Quiz
Management of Health Information Services Module 02
Questions in this quiz (20)
1 Which of the following is not one of the traditional four managerial functions?
- ALeading
- BPlanning
- CControlling
- DAuditing
2What is a policy?
- AA document that informs employees of organizational structure within the company
- BA form created exclusively by the CEO that governs how employees should behave
- COverall guidelines that set the boundaries for action
- DA series of related steps given in chronological order that details the prescribed manner of performing work
3What is a procedure?
- AA series of related steps given in chronological order that details the prescribed manner of performing work.
- BA document that details the duties, reporting relationships, and job specifications for a specific position.
- CA way to pre-decide issues so that situations that occur repeatedly are handled the same way.
- DA plan that converts the organization’s goals and objectives into targets for revenue and spending.
4What is true about the planning phase in the four functions of management? Select ALL that apply.
- ADuring this phase, a department budget is created
- BThis is the most important of the four functions
- CThis phase is most closely related to the controlling phase
- DThe biggest factor in contributing to the success of this phase is communication
5An organizational chart helps to illustrate the span of control.
- ATrue
- BFalse
6What is true about Ergonomics?
- AErgonomics are developed by upper management
- BShow a clear depiction of how each workstation should look, because everyone is the same.
- CHas to do with employee behavior, such as gossiping, using Facebook, or texting
- DPoor ergonomics may affect performance and productivity
7Theory X assumes that employees are unmotivated and do not want to work.
- ATrue
- BFalse
8Theory Y assumes that employees are motivated and enjoy their jobs.
- ATrue
- BFalse
9The Gantt chart is a visual representation of the span of control within an organization
- ATrue
- BFalse
10The Organizational Chart is a bar chart that allows project managers to plan and control projects at a glance.
- ATrue
- BFalse
11Span of control is linked to the concept of delegation.
- ATrue
- BFalse
12An example of Benchmarking would be
- AA student copying another student's test answers
- BA manager looking at other manager's productivity standards to determine productivity standards of their own
- CA more experienced employee helping a new employee learn their roles and responsibilities within the company
- Ddeveloping short term plans to carry out the mission of the organization
13A strategic plan is a plan that is generally in place for about 3-5 years. They are plans that are used to reach the goals of the organization.
- ATrue
- BFalse
14A tactical plan has a focus of only 1-2 months and focuses solely on the creation of policies and procedures that are used at the departmental level.
- ATrue
- BFalse
15Six Sigma...
- Awas created by Toyota and is a form of autocratic leadership.
- Bis a management strategy that utilizes less to do more and is a process improvement strategy that can be utilized in any type of organization.
- Cis a set of techniques and tools utilized to improve the capability of organizational business processes.
- Duses current practices to plan, organize, and control individuals within an organization.
16A SWOT analysis looks at the internal strengths and weaknesses of an organization (or department), and the external opportunities and threats.
- ATrue
- BFalse
17Which of the following is true of performance appraisals? Select ALL that apply.
- APerformance appraisals are a method of controlling individual performance
- BPart of the performance appraisal process is setting individual job performance standards.
- CThe performance appraisal process requires the key job performance indicators be monitored throughout the appraisal period, and correction of any deviations occurs during the review.
- DCan be used as a report of process measures to help leaders follow progress to assist with strategic planning.
18One way to perform environmental scanning is a SWOT analysis.
- ATrue
- BFalse
19A deviation from the standard is called a variance.
- ATrue
- BFalse
20According to the AHIMA Code of Ethics, HIM Professionals shall: (Select all that apply)
- AAdhere to the ICD coding conventions, official coding and reporting guidelines approved by the
Cooperating Parties, the CPT rules established by the American Medical Association, and any other official coding rules and guidelines established for use with mandated standard code sets. - BApply skills, knowledge of currently mandated coding and classification systems, and official resources to select the appropriate diagnostic and procedural codes (including applicable modifiers), and other codes representing healthcare services
- CBring to the attention of the organization management any identified inappropriate coding practices that do not comply with requirements.
- DExclude diagnosis or procedure codes inappropriately in order to misrepresent the quality of care
provided.
- AAdhere to the ICD coding conventions, official coding and reporting guidelines approved by the
Information
- Description
- Module 02 Quiz Review
- Author
- Laura Larsen
- Language
- English
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