Quiz
PMP - Full Exam 1
Questions in this quiz (200)
1A business case, which helps to determine whether a project is worth the investment, is created on the basis of the following except for
- AMarket Demand
- BEcological Impacts
- CSocial Need
- DAvailability of Funds
2You are in charge of developing a new product for an organization. Your quality metrics are based on the 80th percentile of each of the last three products developed. This is an example of:
- AStatistical sampling
- BMetrics
- CBenchmarking
- DOperational definitions
3The two closing procedures are called:
- AContract closure and scope verification
- BClose Procurements and Close Project
- CProject closure and product verification
- DProject closure and lessons learned
4During the develop schedule process, the Project Manager may have to go through several iterations of the schedule before establishing the schedule baseline. All of the following are tools and techniques that may be used during this process:
- ACritical Path Method, GERT, Resource Requirements
- BResource Leveling Heuristics, Mathematical Analysis, Calendars
- CSchedule compression, Resource optimization techniques, Critical chain method
- DGERT, PERT, Leads and Lags
5Which of the following models of conflict resolution allows a cooling off period, but seldom resolves the issue in the long term?
- AProblem solving
- BWithdrawal
- CForcing
- DSmoothing
6In communication, the receiver decodes the messages based on all but the following:
- ACulture
- BSemantics
- CLanguage
- DDistance
- EKnowledge
7How much time does the typical project manager spend communicating both formally and informally?
- A40-60%
- B50-70%
- C60-80%
- D75-90%
8Group brainstorming encourages all of the following except:
- ATeam building A project manager facilitates communication
- BAnalysis of alternatives
- CConvergent thinking
- DUninhibited verbalization
9The critical element in a project's communication system is the:
- AProgress report
- BProject directive
- CProject manager
- DCustomer
10System integration consists of:
- AAssuring that the pieces of a project come together at the right time
- BPlanning for contingencies that may occur throughout the life cycle of the project
- CThe pieces of the project function as an integration unit
- Da and c
11Performance reviews are held to:
- ACorrect the project manager's mistakes.
- BProvide for answers for upper levels of management
- CTo assess project status or progress
- DTo apprise the project costs and cost trends of the project
12 A complex project will fit best in what type of organization?
- AFunctional
- BCross-functional
- CMatrix
- DBalanced
13Which of the following could be an appropriate WBS code for a work package at the fourth level in a WBS where the top level code is 1.0?
- A1.4
- B1.1.1.1
- C1.2.3.4
- Da and c
- Eb and c
14Which of the following Project Scope Management processes involves subdividing the major project deliverables into smaller, more manageable components?
- APlan Scope Management
- BDefine Scope
- CValidate Scope
- DControl Scope
- ECreate WBS
15The review of key deliverables and project performance at the conclusion of a project phase is called:
- Aphase exit
- Bkill point
- Cstage gate
- Da and c
- Ea, b and c
16 Project scope is:
- AAll the work that must be done in order to deliver a product according to the specified features and functions, only
- BThe features and functions that are to be included in a product or service.
- CA narrative description of work to be performed under contract.
- Da and b
- Eall of the above
17The unique identifiers assigned to each item of a WBS are often known collectively as:
- AThe work package codes
- BThe project identifiers
- CThe code of accounts
- DThe element accounts
18The sender of a message is responsible for:
- AConfirming the message is understood
- BEnsuring the receiver agrees with the message
- CScheduling communication exchange
- DPresenting the message in the most agreeable manner
19What are the best uses of PERT:
- AUsed in the planning phase to do " what if for the project.
- BAssist in the controlling of changes to the project.
- CIs used in the process of preparing a WBS for the project.
- DTo measure future consequences of activities.
- Ea and d.
20Change requests can occur due to:
- AAn external event such as a change in government regulation.
- BAn error or omission in defining the scope of the product.
- CAn error or omission in defining the scope of the project.
- Da and c
- Eall of the above
21A project management plan is:
- AA formal, approved document used to guide project execution, monitoring, and control.
- BA document issued by senior management that provides the project manager with the authority to apply organizational resources to project activities.
- CA narrative description of products or services to be supplied.
- DD.A document describing the organizational breakdown structure of the company.
22Which of the following is NOT an example of a type of schedule report?
- AGantt chart
- BMilestone chart
- CFishbone diagram
- DNetwork diagram
23The most important criteria in deciding to initiate a project selection method is:
- AStakeholder's vision
- BLow cost opportunity
- CEnvironmental consideration
- DCapability
24Which of the following is correct order for stages in Tuckman ladder?
- AFoaming, Steaming, Norming, Perfuming, Dispersing
- BForming, Storming, Protecting, Norming, Adjourning
- CForming, Storming, Norming, Performing, Adjourning
- DFraming, Storming, Norming, Protecting, Adjourning
25Three major processes in Project Human Resource Management are:
- AStaff recruitment, project staff planning and team building
- BPlan HRM, Acquire Project Team and Develop Project Team
- CRewarding, salary reviews and penalties
- DStaff acquisition, staff training, staff deployment
26A project is defined as:
- AA process of considerable scope that implements a plan.
- BAn endeavor, which is planned, executed, and controlled; performed by people; and constrained by limited resources.
- CA temporary endeavor undertaken to create a unique product or service
- DAn objective based effort of temporary nature.
27Which of the following is not a General management technique?
