Quiz
TfL SERU Open Book Mock Test One
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Questions in this quiz (36)
1TfL sets [blank_start]requirements and standards[blank_end] for licensing and is also [blank_start]responsible[blank_end] for making sure that licensees follow the law. We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of [blank_start]passengers[blank_end].
- Arequirements and standards
- Brequirement and standard
- Cresponsible
- Dresponsibility
- Epassenger
- Fpassengers
- Grequirements and standards
- Hrequirement and standard
- Iresponsible
- Jresponsibility
- Kpassenger
- Lpassengers
- Mrequirements and standards
- Nrequirement and standard
- Oresponsible
- Presponsibility
- Qpassenger
- Rpassengers
2[blank_start]You must be[blank_end] aged 21 or older when you [blank_start]apply for[blank_end] your licence; there is no upper age [blank_start]limit[blank_end].
- AYou must be
- Byou may be
- Capply for
- Dapply to
- Elimit
- Flimits
- Gapply for
- Happly to
- IYou must be
- Jyou may be
- Klimit
- Llimits
- Mlimit
- Nlimits
- OYou must be
- Pyou may be
- Qapply for
- Rapply to
3If your application is [blank_start]approved[blank_end], TfL will send you a London PHV driver’s licence. Your licence may [blank_start]have some conditions[blank_end] attached to it. For example, if you have a [blank_start]medical[blank_end] condition, you may be required to have extra medical checks.
- Aapproved
- Bapprove
- Chave some conditions
- Dhas some conditions
- Emedical
- FMedicals
- Ghave some conditions
- Hhas some conditions
- Iapproved
- Japprove
- Kmedical
- LMedicals
- Mmedical
- NMedicals
- Ohave some conditions
- Phas some condition
- Qapproved
- Rapprove
4If a police officer or TfL [blank_start]Authorised[blank_end] Officer asks to see your licence, you must let them see it there and then or within a [blank_start]maximum[blank_end] of seven [blank_start]days[blank_end].
- AAuthorised
- Bauthorise
- Cmaximum
- Dminimum
- Eday
- Fdays
- Gmaximum
- Hminimum
- IAuthorised
- Jauthorise
- Kday
- Ldays
- Mdays
- Nday
- OAuthorised
- Pauthorise
- Qmaximum
- Rminimum
5You need to do [blank_start]an[blank_end] assessment based on the information in this [blank_start]handbook[blank_end] as part of the licensing application process, so please read all [blank_start]of it carefully[blank_end].
- Aan
- Ba
- Chandbook
- DHandbook
- Eof it carefully
- Fwith care
- Ghandbook
- HHandbook
- Ian
- Ja
- Kof it carefully
- Lwith care
- Mof it carefully
- Nwith care
- Oan
- Pa
- Qhandbook
- RHandbook
6To work as a [blank_start]London PHV driver[blank_end] you will need to be licensed by TfL – only then can you carry out [blank_start]bookings[blank_end] for a London private hire operator that is also [blank_start]licensed by TfL[blank_end].
- ALondon PHV driver
- Blondon PHV drivers
- Cbookings
- Dbooking
- Elicensed by TfL
- Flicense by tfl
- Gbookings
- Hbooking
- ILondon PHV driver
- Jlondon PHV drivers
- Klicensed by TfL
- Llicense by tfl
- Mlicensed by TfL
- Nlicense by tfl
- Obookings
- Pbooking
- QLondon PHV driver
- Rlondon PHV drivers
7In some [blank_start]exceptional circumstances[blank_end] the vehicle might be given an exemption [blank_start]which means[blank_end] that the licence discs do not have to be [blank_start]displayed[blank_end].
- Aexceptional circumstances
- Bexceptional circumstance
- Cwhich means
- Dwhich mean
- Edisplayed
- Fdisplay
- Gwhich means
- Hwhich mean
- Iexceptional circumstances
- Jexceptional circumstance
- Kdisplayed
- Ldisplay
- Mdisplayed
- Ndisplay
- Oexceptional circumstances
- Pexceptional circumstance
- Qwhich means
- Rwhich mean
8Every PHV [blank_start]must have[blank_end] hire or reward insurance. The insurance policy must be valid when the [blank_start]vehicle is licensed[blank_end], and at all times when the vehicle is [blank_start]being used[blank_end] as a PHV.
- Amust have
- Bmay has
- Cvehicle is licensed
- Dvehicle are licensed
- Ebeing used
- Fbeing use
- Gvehicle is licensed
- Hvehicle are licensed
- Imust have
- Jmay has
- Kbeing used
- Lbeing use
- Mbeing used
- Nbeing use
- Ovehicle is licensed
- Pvehicle are licensed
- Qmust have
- Rmay has
9[blank_start]You must make[blank_end] details of the insurance available to the police when [blank_start]you are asked[blank_end] for them. You must also provide insurance details to a passenger or member of the public if the vehicle you are driving is involved in a [blank_start]collision[blank_end].
