An extranet is a private intranet extended to authorized users outside the organization.
- ATrue
- BFalse
27Information systems literacy describes the behavioral approach to information systems, while computer literacy describes the technical approach.
- ATrue
- BFalse
28Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes.
- ATrue
- BFalse
29Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization.
- ATrue
- BFalse
30As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.
- ATrue
- BFalse
31A network requires at least three computers and a shared resource.
- ATrue
- BFalse
32Senior management is responsible for directing the day-to-day activities of the business.
- ATrue
- BFalse
33Transaction processing systems are most commonly encountered at the senior management level of an organization.
- ATrue
- BFalse
34Transaction processing systems are the basic business systems that serve the operational level of the organization.
- ATrue
- BFalse
35Most MISs use sophisticated mathematical models or statistical techniques.
- ATrue
- BFalse
36ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.
- ATrue
- BFalse
37ESSs are designed primarily to solve specific problems.
- ATrue
- BFalse
38A firm can be said to have competitive advantage when it has higher stock market valuations than its competitors.
- ATrue
- BFalse
39A primary challenge in BPM is employee resistance.
- ATrue
- BFalse
40A transparent marketplace means that there is high product differentiation.
- ATrue
- BFalse
41The greatest barrier to changing business processes is, ironically, management itself.
- ATrue
- BFalse
42BPM is considered concluded when the new processes are both implemented and accepted.
- ATrue
- BFalse
43In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.
- ATrue
- BFalse
44Advances in data storage have made routine violation of individual privacy more difficult.
- ATrue
- BFalse
45 Professionals take on special rights and obligations because of their special claims to knowledge, wisdom, and respect.
- ATrue
- BFalse
46Even in today's legal climate, there is little incentive for firms to cooperate with prosecutors investigating financial crimes at their firm.
- ATrue
- BFalse
47Most Internet businesses do very little to protect the privacy of their customers.
- ATrue
- BFalse
48Copyright is the legal protection afforded intellectual property, such as a song, book, or video game.
- ATrue
- BFalse
49Spyware is software that comes hidden in downloaded applications and can track your online movements.
- ATrue
- BFalse
50Most American and European privacy law is based on a set of five principles called COPPA.
- ATrue
- BFalse
51Software used to apply the computer to a specific task for an end user is called:
- Asystem software.
- Bapplication software.
- Cdata management software.
- Dnetwork software.
52Legacy systems are still in use today because:
- Athey can only be run on the older mainframe computers.
- Bthey are too expensive to redesign.
- Cmany integrate well using new Web services technologies.
- Dthey contain valuable data that would be lost during redesign.
53_________ describes the practices and technologies used minimize the environmental effects of manufacturing and managing computing devices.
- ACapacity planning
- BCloud computing
- CGreen computing
- DAutonomic computing
54An industry-wide effort to develop systems that can configure, optimize, tune, and heal themselves when broken, and protect themselves from outside intruders and self-destruction is called:
- Agrid computing.
- Butility computing.
- Ccloud computing.
- Dautonomic computing.
55Microsoft Word is an example of:
- Aopen-source software.
- Bword-processing software.
- Csoftware productivity suite.
- Ddata management software.
56Microsoft Excel is an example of:
- Adata management software.
- Bspreadsheet software.
- Cpresentation graphics.
- Dword processing software.
57An example of a pre-digital database is a:
- Alibrary's card-catalog.
- Bcash register receipt.
- Cdoctor's office invoice.
- Dlist of sales totals on a spreadsheet.
58Which of the following best illustrates the relationship between entities and attributes?
- AThe entity CUSTOMER with the attribute PRODUCT
- BThe entity CUSTOMER with the attribute ADDRESS
- CThe entity PRODUCT with the attribute PURCHASE
- DThe entity PRODUCT with the attribute CUSTOMER
59In a relational database, a record is also called a(n):
- Atuple
- Brow
- Centity
- Dfield
60A field identified in a record as holding the unique identifier for that record is called the:
- Aprimary key.
- Bkey field.
- Cprimary field.
- Dforeign key.
61Which of the following would you use to find out which Web sites with content related to database design were the most often linked to by other Web sites?
