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Questions in this quiz (15)
1If the customer calls in to report they can't make any internal calls. What is the first thing you will get the customer to check?
- ANTU
- BInternal Wiring
- CPABX
2What features would you expect to see if an ONNET Analogue POTS line has been suspended?
- ACOD DGT
- BDOR DTM
- CCDF MDF
3If a call is in progress, what state will the line will be?
- AIDL
- BBSY
- CCPB
4FOH agents can action divert for a ONNET Point to Point Basic Rate.
- ATrue
- BFalse
5FOH agents can action divert for a ONNET Point to Multipoint Basic Rate.
- ATrue
- BFalse
6If an onnet analogue line has been deleted/deprovisioned in error. What output would you expect to see in your traver?
- APDIL
- BBLDN
- CGNCT
- DVACT
7When looking at a primary rate CLLI, for example D6AUCWXCHGAL what does AUC signify?
- APartial customer name
- BAlphabetical PRI identifier eg :A for first link, B for second etc.
- CLocation/Local Calling Area
8What does ISDN stand for?
- AIntegrated Services Digital Network
- BIntelligent Services Data Network
- CIntegrated Static Digital Network
9After posting a Basic Rate you notice it is in LMB state. What is the first thing you will do?
- AAsk customer to powercycle NTU
- BAsk customer to powercycle PABX & check cabling
- CChecking for any network outages & ask the customer if they know of anyone else in the area affected
10For a Ericsson ADSL connection what encapsulation should the customer be using for authentication to be successfull
- AVC-MUX
- BLLC SNAP
11What is the below traver telling us about 094749940
>TRAVER L 1099124990 1094749940 NT
DIGIT TRANSLATION ROUTES
1 NTS1AUCP7IL0 098335574 ST
2 POP4AUCP7IL0 098335574 ST
TREATMENT ROUTES. TREATMENT IS: GNCT
1 REORDER
2 LKOUT
+++ TRAVER: SUCCESSFUL CALL TRACE +++- ALine is built on DMS [Blue network]
- BChorus line
- CLine is built on the DMS as a primary rate.
12What table will you need to check to see if a line has been added to the toll switch
- ATable trkname
- BTable clli
- Ctable dnscrn
13Why is it important to check circuits on NRS or Webnis before you start troubleshooting?
- AIt shows you the complete circuit path to check for any element affected by an outage.
- BIt puts you on the right track to troubleshoot the fault depending on the demarc equipment and the network elements involved.
14Office Net Hosted is a SIP trunking product, we provide access to the Wholesale network through the use of SIP trunks which your customer can connect their PABX to.
- ATrue
- BFalse
15Office Net can be delivered to customers over:
- AONNET VDSL access
- BChorus UFB.
- CCable HFC
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- Quiz
- Author
- Akhil Argal
- Language
- English
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