- AMake-or-buy analysis
- BAnalysis of alternatives
- CApplying PMBOK concepts
- DLateral thinking
28According to PMBOK, project management processes are organized into following order of process groups:
- AInitiating, planning, executing, monitoring, and closing
- BDesigning, developing, testing, and implementing
- CInitiating, designing, planning, executing, controlling, and closing
- DInitiating, planning, executing, monitoring and controlling, and closing
29___________ must be measured regularly to identify variances from the plan.
- AStakeholder requirements
- BProject performance
- CSchedule progress
- DCost
30A project kick off meeting is usually conducted to:
- ASetup project team and announce the PM assignment
- BTo draft project charter
- CBuild up team spirit
- DDefine project scope and develop WBS
31Which of the following is not an external-unpredictable risk?
- AChanges in government regulations
- BNatural hazards
- CUnexpected environmental side effects
- DInflation
32Maslow ranked Human needs from the highest to lowest:
- ASelf actualization; self promotion; social; security and physiological needs
- BSelf esteem; self actualization; social; security and physiological
- CSelf actualization; self esteem; social; security and physiological
- DSelf fulfillment; self esteem; social; security and physiological
33Which of the following statements concerning contract type is correct?
- AA fixed price contract contains the most risk for the buyer.
- BCost reimbursable contracts offer sellers the highest profit potential.
- CTime and materials contracts are hybrid of cost reimbursable and fixed-price contracts
- DUnit price contracts are illegal in many jurisdictions
34Herzberg identified factors, which, if present, will lead to increased motivation. A typical factor would be:
- AGood supervision
- BJob security
- CRegular promotions
- DGood salary
35Your customer ask for a small change in the project, which was not budgeted in the project. It is a small effort as compared to the total project and you need the goodwill for a multimillion dollar on the pipeline. You will
- ARefuse to do the work
- BAgree to do the work at no charge
- CDo the work and bill him later
- DAssess the cost and schedule impact and tell them you will formalize the change request
36You are responsible for ensuring that your seller's performance meets contractual requirements. For effective contract administration, you should:
- AHold a bidders conference
- BEstablish the appropriate contract type
- CImplement the contract change control system
- DDevelop a statement of work
37The three major causes of change on a project are:
- AReplacement of the project manager or key project team members; changes in priorities by senior management; and contractual difficulties
- BChanges in the relative importance of time, resources, or cost ; new knowledge about the deliverable; and technological uncertainty
- CErrors in the initial assessment of how to achieve the goal of the project; new information about the project deliverable; and a new mandate
- DUnavailability of resources promised by the functional managers; cost overruns; and changes in customer requirements
38The purpose of the review of deliverables and project performance at the conclusion of a project phase is to:
- ADetermine how many resources are required to complete the project according to the project baseline
- BAdjust the schedule and cost baselines based on past performance
- CObtain customer acceptance of project deliverables
- DDetermine whether the project should continue to the next phase
39Your project is in the final test stage, the user acceptance test. It meets all the product specs and is under planned costs. In term of schedule, this project is ahead. Your customer met you and requested that he will not accept the product unless you make several changes. What you should do is:
- AGet the list of the changes and estimate all of them. If the total cost is still within the baseline, you will do it
- BEstimate the costs and send this to your customer requesting contract modification
- CAsk the customer to file a change request
- DSit with the customer to review the product specs and tell him/her that you have completed the project.
40The Delphi Method is best suited for:
- ADecision-making
- BCost Control
- COverhead rate estimating
- DTeam discussions
41Which of the following methods is least likely to be used for explaining project planning guidelines to the team?
- AProject Office Memo
- BProject office directive
- CProject team meeting
- DFormal project report
42Projects are initiated in response of:
- AStakeholder's pressure
- BBusiness needs
- CTechnological obsolescence
- DAll of the above
43The party that needs the change resulting from the project, and who will be its custodian on completion is the:
- AOwner
- BSponsor
- CCustomer
- DClient
44 A document or tool which describes when and how human resources will be brought onto and taken off the project team is called a:
- AStaffing Management Plan
- BResponsibility Assignment Matrix (RAM ).
- COrganizational Breakdown Structure (OBS).
- DResource Assignment Chart
45 In which type of organization is team building likely to be most difficult?
- AFunctional
- BProjectized
- CMatrix
- DProject expediter
46A tool which links the project roles and responsibilities to the project scope definition is called:
- AScope Definition Matrix
- BResponsibility Assignment Matrix
- CRoles Assignment Matrix
- DProject Scope and Roles Matrix
47Which of the following are outputs from the Plan Communications Management process?
- AProject records
- BCommunications management plan
- CPerformance reports
- DFormal acceptance
48Which of the following statement is correct?
- AProcess Groups are same as Project Phases
- BEach Process Group has a mapped Project Phase
- CProcess Groups are not Project Phases
- DMonitoring and Control Process Group applies only in monitoring and control phase
49The sending or conveying of information from one place to another is the process of:
- ANetworking
- BTransmitting
- CEncrypting
- DPromoting
50The three major types of communication are:
- AWritten and oral, and verbal and nonverbal
- BVerbal, formal documentation, informal documentation
- CVerbal, written, and graphic
- DVerbal, written, and electronic
51All of the following are communication methods EXCEPT:
- AMemos
- BGrapevine
- CVideos
- DInstant messaging
52Communication is the PRIME responsibility of a Project:
- AManager in a weak matrix
- BManager in a projectized environment
- CCoordinator
- DExpeditor
53What are the four parts of the communications model?
- ASending, Receiving, Decoding, and Comprehending
- BSender, Message, Medium, Receiver
- CCommunicator, Message, Receiver, Decoder
- DCommunicating, Transmitting, Receiving, Comprehending
54In negotiations between the functional department managers and the project managers, which conflict management approach must be aimed at?
