18923723
Description
Quiz by Enrique Gomez, updated more than 1 year ago
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Created by Enrique Gomez
over 4 years ago
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Question 1
Question
If a project manager wants to incorporate feedback loops to provide opportunities for interaction to effective communication on the project, she should use a:
Answer
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a. Presentations
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b. Writing style
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c. Meeting management
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d. Sender-receiver model
Question 2
Question
All of the follow are dimensions of communication activities except:
Answer
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a. Upward communication
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b. Horizontal communication
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c. Procedures
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d. Written and oral
Question 3
Question
At the beginning of planning, you identify a important stakeholder who are not supporting the project. During a communication planning session you recommend use:
Answer
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a. The support of management to change this stakeholder because he is not supporting the project team
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b. The job description of this stakeholder to explain him the importance of his support
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c. A communication style assessment to identify the preferred communication method, format and content for communication activities with this stakeholder
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d. The avoiding style of conflict management.
Question 4
Question
Communications are often enhanced when the sender ____ the receiver.?
Answer
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a. Speaks up to
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b. Uses gestures when speaking to
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c. Speaks slowly to
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d. Shows concern for the perspective of
Question 5
Question
The Charter on a project would be viewed as what type of communication?
Answer
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a. Formal
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b. Formal Written
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c. Contract
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d. Verbal
Question 6
Question
communicating to the receiver which of the following will they focus on delivering and ensuring that it can be decoded correctly?
Answer
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a. Medium
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b. Feedback
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c. Message
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d. Noise
Question 7
Question
All of the following could be considered mediums for communication by a project team member except.?
Answer
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a. Staff meetings
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b. E-mail
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c. Message
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d. Video conference
Question 8
Question
The project manager wants to inform to main stakeholders about the project status sending a monthly report by e-mail. He will use:
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a. Pull communication
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b. Push communication
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c. Intranet site
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d. Instant message system
Question 9
Question
Formal written correspondence with the customer is required when:
Answer
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a. Defects are detected
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b. The customer requests additional work not covered under contract
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c. The project has a schedule slippage that includes changes to the critical path
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d. The project has cost overruns
Question 10
Question
In the communication model, who validates that the receiver has received and understood the message from the sender correctly? PMBOK p371
Answer
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a. Both the sender and receiver
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b. Project Manager
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c. Receiver
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d. Sender
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