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PHA 5103 practice quiz (mod4)
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Questions in this quiz (12)
1Which of the following is NOT an element in the communications model?
- Asender
- Bmessage
- Creceiver
- Dtranslator
2True or false: Interpersonal communication is the process which messages are generated and transmitted by one person and subsequently received and translated by another.
- ATrue
- BFalse
3Which of the following is correct about barriers?
- Aaffect the accuracy of the communication exchange
- Bnot important in communication
- Ca and b
- Dnone of the above
4Which of the following is NOT correct about nonverbal expressions?
- Amirror innermost thoughts and feelings
- Bconvey attitudes and emotions
- Cdifficult to fake during an interpersonal interaction
- Dall of the above are correct
5Which of the following is an important nonverbal element?
- Akinesics
- Bproxemics
- Ca and b
- Dnone of the above
6Which of the following is NOT one of the skills of effective listening?
- Asummarizing
- Bparaphrasing
- Cempathic responding
- Dall of the above are skills
7Which of the following is an outcome to quality of communication?
- Apatient recall of information
- Bpatient adherence
- Cpatient satisfaction
- Dall of the above are outcomes
8Which of the following is NOT considered a tip to prevent non-verbal communication?
- Aeye contact
- Blean slightly toward patient
- Copen posture
- Dall of the above prevent non-verbal communication
9True or false: it is only empathic if the patient perceives the reflection to be accurate and accepting
- ATrue
- BFalse
10True or false: Feedback to show understanding is when repeating word for word what the patient said.
- ATrue
- BFalse
11True or false: It is okay for the pharmacist to try to change the person's feeling with empathy.
- ATrue
- BFalse
12True or false: Empathy doesn't judge or evaluate feeling or try to stop the person from feeling a certain way.
- ATrue
- BFalse
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- Description
- PHA 5103 practice quiz (mod4)
- Author
- sara wu
- Language
- English
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- 251
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