- AWin-Lose
- BWin-Win
- CLose-Lose
- DNone of the above
55A type of organization in which the project manager has little formal authority and basically acts as a staff assistant to an executive who is ultimately responsible for the project is called:
- ABalanced matrix
- BWeak matrix
- CProjectized
- DStrong matrix
56 A type of organization in which the project manager has little formal authority and basically acts as a staff assistant to an executive who is ultimately responsible for the project is called:
- ABalanced matrix
- BWeak matrix
- CProjectized
- DStrong matrix
57Create WBS process belongs to:
- AInitiation Process Group
- BPlanning Process Group
- CExecuting Process Group
- DMonitoring & Controlling Process Group
58In which of the following organizations is the project manager role likely to be that of staff assistant?
- AWeak matrix
- BFunctional
- CBalanced matrix
- Da and b
59Project Risk Management includes all of the following processes except:
- ARisk Quantification
- BRisk Response Control
- CRisk Analysis
- DRisk Identification
60Using the PMBOK definition of contingency reserve, which of the following statements about contingency reserves is false?
- AA contingency reserve is a separately planned quantity used to allow for future situations which may be planned for only in part.
- BContingency reserves may be set aside for known unknowns.
- CContingency reserves may be set aside for unknown unknowns.
- DContingency reserves are normally included in the project's cost and schedule baselines.
61Which of the following is true about a risk?
- AA risk can be deflected or transferred to another party through a contract or insurance policy.
- BRisks involve the chance of both a profit and a loss.
- CNo opportunities are associated with a risk, only losses.
- Da and b
62A contingency plan is:
- AA planned response that defines the steps to be taken if an identified risk event should occur.
- BA workaround
- CA reserve used to allow for future situations which may be planned for only in part.
- Da and c
63Deflection or transfer of a risk to another party is a type of?
- ARisk Mitigation
- BRisk Acceptance
- CRisk Avoidance
- DStrategy for negative risks
64 Management reserves are used to handle which type of risk?
- AUnknown unknowns
- BKnown unknowns
- Cbusiness risks
- Dpure risks
65Which of the following is considered during the Procurement Planning Process?
- AWhether to procure
- BHow to procure and how much to procure
- CWhat and when to procure
- DA, B, and C
66From a buyer's standpoint, which of the following is true?
- AProcurement planning should include consideration of potential subcontracts
- BProcurement planning does not include consideration of potential subcontracts since this is the duty of the contractor.
- CSubcontractors are first considered during the Solicitation Process
- Dnone of the above
67Which of the following is true about procurement documents?
- AProcurement documents are used to solicit proposals from prospective sellers.
- BInvitation for Bid and Request for Proposal are two examples of procurement documents.
- CProcurement documents should be structured to facilitate accurate and complete responses from prospective sellers.
- DA, B, and C
68Which of the following is a method for quantifying qualitative data in order to minimize the effect of personal prejudice on source selection?
- AWeighting system
- BScreening system
- CSelecting system
- Dnone of the above
69Which of the following are examples of indirect costs?
- ASalaries of corporate executives
- BSalaries of full-time project staff
- COverhead costs
- DA and C
70Which of the following contract types places the greatest risk on the seller?
- ACost-plus-fixed-fee contract
- BCost plus-incentive-fee contract
- CFixed-price-incentive contract
- DFirm-fixed-price contract
71In which of the following contract types is the seller's profit limited?
- ACost-plus-percentage-cost contract
- BCost-plus-fixed-fee contract
- CFixed-price-plus-incentive
- DB and C
72A cost-plus-incentive-fee (CPIF) contract has an estimated cost of $120,000 with an agreed profit of 10% of the costs. The actual cost of the project is $130,000. What is the total reimbursement to the seller?
- A$143,000
- B$142,000
- C$140,000
- D$132,000
73The outputs of the Monitor and Control project work are utilized as inputs for the Performance of Integrated Change Control to give the following outputs, excluding.
- AApproved Change Requests
- BChange Log
- CChange Requests
- DProject Management Plan Updates
74Under what circumstances is it better for a contractor to subcontract?
- AThe subcontractor possesses special technical and engineering skills that the contractor does not have.
- BThe work to be subcontracted represents almost all of the overall work effort.
- CThe subcontractor can perform the work at a lower cost than the contractor.
- Da and c
75Ramcharan, the project manager for a logistics project successfully undertook all the project activities and reached the final Close Project or Phase process that used the following inputs except for.
- AAccepted Deliverables
- BEnterprise Environmental Factors
- CProject Management Plan
- DOrganizational Process Assets
76Which of the following demonstrates a good negotiation skill?
- ABe ready to get the deal at any cost
- BEnsure that you get the most out of it
- COffer more for less
- DAsk high and offer low
77A narrative account of products, services or results to be achieved under a project comes in the form of
- AProject Statement of Work
- BStrategic Plan
- CProduct Scope Description
- DProject Management Plan
78The "rule of seven" as applied to process control charts means that :
- AIf there are seven points on one side of mean, then an assignable cause must be found.
- BSeven consecutive points are ascending, descending, or the same.
- CAt least seven quality inspectors should be in place for every thousand employees
- DA process is not out of control when at least seven measurements fall outside the lower and upper control limits.