- AWeb usage mining
- BWeb server mining
- CWeb structure mining
- DWeb content mining
62Which of the following is not a typical feature of DBMS?
- AData manipulation language
- BReport generation tools
- CData dictionary
- DQuery wizard tool
63A ______________ is special software that routes and manages communications on the network and coordinates networks resources.
- Aswitch
- Bfirewall
- Cserver
- Dnetwork operating system/NOS
64Which of the following statements is not true about search engines?
- AThey are arguably the Internet's "killer app."
- BThey have solved the problem of how users instantly find information on the Internet
- CThey are monetized almost exclusively by search engine marketing.
- DThere are hundreds of search engines vying for user attention, with no clear leader having yet emerged.
65Which of the following is an example of the "visual Web"?
- ATwitter
- BBlogger
- CPinterest
- DFacebook
66A LAN would be used to connect all of the following except:
- Aall of the computers in a large building.
- Ball of the devices within a 10-meter area.
- Call of the computers in a city.
- Dall of the computers in a small office.
67What is the primary difference between 3G and 4G cellular systems?
- A4G systems are digital.
- B4G systems have greater transmission speeds.
- C3G systems are unable to handle Web browsing.
- D3G systems have poor security.
68__________ integrate(s) disparate channels for voice communications, data communications, instant messaging, e-mail, and electronic conferencing into a single experience.
- AWireless networks
- BIntranets
- CVirtual private networks
- DUnified communications
69Evil twins are:
- ATrojan horses that appears to the user to be a legitimate commercial software application.
- Be-mail messages that mimic the e-mail messages of a legitimate business.
- Cfraudulent Web sites that mimic a legitimate business's Web site.
- Dbogus wireless network access points that look legitimate to users.
70You have been hired as a security consultant for a law firm. Which of the following constitutes the greatest source of security threats to the firm?
- AWireless network
- BEmployees
- CAuthentication procedures
- DLack of data encryption
71Tricking employees to reveal their passwords by pretending to be a legitimate member of a company is called:
- Asniffing
- Bsocial engineering
- Cphishing
- Dpharming
72Which of the following is a type of ambient data?
- AComputer log containing recent system errors
- BA file deleted from a hard disk
- CA file that contains an application's user settings
- DA set of raw data from an environmental sensor
73Computer forensics tasks include all of the following except:
- Apresenting collected evidence in a court of law.
- Bsecurely storing recovered electronic data
- Ccollecting physical evidence on the computer
- Dfinding significant information in a large volume of electronic data
74The development and use of methods to make computer systems resume their activities more quickly after mishaps is called:
- Ahigh-availability computing
- Brecovery-oriented computing
- Cfault-tolerant computing
- Ddisaster-recovery planning
75Most antivirus software is effective against:
- Aonly those viruses active on the Internet and through e-mail
- Bany virus.
- Cany virus except those in wireless communications applications
- Donly those viruses already known when the software is written
76Systems integration means ensuring the legacy systems work with new elements of the infrastructure.
- ATrue
- BFalse
77Using an online storage service such as DropBox is a type of virtualization.
- ATrue
- BFalse
78SaaS providers deliver and provide Web-based, remote access to storage.
- ATrue
- BFalse
79One of the main benefits of moving to mobile business computing platforms is the dramatically lower costs of hardware.
- ATrue
- BFalse
80Total cost of ownership components include costs for downtime, training, and support.
- ATrue
- BFalse
81The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.
- ATrue
- BFalse
82Web mining is the discovery of useful patterns on the Web.
- ATrue
- BFalse
83Every record in a file should contain at least one key field.
- ATrue
- BFalse
84OLAP is a key tool of BI.
- ATrue
- BFalse
85Data cleansing is the same process as data scrubbing
- ATrue
- BFalse
86The two key services of Hadoop are HDFS and in-memory computing
- ATrue
- BFalse
87DBMS simplify how end users work with databases by separating the logical and physical views of the data.
- ATrue
- BFalse
88To create a computer network, you must have at least two computers.
- ATrue
- BFalse
89Circuit switching makes much more efficient use of the communications capacity of a network than does packet switching.