- AYou must make
- Byou may make
- Cyou are asked
- Dyou are asking
- Ecollision
- FCollisions
- Gyou are asked
- Hyou are asking
- IYou must make
- Jyou may make
- Kcollision
- LCollisions
- Mcollision
- NCollisions
- Oyou are asked
- Pyou are asking
- QYou must make
- Ryou may make
10Before the start of each [blank_start]journey[blank_end], your operator is [blank_start]required to record[blank_end] certain information about the [blank_start]booking[blank_end].
- Ajourney
- BJourneys
- Crequired to record
- Drequire to record
- Ebooking
- Fbookings
- Grequired to record
- Hrequire to record
- Ijourney
- JJourneys
- Kbooking
- Lbookings
- Mbooking
- Nbookings
- Orequired to record
- Prequire to record
- Qjourney
- RJourneys
11If your operator has a licence to operate from a [blank_start]late-night venue[blank_end], (e.g. a pub or nightclub) the operator can only take [blank_start]bookings inside[blank_end] the venue at the booking location [blank_start]specified[blank_end] on their licence.
- Alate-night venue
- BLate-night venues
- Cbooking inside
- Dbookings inside
- Especified
- Fspecify
- Gbookings inside
- Hbooking inside
- Ilate-night venue
- JLate-night venues
- Kspecified
- Lspecify
- Mspecified
- Nspecify
- Olate-night venue
- PLate-night venues
- Qbookings inside
- Rbooking inside
12You, [blank_start]as the driver[blank_end], are responsible for [blank_start]parking your vehicle[blank_end], the noise it [blank_start]makes[blank_end] and for your own behaviour.
- Aas the driver
- Bas the drivers
- Cparking your vehicle
- DParking your vehicles
- Emakes
- Fmake
- Gparking your vehicle
- HParking your vehicles
- Imakes
- Jmake
- Kas the driver
- Las the drivers
- Mmakes
- Nmake
- Oparking your vehicle
- PParking your vehicles
- Qas the driver
- Ras the drivers
13[blank_start]Do not behave[blank_end] in an anti-social manner, do not leave litter in the street or road, do not go to the toilet in a [blank_start]public place[blank_end], and do not leave your engine running. Have respect for the area you [blank_start]are working in[blank_end].
- ADo not behave
- BDoes not behaviour
- Cpublic place
- DPublic places
- Eare working in
- Fis working on
- Gpublic place
- HDoes not behaviour
- IDo not behave
- JPublic places
- Kare working in
- Lis working on
- Mare working in
- Nis working in
- ODo not behave
- PDoes not behaviour
- Qpublic place
- RPublic places
14[blank_start]Airports[blank_end] are private property and [blank_start]can make their[blank_end] own rules (byelaws) about taxis [blank_start]and PHVs[blank_end].
- AAirports
- Bairport
- Ccan make their
- Dcan made their
- Eand PHVs
- Fand PHV
- Gcan make their
- Hcan made their
- IAirports
- Jairport
- Kand PHVs
- Land PHV
- Mand PHVs
- Nand PHV
- Ocan make their
- Pcan made their
- Qairport
- RAirports
15If a [blank_start]passenger in your[blank_end] vehicle [blank_start]becomes angry[blank_end] or violent you have a right to say that you will not accept that behaviour or if that fails, and it is safe to do so, to [blank_start]ask them to[blank_end] leave.
- Apassenger in your
- Bpassengers in you
- Cbecome angry
- Dbecomes angry
- Eask them to
- Fasking them to
- Gbecomes angry
- Hbecome angry
- Ipassenger in your
- Jpassengers in your
- Kask them to
- Lasking them to
- Mask them to
- Nasking them to
- Opassenger in your
- Ppassengers in your
- Qbecomes angry
- Rbecome angry
16If [blank_start]there are restrictions[blank_end] on a driver’s right to live and [blank_start]work[blank_end] in the UK, TfL will add an [blank_start]appropriate condition[blank_end] on the licence.
- Athere are restrictions
- Bthere is restrictions
- Cwork
- Dworking
- Eappropriate condition
- Finappropriate conditions
- Gwork
- Hworking
- Ithere are restrictions
- Jthere is restrictions
- Kappropriate condition
- Linappropriate conditions
- Mappropriate condition
- Ninappropriate conditions
- Owork
- Pworking
- Qthere are restrictions
- Rthere is restrictions
17What do you need to ensure when entering the bus lane to pick up or drop off passengers?