79There is project with CPI of 0.81 and TCPI=1.00001 this project is:
- AOver budget and hard to complete
- BUnder budget
- COver budget and early in its evolution
- DNo inference can be made
80A collection of generally sequential project phases whose name and number are determined by the control needs of the organization or organizations involved in the project, is called:
- AProject life cycle
- BPortfolio management
- CProduct life cycle
- DProgram management
81Which of the following activities do not fall under the Closing Process Group?
- ADocument lessons learned
- BApplying appropriate updates to OPA
- CRecommending preventive action
- DPerforming team members assessment
82Who is not responsible for risk identification or reporting?
- AProject manager
- BProject team member
- CProject stakeholder
- DFunctional Manager
83 Three Point Statistical Estimating Formula Group. Expected Value =
- A(Optimistic + (4 X Most Likely) + Pessimistic ) x 6
- B(Optimistic + (4 X Most Likely) + Pessimistic ) divided by 6
- C(Optimistic + (4 X Most Likely) x Pessimistic ) divided by 6
- D(Optimistic + (4 + Most Likely) + Pessimistic ) divided by 6
84Parametric estimating is a technique where
- Ais less costly, less time consuming and less accurate.
- Ban algorithm is used to calculate cost or duration based on historical data and project parameters.
- Cuses an average of most likely, optimistic and pessimistic activity durations
- DA and B
85Examples of Projects include:
- AImplementing a new business procedure or process
- BConstructing a building or facility
- CDesigning a new transportation vehicle
- DAll of the Above
86Projects are undertaken at all levels of the organization?
- ATrue
- BFalse
- CThey are not related to each other
- DNeither true nor false
87What does TQM stand for?
- ATime Quality Managed
- BTarget Quality Management
- CTotal Quality Management
- DTime Quote Management
88________ means that every project has a definite beginning and a definite end.
- AOverall
- BProject Chart
- CTemporary
- DDuration
89 In case of an external IT project, the project initiator or sponsor must have provided the following information excluding.
- AProject Statement of Work
- BAgreements
- CBusiness Case
- DOrganizational Process Assets
90Who should be involved in the project planning phase?
- AThe Project Manager.
- BThe customer.
- CThe Sub-contractors/vendors.
- DAll of the above.
91Cost Plus Incentive Fee (CPIF) contracts provide:
- AA reimbursement of allowable cost of services performed plus an agreed upon percentage of the estimated cost as profit.
- BA reimbursement of allowable costs plus a fixed fee which is paid proportionately as the contract progresses.
- CThe supplier with a fixed price for a delivered performance plus a predetermined fee for superior performance.
- DNone of the above.
92 The successful project managers spend most of their time:
- APlanning with their personnel.
- BPlanning with top management.
- CCommunicating with project team.
- DStudying project results.
93Project success depends on a number of interrelated factors, including time, cost and scope control. The success of any project depends primarily on:
- ACustomer acceptance of deliverables
- BCustomer satisfaction irrespective of outcome
- CCustomer compromise in defining its needs
- DExceeding customer requirements through gold plating.
94Which of the following is the most efficient means of product quality inspection:
- AStatistical sampling.
- B100% inspection
- Cuser review
- DA and C
95 A complete set of concepts, terms and activities that make up a professional field, project management field or an area of specialization is known as:
- AKnowledge Area
- BDomain Knowledge
- CProject Management Process
- DProject Management Group
96Pareto Analysis, cause and effect diagrams and flow charts are used in quality.
- AControl.
- BAssurances.
- CPlanning.
- DVerification.
97In a multi-cultural environment, it is critical to establish a corporate culture that facilitates:
- AProblem-solving through different approaches.
- BLearning and communication
- CPartnerships, strong alliances and joint ventures
- DNegotiations.
98A condition which will lead an organization towards conflict is:
- AConflict of interest
- BFavoritism
- CResolved prior conflicts
- DBoth A and B
99The contemporary view of conflict is that:
- AConflict is bad.
- BConflict is caused by trouble makers.
- CConflict should be avoided.
- DConflict is often beneficial
100In general a project charter covers:
- AProject justification, background, scope, objectives, available resources, organizational responsibilities, a project schedule, estimates, procurement schedule, and any imitations that top management wants to apply.
- BProject justification, background, scope, objectives, available resources, organizational responsibilities, detailed project schedules, estimates, and detailed procurement schedules responsibilities, a project schedule, and any limitations that top management wants to apply.
- CProject justification, description, details of sponsor and project manager,, budget, assumptions and constraints, boundaries to apply.
- DProject scope, objectives, available resources, responsibilities, a project schedule, estimates, procurement schedules, and any limitations that top management wants to apply.
101A project manager has increased project costs by US $75,000, but completed the project six weeks earlier than planned. What tool is best described here?
- AResource leveling
- BDuration compression
- CCrashing
- DFast tracking
102Which of the following is most true?
- ALag is the maximum amount of time a task can be delayed without delaying the early start of its successor.
- BLag may be determined by making a forward pass
- CLag is delay in start time, caused by delay in finish of predecessor activity.
- DLag is the maximum amount of time a task can be delayed without delaying the project.
103As project manager you should dedicate a primary focus to:
- AManaging all changes immediately as they surface.
- BFormally documenting all changes.
- CCommunicating authorized changes to senior management and key stakeholders.