- ATrue
- BFalse
90Mobile search makes up approximately 10% of all Internet searches
- ATrue
- BFalse
91Two computers using TCP/IP can communicate even if they are based on different hardware and software platforms.
- ATrue
- BFalse
92VoIP technology delivers voice information in digital form using packet switching.
- ATrue
- BFalse
93In a large company today, you will often find an infrastructure that includes hundreds of small LANs linked to each other as well as to corporate-wide networks.
- ATrue
- BFalse
94In a client/server network, a network server provides every connected client with an address so it can be found by others on the network.
- ATrue
- BFalse
95The term cracker is used to identify a hacker whose specialty is breaking open security systems
- ATrue
- BFalse
96The term cracker is used to identify a hacker whose specialty is breaking open security systems
- ATrue
- BFalse
97One form of spoofing involves forging the return address on an e-mail so that the e-mail message appears to come from someone other than the sender.
- ATrue
- BFalse
98The distributed nature of cloud computing makes it somewhat easier to track unauthorized access.
- ATrue
- BFalse
99Zero defects cannot be achieved in larger software programs because fully testing programs that contain thousands of choices and millions of paths would require thousands of years.
- ATrue
- BFalse
100SSL is a protocol used to establish a secure connection between two computers.
- ATrue
- BFalse
101Enterprise software is built around thousands of predefined business processes that reflect:
- Athe firm's organization.
- Bindustry goals.
- Cbest practices.
- Dcutting edge workflow analyses
102Which of the following is not true about enterprise systems?
- AEnterprise systems help firms respond rapidly to customer requests for information or products.
- BEnterprise system data have standardized definitions and formats that are accepted by the entire organization.
- CEnterprise software is expressly built to allow companies to mimic their unique business practices.
- DEnterprise software includes analytical tools to evaluate overall organizational performance.
103When tailoring a particular aspect of a system to the way a company does business, enterprise software can provide the company with:
- Aconfiguration tables
- BWeb services
- Cdata dictionaries
- Dmiddleware
104In order to achieve maximum benefit from an enterprise software package, a business:
- Acustomizes the software to match all of its business processes
- Buses only the processes in the software that match its own processes
- Cchanges the way it works to match the software's business processes
- Dselects only the software that best matches its existing business processes.
105A company's suppliers, supplier's suppliers, and the processes for managing relationships with them is the:
- Asupplier's internal supply chain
- Bexternal supply chain
- Cupstream portion of the supply chain
- Ddownstream portion of the supply chain
106Why is overstocking warehouses not an effective solution for a problem of low availability?
- AIt does not speed product time to market
- BIt is an inefficient use of raw materials
- CIt increases sales costs
- DIt increases inventory costs
107Which of the following is not one of the unique features of e-commerce technology
- AInformation density
- BTransparency
- CRichness
- DSocial technology
108The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce technology?
- AUbiquity
- BPersonalization/customization
- CRichness
- DInteractivity
109Selling products and services directly to individual consumers via the Internet best describes
- AB2B e-commerce
- BC2C e-commerce
- CM-commerce
- DB2C e-commerce
110Transaction brokers
- Agenerate revenue from advertising or from directing buyers to sel
- Bsave users money and time by processing online sales transactions.
- Cprovide a digital environment where buyers and sellers can establish prices for products
- Dsell physical products directly to consumers or individual businesses.
111EDI is:
- Athe use of Internet technologies for electronic data transactions
- Bthe exchange between two organizations of standard transactions through a network
- Celectronic data invoicing
- Delectronic delivery infrastructure
112Goods that are involved in the actual production process are referred to as:
- Araw materials
- Bdirect goods.
- Cpurchasing goods
- Dindirect goods
113Where there is no well-understood or agreed-on procedure for making a decision, it is said to be
- Aundocumented
- Bunstructured
- Cdocumented
- Dsemistructured
114The type of decision that can be made by following a definite procedure is called a(n) ___________ decision.
- Astructured
- Bunstructured
- Csemistructured
- Dprocedural
115Simon's four different stages in decision making are, in order from first to last
- Aidentification, choice, design, and implementation
- Bidentification, design, choice, and finalization
- Cintelligence, choice, design, and implementation
- Dintelligence, design, choice, and implementation.
116Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?
- ADue process
- BJustice
- CFairness
- DCoherence
117All of the following are analytic functionalities that BI systems deliver except:
- Auser interface
- Bad hoc queries
- Cdashboards
- Dproduction reports
118Why is the balanced scorecard method said to be "balanced"?
- AIt uses measurable dimensions for assessing performance
- BIt measures performance of more than just financial systems
- CIt assesses both the internally focused and externally focused business processes
- DIt measures performance along all major divisions of a firm, from production and manufacturing to human resources.
119"Hidden costs," such as _________ costs, can easily undercut anticipated benefits from outsourcing.
- Avendor selection
- Bhardware
- Csoftware
- Demployee salary
120The primary tool for representing a system's component processes and the flow of data between them is the:
- Adata dictionary
- Bprocess specifications diagram
- Cuser documentation
- Ddata flow diagram
121You would expect to find all of the following in an information systems plan except
- Akey business processes
- Bbudget requirements
- Cportfolio analysis
- Dmilestones and planning
122__________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.
- AA scoring model
- BA scorecard
- CPortfolio analysis
- DRisk analysis
123A systems analysis includes a ____________ that is used to determine whether the solution is achievable from a financial, technical, and organizational standpoint.
- Atest plan
- Bconversion plan
- Cfeasibility study
- Drisk analysis
124The project risk will rise if the project team and the IS staff lack
- ARAD experience
- Bweb services
- Cthe required technical expertise
- DCASE tools
125____________ are tangible benefits of information systems.
- AImproved asset utilization, increased organizational learning, and improved operations
- BReduced workforce, lower outside vendor costs, and increased productivity
- CIncreased productivity, reduced workforce, and increased job satisfaction
- DLower operational costs, improved resource control, and more information
126Supply chain management systems are a type of enterprise system
- ATrue
- BFalse
127In a pull-based model of SCM systems, production master schedules are based on forecasts of demand for products.
- ATrue
- BFalse
128Total supply chain costs in some industries approach 75 percent of the total operating budget
- ATrue
- BFalse
129CRM software can help organizations identify high-value customers for preferential treatments
- ATrue
- BFalse
130Enterprise systems require fundamental changes in the way the business operates.
- ATrue
- BFalse
131The bullwhip effect is the distortion of information about the demand for a product as it passes from one entity to the next across the supply chain.
- ATrue
- BFalse
132Rich media advertisements are a sales-oriented marketing format
- ATrue
- BFalse
133An example of the content provider business model is Barnesandnoble.com, a retailer of printed books.
- ATrue
- BFalse
134Ninety-six percent of all U.S. households with Internet access use a broadband connection
- ATrue
- BFalse
135Automobile manufacturing is an example of a vertical market
- ATrue
- BFalse
136In the free/freemium revenue model, firms offer basic services for free and charge a fee for special features.
- ATrue
- BFalse
137Web personalization is used primarily as a major marketing tool
- ATrue
- BFalse
138In high-velocity automated decision making, humans are eliminated from the decision chain
- ATrue
- BFalse
139DSS primarily address structured problems
- ATrue
- BFalse
140GDSS are designed to display data in the form of digitized maps
- ATrue
- BFalse
141CBR is used in diagnostic systems in medicine
- ATrue
- BFalse
142Shopping bots are a form of intelligent agent
- ATrue
- BFalse
143Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
- ATrue
- BFalse
144Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.
- ATrue
- BFalse
145Documentation reveals how well the system has met its original objectives
- ATrue
- BFalse
146Gantt and PERT charts are two common formal planning tools for project managemen
- ATrue
- BFalse
147More timely information is a tangible benefit of information systems
- ATrue
- BFalse
148An information systems plan shows how specific information systems fit into a company's overall business plan and business strategy.
- ATrue
- BFalse
149End-user-developed systems can be completed more rapidly than those developed through the conventional programming tools.
- ATrue
- BFalse
150A new information system is not considered in production until conversion is complete
- ATrue
- BFalse
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- Quiz on INFO 360 tests 1-3 , created by stevensae on 10/12/2015.
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- stevensae
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- English
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