- AEnter and leave the bus lane in the most direct and safe way
- BContinue to drive on the bus lane until reaching the pick up/drop off point
- CNothing, it's free to use
18Which one of the following is not correct In regard to driving and parking in London?
- AA PHV driver should drive, pick up and drop off passengers in bus lanes as much as possible
- BA PHV driver should avoid picking up or dropping off passengers at bus stops as much as possible
- COn red routes, a PHV driver cannot stop at bus stops marked with a wide red line by the kerb
19What TfL may do if you park or wait on a taxi rank?
- ASuspend or revoke your PHV driver license
- BTfL will extend your PHV driver license
- CTfL will remove your vehicle
20Although you are not allowed to drive in bus lanes, what can you do in most of them?
- APick up or drop off passengers
- BPark on bus lanes at any time
- CWait on bus lane as long as you like
21How should you behave with all passengers including children and adults at risk?
- AAppropriately and professionally at all times
- BInappropriately and unprofessionally
- CBehave whichever way you want
22If a passenger book a ride-sharing journey by mistake, what could that lead to?
- AAn argument between the driver and passenger
- BAn understanding between the driver and passenger
- CTfL revoking your license
23What could be a reason for an adult being at risk of harm or abuse?
- ADisability
- BAnger
- CUnemployment
24Which emissions standards PHVs need to meet to avoid paying a daily ULEZ charge (select two answers)?
- APetrol PHVs must be Euro 4
- BDiesel PHVs must be Euro 6
- CThere is no such restrictions
25Keeping children and adults at risk safe from harm and abuse is responsibility of whom?
- AEverybody’s responsibility
- BTfL's responsibility
- CResponsibility of the social workers or the police
26You can only carry out ridesharing bookings that you have received from whom?
- AA licensed London PHV operator
- BTfL
- CYou cannot carry out any ridesharing booking
27What ridesharing can potentially introduce?
- ASome safety risks for passengers
- BNothing
- CA relationship between a passenger and pedestrian
28Who is an adult at risk?
- AAnyone over the age of 18 who needs extra care and support
- BAnyone over the age of 18 who does not need extra care and support
- CAn adults can never be at risk
29A PHV driver should never make comments or jokes about someone's what?
- AAge, race, religion, disability, sexual orientation or gender identity
- BYou can make all sort of comments and jokes
- CThere is no such thing
30In regard to lost property, you should (select 3 answers):
- AAsk passengers to check before they leave
- BCheck for lost property after passengers leave
- CTake any found lost property to your operator
- DTake any found lost property home
31What type of behaviour is never acceptable between you and a passenger?
- ASexual behaviour even if both of you agree to it
- BA friendly conversation
- CAny offer of help
32For what purposes can you contact a passenger using their personal contact details?
- AThe booked journey only
- BFor personal or social reasons
- CTo ask whether they would like to go on a date with you
33When can you enter the back of your vehicle when you have a passenger on board?
- AIf the passenger is ill
- BIn an emergency
- CAlways
34Please read the statement below and answer the following question.
Your operator will normally deal with complaints, passengers might contact the police or TfL directly. They might also contact TfL if they are not satisfied with the way the operator has dealt with their complaint. In these cases, TfL may carry out its own investigation. If TfL does investigate a complaint that relates to you, we will provide you with the details of the complaint and ask for your comments. As soon as you have had the opportunity to respond to the complaint and TfL has made any other necessary enquiries, TfL will tell you the result of that investigation.
If TfL investigates a complaint against you, what will they do?- AThey will tell you the results of the investigation
- BThey will never contact you
- CTfL will not allow you to make comments
35Please read the statement below and answer the following question.
Be aware of cyclists at all times but especially when you are turning, in slow moving traffic or when you are pulling away from traffic lights. Make sure you give cyclists enough room when you overtake them. Please ask your passengers to check before they open their door into the road to make sure there isn’t a cyclist coming. You must do the same. Be aware of motorcyclists at all times but especially when you are turning or in slow moving traffic.
When do you need to be aware of motorcyclists the most?- AWhen you are turning or in slow moving traffic
- BWhen you are parked
- CWhen you are overtaking them
36Please read the statement below and answer the following question.
Criminal exploitation is also known as 'county lines'. This is when gangs and organised crime groups use children and young adults to sell drugs. These children and young adults are often forced to travel across counties for example, by train or in taxis and private hire vehicles, and they use mobile phone ‘lines’ to keep in contact with individuals in the drugs trade.
Some children and young adults are often forced to travel across counties for what?- ATo sell drugs
- BTo meet their friend
- CTo visit new places
Information
- Description
- TfL Topographical MCQ Quiz on TfL SERU Open Book Mock Test One , created by Minicab Drivers' Lifeline on 07/05/2024.
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- English
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