- DPreventing unnecessary changes
104 The behavioral responsibilities of a project manager may also include dealing with:
- ARegulatory Personnel
- BThe legal environment
- CEnvironmental Issues
- DAll of the above
105The major purpose of project status reports is to:
- AOrganize and summarize the information so that all stakeholders are informed
- BInform upper management of the project problems
- CInform the client about the changes that have completed
- DProvide information to management and client
106Most project management leadership theories focus on all of the following except :
- APersonal characteristics of the project manager
- BPersonal traits of the subordinates
- CBehavioral styles of the project manager
- DUsefulness of authority and power and leadership
107Summary budget is arrived at during the______ phase of the project:
- AInitiation
- BPlanning
- CImplementation
- DExecution
108Historical records during closing are useful to __________ and ____________ for future projects:
- APredict trends, highlight problems
- BAnalyze successes, shortfalls
- CAnalyze strengths, document results
- DJustify results, set standards
109Your client informs that his company has a problem with the current design specs of your product and how it will interface with the existing systems. If this occurs, it could be a major problem for your project. The client is coming to your office in a week to discuss the problem and to see what your team can do to overcome this setback. All previous meetings were informal with this client, but now he wants a formal meeting. What should you do to prepare for this meeting:
- AUpdate the schedules and assume an active role since the client has not given you the specifics of the potential problem
- BMake sure that the team has increased productivity so the client can see how efficient your team is performing
- CAssemble the team and ask them to prepare an agenda for topics to discuss
- DMake sure that each team member has his assignment in preparation for any handouts and needed plans
110The definitive terms of a contract are written during which of the following contract phases?
- AContract phase
- BPost award phase
- CAward phase
- DRequirement phase
111A document that formally recognizes the existence of a project is a :
- AGantt Chart
- BWBS
- CProject Charter
- DScope statement
112Some organizations are now using 6 Sigma for quality control compared to the usual:
- A2 sigma
- B3 sigma
- C4 sigma
- D5 sigma
113Reducing the impact of a risk event by reducing the possibility of its occurrence is:
- ARisk avoidance
- BRisk acceptance
- CRisk mitigation
- DContingency planning
114 In which of the following project management process groups are the most time and money typically spent?
- AInitiating
- BPlanning
- CExecuting
- DControlling
115A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site tomorrow. You should:
- AMeet with the supplier along with his team and establish yourself as the authority in charge.
- BBring your team in for introductions and establish a communications exchange
- CBring out the communication management plan
- DBring out the project plan.
116A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site tomorrow. You should:
- AMeet with the supplier along with his team and establish yourself as the authority in charge.
- BBring your team in for introductions and establish a communications exchange
- CBring out the communication management plan
- DBring out the project plan.
117 A new project manager is about to begin creating the project's scope of work. One stakeholder wants to add many items to the scope of work. Another stakeholder only wants to describe the functional requirements. The project is important for the project manager's company but a seller will do the work. Which of the following would you advise the project manager to do?
- AThe scope of work should be general to allow the seller to make its own decisions.
- BThe scope of work should be general but the management must allow clarifications later.
- CThe scope of work should be detailed to allow clarifications later.
- DThe scope of work should be as detailed as necessary for the type of project.
118After the kickoff meeting, two team members engage in a casual conversation about the project objectives and deliverables. It is clear they heard different messages during the meeting. One member is so adamant that the other member gives up arguing the point. After talking to the project manager, the second member confirms that the first member is mistaken. At this point, what is the BEST course of action?
- AThe second team member should send the other team member an e-mail describing what he discovered.
- BAt the next project meeting, the team member should ask the mistaken team member to describe his interpretation so the project manager can get everyone on the same page.
- CThe project manager should send out an e-mail to the team restating the project objectives and deliverables
- DAt the next project meeting, the project manager should spend time reviewing a documented scope statement with the goal of identifying this and other false assumptions.
119During project execution, a project team delivers a project deliverable to the customer. However, the customer neither acknowledges the deliverable nor says if it is acceptable, although an approval is required. What is the BEST thing to do?
- AContinue with the project
- BDocument the situation
- CContact management for help
- DCall a meeting of the team
120You are managing a six-month project and have held bi-weekly meetings with your project sponsors. After five-and-a-half months of work, the project is on schedule and budget, but the sponsors are not satisfied with the deliverables. This situation will delay the project completion by one month. The MOST important process that could have prevented this situation is:
- ARisk monitoring and control.
- BSchedule control
- CRegular walkthroughs and sign-offs
- DScope change control
121When you are closing out a project, what must you do?
- AProvide project feedback to the team
- BObtain sign off from the customer
- CReview project documentation for completeness
- DUpdate the project plans
122 Financial controls that need to be considered for project plan development do not include:
- ATime reporting
- BStandard contract provisions
- CProcess audits
- DAccounting codes
123A project manager has been working on a project for six months with the same team yet the team still shows a lack of support for the project. The best thing for the project manager to do would be to?
- ARe-evaluate the effectiveness of the reward system the project manager has put in place
- BTalk to each team member's boss
- CRe-plan the project
- DTell the team he needs its support
124A project has several teams. Team C has repeatedly missed several deadlines in the past causing Team D to have to crash the critical path several times. As the project leader for Team D, what should you do?
- AMeet with management alone
- BMeet with the project manager alone
- CMeet with the project manager and management
- DMeet with the project manager and the team C leader
125The current update to the schedule performance report shows no schedule variance. Based upon the reporting, you have told the client that the project is on time. However, your team members know that a major milestone has just been missed and that the project will not meet its startup date. This is an indication of poor?
- ACommunication management planning
- BScope management planning
- CTeam trust
- DSchedule planning
126A project manager is assigned a project with a team that has already been selected. The first thing the project manager should find out about the team is?
- AWhat is each team member's favorite color
- BEach team member's objectives for working on the project
- CA list of each team member's tasks
- DEach team member's role in the project plan
127 An advisor to a new project manager tells the project manager to create lessons learned document at the end of a project. A lessons learned document includes?
- AAny variances and the causes of the variances
- BReports from the customer
- CReports from management
- DA list of all the plans
128Abdullah, a project manager in XYZ Company is managing a project on IT and is looking for historical data on the usage of the previous software and applications in the company; he will get it in.
- ANewspaper Archives
- BOrganizational Process Assets
- CManagement Information System
- DEnterprise Environmental Factors
129The project is completed and the final deliverable given to the customer but the customer refuses to take any action to give final acceptance on the project. The project manager should?
- ARepeatedly ask for final acceptance
- BAsk the team for assistance
- CDocument the situation
- DDo nothing because there is nothing that can be done
130What do knowledge, skills, tools and techniques stand for when applied to the activities of a project, if it also entails effective management of a process.
- AHuman Resource Management
- BProject Management
- CFinancial Management
- DProject Management Process
131The Precedence Diagramming Method :
- Ahas finish-to-start task relationships and provides the flexibility of lead and lag time to the activities;
- Bhas the activity on the arrow
- Cis also known as Arrow Diagramming Method
- Dis used to make precedence diagrams
132Gantt charts are great for:
- AShowing tasks relationships
- BTracking actual vs planned
- COptimum Resource utilization
- Db and c
133Ultimate responsibility for quality management in the project rests with the?
- AProject engineer
- BPurchasing agent
- CQuality manager
- DTeam members
134Design of experiments?
- Aidentifies which factors may influence specific variables of a process or product
- Bidentifies which variables don't have any influence on quality
- Cdetermines what a quality outcome is
- Dis a method for research and development
135You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, takes objection to the audit. You should explain to the team that the purpose of a quality audit is?
- Apart of an ISO 9000 investigation
- Bto check if the customer is following its quality process
- Cto identify lessons learned that can improve performance on the project
- Dto check the accuracy of the costs submitted by the team
136You manage a project whose team members have diverse skills and expertise. You want to encourage your staff to pool its knowledge on project issues to make the best decisions possible. The most appropriate management style to use is:
- ALaissez-faire
- BDemocratic
- CAutocratic
- DDirective
137The types of power that have substantial influence on both subordinates and upper management are:
- AFormal & expert
- BReward & penalty
- CExpert & referent
- DFormal & referent
138Your preferred resource is not available at the time needed. What is the best thing to do?
- ANegotiate with management to get the resource
- BAssess your alternatives
- CBegin the task early
- DUse reserves to increase resources assigned to those tasks
139An important piece of hardware will be late. What is the first thing to do?
- ADiscuss with team
- BUse schedule reserves
- CUse alternate vendor
- DGo to customer or management
140A project has experienced significant delays due to equipment problems, staff attrition, and slow client reviews. The project is 40% complete and has used 60% of the available calendar time. What is the FIRST thing you should do?
- ARe-baseline the schedule to reflect the new date
- BAnalyze the critical path activities for potential to fast track or crash the schedule
- CDocument the lack of progress and associated issues to management
- DIdentify tasks that have required more time than planned
141 functional manager wants to make a change to the time associated with a task, but there is not enough reserve to accommodate the change. Who should authorize the change?
- ASenior management
- BThe functional manager
- CThe project manager
- DThe team member performing the work
142During the course of a project you have motivated team members, managed conflict, performed personnel administrative functions and negotiated for more resources. These are examples of:
- AGeneral Project Management
- BProject Human Resource Management
- CProject Execution
- DA Projectized organization
143You have been promoted to Manager, Continuous Process Improvement. Your new position:
- AIs a project because the work will be performed by people
- BIs not a project because Continuous Process Improvement will continue indefinitely
- CIs a project because it is constrained by limited resources
- DIs a project because improvements must be planned, executed, and controlled
144Which of the following is not a Project Management knowledge area?
- AProject Quality Management
- BProject Procurement Management
- CProject Configuration Management
- DProject Risk Management
145The state of being totally answerable for the satisfactory completion of a specific assignment is called:
- AAuthority
- BAccountability
- CResponsibility
- DFiduciary
146 You are responsible for the communication controls for the Genesis series of satellites. Your current assignment is:
- AProject management
- BFunctional management
- CFacility management
- DProgram management
147Work packages are used to :
- ARepresent units of work at a level where work is performed.
- BDistinguish one package from all others assigned to a single functional group.
- CLimit work to be performed to relatively short periods of time.
- DAll of the above.
148Network planning methods(PERT/CPM/PDM):
- AAre usually too complicated for practical use on most projects
- BRequire highly trained specialists for effective use
- CAlways require computer support to be practical
- DAre based on flow charts and they allow observation of what happens to the project schedule when changes occur to a task's start and stop dates
149Earned value can be described as:
- AThe value of the equipment that has been installed as of the current date
- BThe sum of the labor costs that have been incurred on the project date
- CA method of measuring project performance
- DA method of measuring the amount of money that has been spent to date
150A role of the change control board (CCB) is to:
- Aissue change requests
- Brepresent top management interests in initiating innovation
- Creview the impact of change requests on project costs, schedule, and specifications
- Didentify new areas of project work
151Quality control is:
- Aidentifying which quality standards are relevant to the project and determining how to satisfy them
- Bmonitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance
- Cevaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
- Dtaking action to increase the effectiveness and efficiency of the project so as to provide added benefits to both the performing organization and the project customer
152Cost of quality is a concept that includes:
- Athe cost necessary for ensuring conformance to requirements
- Bthe life cycle cost of the project
- Call research and development costs related to the project
- Donly the cost of the quality control function
153The pillars) of quality is (are) :
- AQuality is free
- BDoing it right the first time
- CZero defects
- DB and C
154Quality assurance is:
- Atop management's intention regarding quality
- Bfunctions determining implementation of the quality policy
- Cactions to provide confidence of satisfying quality requirements
- Dresponsibilities and processes which implement quality management
155The zero defects concept:
- Ais a performance standard for management
- Bis a motivational technique that promotes "doing it right the first time"
- Cis used by management to communicate to all employees that everyone should do things right the first time
- DA and C
156When appointed, a project manager has the inherent forms of legitimate power conveyed to him. The three forms of legitimate power are:
- Aabsolute, direct, and indict
- Bdirection, coordination, and liaison
- Cformal, informal, and persuasive
- Dformal, reward, and penalty
157The five types of conflict resolution are listed below and represent, in general order of importance, the methods a project manager should use to manage conflict. The one used most often by project managers to resolve conflict is:
- Aconfrontation
- Bcompromise
- Csmoothing
- Dforcing
158The process of getting a group of diverse individuals to work effectively together as a team is the definition of
- Aleadership
- Bproject management
- Cthe project manager's responsibilities
- Dteam building
159Which contract type should be used by the owner on a high risk project?
- ACost plus percentage of cost
- BCost plus incentive fee
- CLump sum
- DFixed price plus incentive fee
160The technique used under the Quantitative Risk Analysis that helps to determine which risks have the most potential impact on the project is called
- ASensitivity Analysis
- BExpected Monetary value Analysis
- CModeling and Simulation
- DExpert Judgment
161Project risk is characterized by three factors:
- ASeverity of impact, duration of impact and cost of impact
- BIdentification, type of risk category and probability of impact
- CRisk event, risk probability and the amount at stake
- DOccurrence, frequency and cost
162Name the ethical code you'll be required to adhere to as a PMP:
- APMI Policy of Ethics
- BPMI Code of Ethical Conduct
- CPMI Code of Professional Ethics & Standards
- DPMI Code of Ethics and Professional Conduct
163Which is not another term for contract?
- AAgreement
- BPurchase Order
- CProposal
- DMemorandum of Understanding
164Which of the following situations describes a violation of the Project Management Institute Code of Ethics and Professional Conduct?
- AAccepting a gift that is within the customary guidelines of the country or province you are currently working in.
- BUse of confidential information to advance your position or influence a critical decision.
- CComplying with laws and regulations of the state or province in which project management services are provided
- DDisclosing information to a customer about a situation that may have an appearance of impropriety.
165You are working in a country where it is customary to exchange gifts between contractor and customer. Your company code of conduct clearly states that you cannot accept gifts from any client. Failure to accept the gift from this client may result in termination of the contract. The action to take in this case would be:
- AProvide the customer with a copy of your company code of conduct and refuse the gifts
- BExchange gifts with the customer and keep the exchange confidential
- CReport the matter to your project sponsor and /or your legal office for assistance.
- DAsk the project sponsor or project executive to exchange gifts.
166An example of a conflict of interest would be:
- AAs a public official you make a decision about a contract award that will benefit you personally
- BYou and a functional manager disagree with a task cost estimate
- CYour sponsor decides to cancel your project because it no longer supports the company strategy
- DYour personality conflicts with that of a key member of your project team.
167The strategies under the tool of Strategies for negative Risks or Threats and which typically deal with threats or risks that may have negative impacts on project objectives if they occur includes all except:
- AAvoid
- BMitigate
- CTransfer
- DAccept
168Project Managers can contribute to their organization's knowledge base and to the profession of project management most effectively by:
- ADeveloping and implementing a project review and lessons learned process
- BEstablishing strict guidelines for protecting intellectual property
- CPromote the use of ad hoc project management
- DEnsuring that all project plans are developed before the project team is formed
169For a festival, you give your government client a leather brief case which is against the law. You are in violation of the responsibility to:
- AComplete your work within the budget
- BComply with regulations.
- CProvide accurate information.
- DSave company costs.
170You have just changed jobs and discovered that your new employer routinely violates OSHA/EPA and affirmative action requirements on projects. You should first:
- ADo nothing. It's not your problem
- BStart by asking management if they are aware that regulations are being violated
- CTalk to the corporate legal department
- DInform the appropriate government agencies about the violations
171 During your assignment as project manager, you add a new member to your project team. This new team member was recently hired from a competitor and offers to share a substantial amount of proprietary information from his previous company. This information could put you and your team in a very strong position for future business. You are aware of a non-compete clause in the new hire's condition of employment. You should:
- AAccept the information and agree to keep it confidential between you and the new hire.
- BReview the condition of employment with the new hire and advise him to reconsider the offer.
- CReview the information and only accept only what may have a direct impact on the project's financial status.
- DIgnore the offer to share and move forward with the project
172Before reporting a perceived violation of an established rule or policy the project manager should:
- ADetermine the risks associated with the violation
- BEnsure there is a reasonably clear and factual basis for reporting the violation
- CIgnore the violation until it actually affects the project results
- DConvene a committee to review the violation and determine the appropriate response
173A response to a negative risk event is known as a:
- AWork Item
- BWork Package
- CWorkaround
- DWork breakdown structure
174Qualitative Risk Analysis will be performed under :
- AInitiation Process Group
- BPlanning Process Group
- CExecuting Process Group
- DMonitoring and Controlling Process Group
175Acquire Project team process will be performed under:
- AInitiating Process Group
- BPlanning Process Group
- CExecuting Process Group
- DMonitoring and Controlling Process Group
176The objectives of Project Risk Management includes
- ATo increase the likelihood and impact of positive events
- BTo decrease the likelihood and impact of negative events
- COnly A
- DBoth A & B
177In a group of 4 members, 1 member has been added. How many communication channels are there now :
- A5
- B3
- C10
- D20
178Which of the following statements is correct?
- AThere are only some core processes and some facilitating processes in the PMBOK
- BPMI is not responsible for producing the PMBOK.
- CPMBOK will be changed every year in December
- DPMBOK has 10 process groups and 47 processes
179Which of the following is not an input to Develop Project Charter:
- AContract
- BProject Statement of Work
- CEnterprise Environmental Factors
- DProject Management Information System
180Which of the following is a technique used to Create WBS:
- AOrganizational Process Assets
- BDecomposition
- CWBS Dictionary
- DConfiguration Management System
181Which of the following is not an input to Define Activities process:
- AWBS Dictionary
- BOrganizational Process Assets
- CProject Scope Statement
- DSchedule Network Templates
182Which of the following is not an output of Estimate Activity Resources:
- AActivity Resource Requirements
- BResource Breakdown Structure
- CResource Categories and Types
- DResource Management Plan
183Which of the following is a tool used in Estimate Activity Durations:
- AAnalogous Estimating
- BWork Breakdown Structure Templates
- CCritical Path Method
- DSchedule Network Templates
184 Crashing, and Fast tracking are techniques used in the following process:
- ASchedule Development
- BActivity Definition
- CCreate WBS
- DResource Allocation
185Which is not a technique used for Estimate Costs process:
- AAnalogous Estimating
- BBottom-up Estimating
- CParametric Estimating
- DResource Leveling
186Which is not a tool used in Quality Planning process :
- ACost-Benefit Analysis
- BBenchmarking
- CDesign of Experiments
- DProcess Analysis
187What are three tools used in Control Quality process:
- ABenchmarking, Cost of Quality (COQ) and Cause and Effect Diagram
- BCost of Quality (COQ), Cause and Effect Diagram and Control Charts
- CControl Charts, Flowcharting and Process Analysis
- DPareto Chart, Control Charts and Cause and Effect Diagram
188Which of the following Human Resource process generates Roles & Responsibilities:
- APlan Human Resource Management
- BAcquire Project Team
- CDevelop Project Team
- DManage Project Team
189Co-Location is a techniques which means:
- APlacing many or all of the most active project team members in the same physical location to enhance their ability to perform as a team.
- BPlacing many or all of the most active project team members in the same physical location to reduce the cost of the project
- CPerforming a complete project at a single location
- DPerforming a project at various locations
190Manage Stakeholders is a part which of the following knowledge area:
- AHuman Resource Management
- BProject Integration Management
- CProject Scope Management
- DProject Stakeholder Management
191Which of the following is not correct about Communications Management Plan document:
- AIt contains Stakeholder communication requirements
- BIt contains the details of Person responsible for communicating the information
- CIt contains Frequency of the communication, such as weekly
- DIt contains total cost of communication
192Which is not a tool used for Plan Risk Responses process:
- ARisk Audits
- BAvoidance
- CTransfer
- DMitigate
193Advertising is a technique used in which of the following process:
- ASelect Sellers
- BRequest Seller Responses
- CContract Administration
- DContract Closure
194Which of the following definition is not correct:
- APlan Human Resource Management - Identifying and documenting project roles, responsibilities, and reporting relationships, as well as creating the staffing management plan.
- BAcquire Project Team - Obtaining the human resources needed to complete the project
- CDevelop Project Team - Improving the competencies and interaction of team members to enhance project performance
- DTeam Building - Forming a team from scratch for a new project
195Which of the following definition is not correct:
- AContract Closure - completing and settling each contract, including the resolution of any open items, and closing each contract.
- BPlan Purchases and Acquisitions - selecting a buyer to purchase any product or service.
- CSelect Sellers - reviewing offers, choosing from among potential sellers, and negotiating a written contract with a seller.
- DRequest Seller Responses - obtaining information, quotations, bids, offers, or proposals, as appropriate
196Which of the following is not correct:
- APMO - Program Management Office
- BRBS - Resource Breakdown Structure
- CRAM - Resource Assignment Matrix
- DRFP - Request for Proposal
197Which of the following is not correct :
- ACost of Quality (COQ): Determining the costs incurred to ensure quality
- BCrashing: A specific type of project schedule compression technique performed by taking action to decrease the total project schedule duration.
- CTotal Quality Management: A common approach to implementing a quality improvement program within an organization
- DSimulation: prototyping of a project to check if proposed design will work or not.
198Most schedule simulations are based on some form of which of the following?
- ADelphi
- BPERT
- CCPM
- DMonte Carlo Analysis
199What is critical path?
- AThe shortest path through the network, which represents the longest amount of time in which a project can be completed.
- BThe path with zero float.
- CThe longest path through the network, which represents the shortest amount of time in which a project can be completed.
- DThe path with the most activities with the longest durations.
200 In the communication process, "noise" is the word used to describe factors and forces inhibiting the exchange of information between two or more parties. Noise includes all of the following but __________
- ACulture
- BBehavior
- CTraditional way of doing things
- DLoud talking
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